Solved BSOD while playing games 0x124

GreddyGore

New member
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Hello, my laptop HP Pavilion DV6 3032sa is getting BSOD only when I'm playing games like "Minecraft" and "GMod". Before my laptop used to get very hot. Around 70 when idling and around 95-105 when playing games. I had cooling pad which did not help at all. Now I am forced to use a huge fan to blow air at the laptop and the temp stays at around 50-60 when idling and 85 when gaming. When PC crashes it does not show any info just shows black screen and sound glitches. Sometimes even BSOD file is not created.
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hp Pavilion Dv6 3032sa
OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom(tm)II N620 Dual-Core 2.80GHz
Motherboard
Hewlett-Packard 1441
Memory
4Gb (3.74 usable)
Graphics Card(s)
AMD M880G with ATI Mobility Radeon HD 4250 OR ATI Mobility R
Hard Drives
Hitachi HTS725032A9A364 SATA Disk Device
Antivirus
AVG Antivirus 2014 Free Edition
Browser
Google Chrome
Just had another BSOD exactly the same like the img above. CPU temp was at stable 85C while gaming
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hp Pavilion Dv6 3032sa
OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom(tm)II N620 Dual-Core 2.80GHz
Motherboard
Hewlett-Packard 1441
Memory
4Gb (3.74 usable)
Graphics Card(s)
AMD M880G with ATI Mobility Radeon HD 4250 OR ATI Mobility R
Hard Drives
Hitachi HTS725032A9A364 SATA Disk Device
Antivirus
AVG Antivirus 2014 Free Edition
Browser
Google Chrome

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hp Pavilion Dv6 3032sa
OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom(tm)II N620 Dual-Core 2.80GHz
Motherboard
Hewlett-Packard 1441
Memory
4Gb (3.74 usable)
Graphics Card(s)
AMD M880G with ATI Mobility Radeon HD 4250 OR ATI Mobility R
Hard Drives
Hitachi HTS725032A9A364 SATA Disk Device
Antivirus
AVG Antivirus 2014 Free Edition
Browser
Google Chrome
before BSOD used to happen once a day while running minecraft. Today I had like 5 BSOD
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hp Pavilion Dv6 3032sa
OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom(tm)II N620 Dual-Core 2.80GHz
Motherboard
Hewlett-Packard 1441
Memory
4Gb (3.74 usable)
Graphics Card(s)
AMD M880G with ATI Mobility Radeon HD 4250 OR ATI Mobility R
Hard Drives
Hitachi HTS725032A9A364 SATA Disk Device
Antivirus
AVG Antivirus 2014 Free Edition
Browser
Google Chrome
GreddyGore said:
Around 70 when idling and around 95-105 when playing games. I had cooling pad which did not help at all. Now I am forced to use a huge fan to blow air at the laptop and the temp stays at around 50-60 when idling and 85 when gaming.
The first thing you should do is to dismantle the laptop. Clean the inside very carefully. Clean the air vents and grills.

And the most important thing that you have to do is to apply new thermal paste.



If you cannot do it yourself, get it done by anybody who can. Take the help of paid professionals if needed. But do it as soon as possible. If possible do it ATM.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
so the problem is overheating right? Offtopic question Can i somehow change the processor in my laptop? or is it not worth it if it's possible at all?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hp Pavilion Dv6 3032sa
OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom(tm)II N620 Dual-Core 2.80GHz
Motherboard
Hewlett-Packard 1441
Memory
4Gb (3.74 usable)
Graphics Card(s)
AMD M880G with ATI Mobility Radeon HD 4250 OR ATI Mobility R
Hard Drives
Hitachi HTS725032A9A364 SATA Disk Device
Antivirus
AVG Antivirus 2014 Free Edition
Browser
Google Chrome
Your laptop is more or less three years old right?

The processor for your laptop may not be available in the market, cause of the very fast development of the processors over the last few years. If you cannot get a processor with the matching pin type of the existing one, you may need to change the motherboard too; and may be the RAM too. The expenses will go almost near to a new laptop.

