BSOD while playing games of all kinds

bsodgawwd

New member
Local time
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Hello all! First time posting to a forum but I am at completely at a loss.

I have had this comp for more than a few years and have dealt with problems here and there for a bit.
The past couple BSOD's I've had were specifically playing WoW, I've attached the dmp files for the crashes as well as my PC Info. I also play CS:GO and league with infrequent to rare BSOD's.

If I may please have help from the community it would be greatly appreciated! :geek:
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64AMD Athlon II x4 620DDR2 2gb x2ATI Radeon HD 5770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Windows 7 Home Premium x64
CPU
AMD Athlon II x4 620
Motherboard
GA-MA74GM-S2 Gigabyte
Memory
DDR2 2gb x2
Graphics Card(s)
ATI Radeon HD 5770
Hard Drives
HDDx4
Antivirus
S&D, malwareBytes
Browser
mozilla
Hi bsodgawwd,

Welcome to the 7forums.

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD




Diagnostic Test

 RAM TEST


arrow.png
Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

   Note
picture.php


MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Code:
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
2: kd> lmvm atikmdag
start             end                 module name
fffff880`10ed6000 fffff880`123e0000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        [COLOR="Red"]Tue Aug 04 05:28:52 2015[/COLOR] (55C03174)
    CheckSum:         014A6ED0
    ImageSize:        0150A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Code:
IMAGE_NAME:  [COLOR="red"]memory_corruption[/COLOR]
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Hey axe0,

Thank you for the quick response! In the meantime I ran sfc /scannow, no problems detected, however I also ran Windows Diagnostic Tool Extended and set it to pass 8x-unfortunately it detected an error. I've never encountered this before and this is my first custom pc. Is this something fixable or do I get new RAM? Is there a memory test file that states specifically what is wrong with the memory?

From here, I will test each stick(I have 2 sticks) by itself and see if one or both are bad. Yet to install the drivers from AMD-did any of the logs indicate that the amd drivers are a problem? Just curious because I had just formatted this HDD and reinstalled windows and installed the latest drivers from the AMD website, but if it says so I shall do it again!

I know it is a lot of questions but thank you for you time in advance!
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64AMD Athlon II x4 620DDR2 2gb x2ATI Radeon HD 5770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Windows 7 Home Premium x64
CPU
AMD Athlon II x4 620
Motherboard
GA-MA74GM-S2 Gigabyte
Memory
DDR2 2gb x2
Graphics Card(s)
ATI Radeon HD 5770
Hard Drives
HDDx4
Antivirus
S&D, malwareBytes
Browser
mozilla
Yet to install the drivers from AMD-did any of the logs indicate that the amd drivers are a problem? Just curious because I had just formatted this HDD and reinstalled windows and installed the latest drivers from the AMD website, but if it says so I shall do it again!

To explain it a little more
Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD

Code:
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
2: kd> lmvm atikmdag
start             end                 module name
fffff880`10ed6000 fffff880`123e0000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        [COLOR="Red"]Tue Aug 04 05:28:52 2015[/COLOR] (55C03174)
    CheckSum:         014A6ED0
    ImageSize:        0150A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

The atikmdag driver is an AMD video driver.
The atikmpag driver is another AMD video driver, but I didn't see that one.
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
They are both in the c:\windows\system32\drivers and also in the C:\AMD\AMD-Catalyst-15.7.1-With-DOTNet45-Win7-64bit\Packages\Drivers\Display\W76A_INF\B187676

I also made sure the environmental variables under path had both of these locations.

Still awaiting tonight to test the individual sticks-in the meantime, been looking at cheaper sticks on ebay.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64AMD Athlon II x4 620DDR2 2gb x2ATI Radeon HD 5770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Windows 7 Home Premium x64
CPU
AMD Athlon II x4 620
Motherboard
GA-MA74GM-S2 Gigabyte
Memory
DDR2 2gb x2
Graphics Card(s)
ATI Radeon HD 5770
Hard Drives
HDDx4
Antivirus
S&D, malwareBytes
Browser
mozilla
Just found the logs for the memtest via windows from testing the one stick last night. 1 did not pass and originally I tested both at once. I am going to test this last stick but I am assuming that 1 is good and one is bad.

What would be the next step?
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64AMD Athlon II x4 620DDR2 2gb x2ATI Radeon HD 5770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Windows 7 Home Premium x64
CPU
AMD Athlon II x4 620
Motherboard
GA-MA74GM-S2 Gigabyte
Memory
DDR2 2gb x2
Graphics Card(s)
ATI Radeon HD 5770
Hard Drives
HDDx4
Antivirus
S&D, malwareBytes
Browser
mozilla
To test each stick in another slot to determine of truly a stick is causing problems or a slot.
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Ohhhkay, finally got done with all the testing.

2 sticks. 2 slots:
__________________________________________

Stick 1 Slot A - pass
Stick 2 Slot A - pass

Stick 1 Slot B - pass
Stick 2 Slot B - fail

Slot is bad on mobo? If so, what would be the next step?

Thank you again for all your help!
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64AMD Athlon II x4 620DDR2 2gb x2ATI Radeon HD 5770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Windows 7 Home Premium x64
CPU
AMD Athlon II x4 620
Motherboard
GA-MA74GM-S2 Gigabyte
Memory
DDR2 2gb x2
Graphics Card(s)
ATI Radeon HD 5770
Hard Drives
HDDx4
Antivirus
S&D, malwareBytes
Browser
mozilla
Please clean the sticks and slots properly if necessary, reseat them properly and try running the test again.
These results aren't really clear unfortunately.
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Before I started all this I used an air mattress pump to dust the whole pc, including the RAM sticks and slot-figured it would be a lot like blowing into nintendo games in the past.

I'll test the slot again, with each stick and get back to you. Would it help if I sent the details from the System logs?

I am reading around and it seems like a new mobo is in order. Wish it were more modular but hey better than console to game.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64AMD Athlon II x4 620DDR2 2gb x2ATI Radeon HD 5770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Windows 7 Home Premium x64
CPU
AMD Athlon II x4 620
Motherboard
GA-MA74GM-S2 Gigabyte
Memory
DDR2 2gb x2
Graphics Card(s)
ATI Radeon HD 5770
Hard Drives
HDDx4
Antivirus
S&D, malwareBytes
Browser
mozilla

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Ok! I'll try that and test it tonight. Thank you again for your help!
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64AMD Athlon II x4 620DDR2 2gb x2ATI Radeon HD 5770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Windows 7 Home Premium x64
CPU
AMD Athlon II x4 620
Motherboard
GA-MA74GM-S2 Gigabyte
Memory
DDR2 2gb x2
Graphics Card(s)
ATI Radeon HD 5770
Hard Drives
HDDx4
Antivirus
S&D, malwareBytes
Browser
mozilla
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