BSOD while playing, ntoskrnl.exe

catch22

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Hello all.
I'm turnining to you guys because I'm totally defeated and have no clue how to solve my errors.

It began with problems regarding Microsoft Mouse and Keyboard center. It started complaining about not being correctly installed all of a sudden, so removed it, did a CCleaner clean, reinstalled and it seemed to be working fine. However, ccleaner corrupted the registry creating all sorts of problems, one being windows claiming i lost authenticity . I did a fresh install, riddled with problems, but in the end it worked out. I had some problems installning drivers with crashes occuring pretty often. I think this relates to windows being installed with IDE drivbers but mobo was set to AHCI at the time. I got some drivers in, and tried playing battlefield 3 but got a blue screen pointing to ntoskrnl.exe.

What i've done so far to try and correct this:
1 Downclocking processor
2 Downclocking ram
2 Update every driver I could find. This includes motherboard BIOS, graphics drivers, .NET Frameworks, mouse and keyboard drivers, headset drivers, soundcard drivers
3 Run integrity checks on HDDs, primarily the boot one.
4 Malwarebytes scans
5 Avast scan (now uninstalled)
6 Microsoft Security Essentials scan
7 Swapping RAMs. I found a problem with one stick so now im running another set of rams in. 2 sets, 4 sticks in total
8 Memtest86+, ran every stick for about 4hrs
9 Upgrade windows ( I.e install a new copy of windows over windows)
10 Run driver verifier (in progress now, hoping to isolate some problem)
11. sfc/scannow commands
12. chkdisk

Needless to say, none of them seem to have worked. Im beginning to think my computer is defunct (or worse, my graphics card is totally burnt)


Every crash relates to ntoskrnl.exe in some way, and sometimes there was another driver name in bluescreenview but it all points to ntoskrnl when viewing it in WinDbg.
It most often happens in battlefield3, and can vary from twice in a game (10 minutes) to not at all to once in a day.

I have attached the latest minidump file, however I had more files but they're removed now. Will attach more as time goes. This one was while playing Skyrim .


Age of computer : < 1 year.

Please, Someone, help me!


EDIT: I don't think I have updated my sata controller, I dont know what to look for. My mobo is a Z68 Extreme3 Gen3. SSDs are (boot) Samsung 830 128GB, and Intel 520 128GB
 
Last edited:

My Computer

OS
Win7 Professional x64
CPU
Intel Core i5 2500K @ 3.3Ghz
Motherboard
AsRock Z68 Extreme 3 Gen 3
Memory
16Gb Corsair Vengeance 1600Mhz 9 9 9 24
Graphics Card(s)
nVidia Geforce GTX680
Sound Card
X-Fi Titanium
Hard Drives
Samsung 830 SSD @ 128GB
Intel 520 SSD @ 128GB
Western Digital Blue 7200RPM @ 500GB
Western Digital Black 7200RPM @ 1000GB
PSU
Fractal Design 650W
Case
Fractal Design R3
Code:
[COLOR="Red"]BugCheck 1A[/COLOR], {41284, 97cd3001, 68fe4, fffff70001080000}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Code:
Usual causes:  Device driver, memory, kernel

Run Memtest86+ for least 7-8 passes, and preferrly overnight as it can take a while to fully complete.

Test each RAM stick individually, if an error is found then move the same RAM stick into the next DIMM slot and test again, if errors are found for the same RAM stick in every available slot then you have a faulty RAM module. On the other hand, if no errors are found in the next slot or the other slots for the same RAM module, then you have a faulty DIMM slot.

Test each RAM stick and every motherboard DIMM slot available.

Run Driver Verifier to check for corrupted drivers which may be causing crashes, run the program for least 24 hours, and if a BSOD occurs before this time period, then stop test and upload the subsequent .dmp file.
Upload a .NFO file:

Start :orb: > Type: msinfo32 > File, Save
 

My Computer

Computer type
Laptop
I uploaded nfo file. Driver verifier is running at the moment, so expect results from that soon. I have tried the RAM individually until test 9, detecting no problems. Thanks for reply x BlueRobot
 

My Computer

OS
Win7 Professional x64
CPU
Intel Core i5 2500K @ 3.3Ghz
Motherboard
AsRock Z68 Extreme 3 Gen 3
Memory
16Gb Corsair Vengeance 1600Mhz 9 9 9 24
Graphics Card(s)
nVidia Geforce GTX680
Sound Card
X-Fi Titanium
Hard Drives
Samsung 830 SSD @ 128GB
Intel 520 SSD @ 128GB
Western Digital Blue 7200RPM @ 500GB
Western Digital Black 7200RPM @ 1000GB
PSU
Fractal Design 650W
Case
Fractal Design R3
Uninstall DAEMON Tools Lite/Pro:

Code:
Start Menu\Programs\DAEMON Tools Lite

Code:
Start Menu\Programs\DAEMON Tools Pro

Daemon Tools is known to cause BSODs within Windows 7, it is recommend you uninstall this program.

Any results from Driver Verifier yet?
 