But if you get one of the same make/model/pins of the existing CPU, you may think of changing the CPU.

Still re-applying the thermal paste will be far easier and justifiable idea than changing the processor, provided the processor itself is not failing. You said you stressed it. What was the result? Did the stress test fail?

As you said you have done most of all the troubleshooting steps, and as you are silent about the results I assumed that the tests were passed; the most important thing remains that is overheating. So you need to narrow down the possibility at first.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Your laptop is more or less three years old right?

The processor for your laptop may not be available in the market, cause of the very fast development of the processors over the last few years. If you cannot get a processor with the matching pin type of the existing one, you may need to change the motherboard too; and may be the RAM too. The expenses will go almost near to a new laptop.

But if you get one of the same make/model/pins of the existing CPU, you may think of changing the CPU.

Still re-applying the thermal paste will be far easier and justifiable idea than changing the processor, provided the processor itself is not failing. You said you stressed it. What was the result? Did the stress test fail?

As you said you have done most of all the troubleshooting steps, and as you are silent about the results I assumed that the tests were passed; the most important thing remains that is overheating. So you need to narrow down the possibility at first.

Yes the laptop is 2.5 years old now, I'd like to change the cpu to better one because I just got tired of 70-100C+ temp even with new thermal paste. I did some amazon research and found many cpu that are for Socket S1 (638)
RAM passed the test with 0 errors, didn't do any other test.
It's weird for my laptop to overheat at 85C and show BSOD because when I bought it, it was running at 80 when idle and over 100 when gaming and then I didn't get any BSOD even at that extreme temperatures.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hp Pavilion Dv6 3032sa
OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom(tm)II N620 Dual-Core 2.80GHz
Motherboard
Hewlett-Packard 1441
Memory
4Gb (3.74 usable)
Graphics Card(s)
AMD M880G with ATI Mobility Radeon HD 4250 OR ATI Mobility R
Hard Drives
Hitachi HTS725032A9A364 SATA Disk Device
Antivirus
AVG Antivirus 2014 Free Edition
Browser
Google Chrome
Ah ... its ok then. Do what you plan to do.

You said ....
RAM passed the test with 0 errors, didn't do any other test.
Earlier you said ....
Did everything except 7 and 9 before making a post here.
It appears that you are bit of reluctant in troubleshooting. Best of luck with the CPU change; but stop 0x124 needs dense troubleshooting to narrow down the issue exactly.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Ah ... its ok then. Do what you plan to do.

You said ....
RAM passed the test with 0 errors, didn't do any other test.
Earlier you said ....
Did everything except 7 and 9 before making a post here.
It appears that you are bit of reluctant in troubleshooting. Best of luck with the CPU change; but stop 0x124 needs dense troubleshooting to narrow down the issue exactly.

Thanks :) now I know that the problem is overheating. Will fix it asap. Honestly I dont know what else i can try to do. Can't cool the laptop better than now. With this huge 30cm diameter fan. It is not overclocked, driver and bios are up to date, ram stress test came up with 0 error doing the hdd bad sector fix now, cleaned the dust a week ago. And now there's nothing else that i can do. Will reinstall my windows in a week. And will try to fix overheating on Wednesday. Let's pray for the best.

Just finished with the HDD bad sector fix. No idea if there were any errors doing it first time, did it 2nd time and it showed 0 errors.
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hp Pavilion Dv6 3032sa
OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom(tm)II N620 Dual-Core 2.80GHz
Motherboard
Hewlett-Packard 1441
Memory
4Gb (3.74 usable)
Graphics Card(s)
AMD M880G with ATI Mobility Radeon HD 4250 OR ATI Mobility R
Hard Drives
Hitachi HTS725032A9A364 SATA Disk Device
Antivirus
AVG Antivirus 2014 Free Edition
Browser
Google Chrome
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