My Computer

Computer type
Laptop
Uninstall DAEMON Tools Lite/Pro:

Code:
Start Menu\Programs\DAEMON Tools Lite
Code:
Start Menu\Programs\DAEMON Tools Pro
Daemon Tools is known to cause BSODs within Windows 7, it is recommend you uninstall this program.

Any results from Driver Verifier yet?


I am both happy and sad that driver verifier din't come up with any crashes. I turned it off after about 48 hrs, since no crashes occured. I have a question though - is it normal that day-to-day use is sluggish when running driver verifier? I had considerable less FPS in games and such. This must be because of the increased processing power needed to monitor drivers?

However, since my last report I haven't gotten any more sudden bluescreens, even while under heavy load. This is positive, although it means the damned bluescreen got away unnoticed :mad:

I believe heavy windows updating fixed it -
To other users who may be having the same problem as me, please reeview my initial post and make sure you do the steps ive listed. Reinstalling windows made some programs come up as incorrectly installed (.NET-framework) and started repairing themselves. There might have been many small issues working towards BSODs on my system. I will hovere keep this thread "Unsolved" to see if it happens again in the near future.

Thanks , BlueRobot for your time and effort. It is really appreciated!
 

My Computer

OS
Win7 Professional x64
CPU
Intel Core i5 2500K @ 3.3Ghz
Motherboard
AsRock Z68 Extreme 3 Gen 3
Memory
16Gb Corsair Vengeance 1600Mhz 9 9 9 24
Graphics Card(s)
nVidia Geforce GTX680
Sound Card
X-Fi Titanium
Hard Drives
Samsung 830 SSD @ 128GB
Intel 520 SSD @ 128GB
Western Digital Blue 7200RPM @ 500GB
Western Digital Black 7200RPM @ 1000GB
PSU
Fractal Design 650W
Case
Fractal Design R3
Your welcome, post back any BSODs which occur, hopefully they won't :)

Have you uninstalled both Daemon Tools programs?
 

My Computer

Computer type
Laptop
No I haven't yet - I have yet to see an issue with them. WEll, the pro-version is uninstallewd, but Lite is still there, however nothing is mounted right now..
 

My Computer

OS
Win7 Professional x64
CPU
Intel Core i5 2500K @ 3.3Ghz
Motherboard
AsRock Z68 Extreme 3 Gen 3
Memory
16Gb Corsair Vengeance 1600Mhz 9 9 9 24
Graphics Card(s)
nVidia Geforce GTX680
Sound Card
X-Fi Titanium
Hard Drives
Samsung 830 SSD @ 128GB
Intel 520 SSD @ 128GB
Western Digital Blue 7200RPM @ 500GB
Western Digital Black 7200RPM @ 1000GB
PSU
Fractal Design 650W
Case
Fractal Design R3
Okay, if a another BSOD occurs, then I would highly recommend uninstalling Daemon Tools Lite and then wait for any other crashes :)
 

My Computer

Computer type
Laptop
New dump uploaded, happened 2 minutes ago while playing BF3 . :(

Aight, so I will put driver verifier back on, but i read somewhere there are certain settings you want to tick while having it running, what were those again? Does anyone know? maybe you, Blue?
Special Pool, Pool tracking, Force IRQL, Deadlock detection, MIsc Checks are those i remember.. any more?
 
Last edited:

My Computer

OS
Win7 Professional x64
CPU
Intel Core i5 2500K @ 3.3Ghz
Motherboard
AsRock Z68 Extreme 3 Gen 3
Memory
16Gb Corsair Vengeance 1600Mhz 9 9 9 24
Graphics Card(s)
nVidia Geforce GTX680
Sound Card
X-Fi Titanium
Hard Drives
Samsung 830 SSD @ 128GB
Intel 520 SSD @ 128GB
Western Digital Blue 7200RPM @ 500GB
Western Digital Black 7200RPM @ 1000GB
PSU
Fractal Design 650W
Case
Fractal Design R3
Code:
[COLOR="Red"]BugCheck 77[/COLOR], {0, fffffa8010fa33c0, 0, fffff8800b8435b0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+51e31 )

Code:
Usual causes:  Memory, Corrupt paging file, File system errors, Disk errors, Bad cables, BIOS, Missing Service Pack, Bad motherboard, Virus infection (particulary in the MBR), Improperly seated cards

Perform full scans with:
:info: Remember to install the free version of Malwarebytes not the free trail ; untick the free trail box during installation.

Please upload a .NFO file:

Start :orb: > Type: msinfo32 > File, Save


 

My Computer

Computer type
Laptop
Please upload a .NFO file

MalwareBytes is running, not sure if free version or free trial though, what does it matter? MSE is also running, Kaspersky tool came up with (after checking two unticked boxes in settings) two "suspicious" files, these were Creative files, probably because of my Creative Soundblaster soundcard.
 

My Computer

OS
Win7 Professional x64
CPU
Intel Core i5 2500K @ 3.3Ghz
Motherboard
AsRock Z68 Extreme 3 Gen 3
Memory
16Gb Corsair Vengeance 1600Mhz 9 9 9 24
Graphics Card(s)
nVidia Geforce GTX680
Sound Card
X-Fi Titanium
Hard Drives
Samsung 830 SSD @ 128GB
Intel 520 SSD @ 128GB
Western Digital Blue 7200RPM @ 500GB
Western Digital Black 7200RPM @ 1000GB
PSU
Fractal Design 650W
Case
Fractal Design R3
I wouldn't run MSE and Malwarebytes at the same time, since they may clash together, and the free trail will expire and ask for you to install paid version of Malwarebytes instead.

What have you done with these files?
 

My Computer

Computer type
Laptop
I wouldn't run MSE and Malwarebytes at the same time, since they may clash together, and the free trail will expire and ask for you to install paid version of Malwarebytes instead.

What have you done with these files?

Nothing at the moment. I checked the box "verify file digital signatures" and that might have been what caused them to show up as suspicious. What do you think?
Alas, I have paused Malwarebytes for now, MSE is still running.

I read the dump and winDbg says it might be bad hardware, probably disks. This is weird, the disks check out fine under both chkdisk and their respective harddrive tools. Do you think i should switch around the sata-cables / reseat them , update controller drivers?
 

My Computer

OS
Win7 Professional x64
CPU
Intel Core i5 2500K @ 3.3Ghz
Motherboard
AsRock Z68 Extreme 3 Gen 3
Memory
16Gb Corsair Vengeance 1600Mhz 9 9 9 24
Graphics Card(s)
nVidia Geforce GTX680
Sound Card
X-Fi Titanium
Hard Drives
Samsung 830 SSD @ 128GB
Intel 520 SSD @ 128GB
Western Digital Blue 7200RPM @ 500GB
Western Digital Black 7200RPM @ 1000GB
PSU
Fractal Design 650W
Case
Fractal Design R3
Nothing from MSE or Malwarebytes
 

My Computer

OS
Win7 Professional x64
CPU
Intel Core i5 2500K @ 3.3Ghz
Motherboard
AsRock Z68 Extreme 3 Gen 3
Memory
16Gb Corsair Vengeance 1600Mhz 9 9 9 24
Graphics Card(s)
nVidia Geforce GTX680
Sound Card
X-Fi Titanium
Hard Drives
Samsung 830 SSD @ 128GB
Intel 520 SSD @ 128GB
Western Digital Blue 7200RPM @ 500GB
Western Digital Black 7200RPM @ 1000GB
PSU
Fractal Design 650W
Case
Fractal Design R3
Make sure all the cables are properly connected and any cards (Sound, Graphics and RAM) are seated in their respective slots correctly; you may want to clean the slots if any dust or dirt has built up inside.

:warn: Don't touch the electrical contacts on the RAM modules or the cards.
 

My Computer

Computer type
Laptop
Managed to catch a bluescreen while verifier was running. Hope it'll help, as I have no idea what to do with it. Points to win32k.sys, thats all I got from it. verifier is now reset.

EDIT; This was while playing BF3 but had it minimized
 
Last edited:

My Computer

OS
Win7 Professional x64
CPU
Intel Core i5 2500K @ 3.3Ghz
Motherboard
AsRock Z68 Extreme 3 Gen 3
Memory
16Gb Corsair Vengeance 1600Mhz 9 9 9 24
Graphics Card(s)
nVidia Geforce GTX680
Sound Card
X-Fi Titanium
Hard Drives
Samsung 830 SSD @ 128GB
Intel 520 SSD @ 128GB
Western Digital Blue 7200RPM @ 500GB
Western Digital Black 7200RPM @ 1000GB
PSU
Fractal Design 650W
Case
Fractal Design R3
Bump?
 

My Computer

OS
Win7 Professional x64
CPU
Intel Core i5 2500K @ 3.3Ghz
Motherboard
AsRock Z68 Extreme 3 Gen 3
Memory
16Gb Corsair Vengeance 1600Mhz 9 9 9 24
Graphics Card(s)
nVidia Geforce GTX680
Sound Card
X-Fi Titanium
Hard Drives
Samsung 830 SSD @ 128GB
Intel 520 SSD @ 128GB
Western Digital Blue 7200RPM @ 500GB
Western Digital Black 7200RPM @ 1000GB
PSU
Fractal Design 650W
Case
Fractal Design R3
Code:
[COLOR="Red"]BugCheck 19[/COLOR], {3, fffff88002b6cf30, fffff88002b6cf30, fffff88002b60a30}

Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+a53 )

Code:
Usual causes:  Device driver

Call Stack:

Code:
fffff880`0cee1c88 fffff800`031b74b3 : 00000000`00000019 00000000`00000003 fffff880`02b6cf30 fffff880`02b6cf30 : nt!KeBugCheckEx
fffff880`0cee1c90 fffff960`00154851 : 00000000`00000000 00000000`00000000 00000000`00000001 fffff900`00000000 : nt!ExDeferredFreePool+0xa53
fffff880`0cee1d80 fffff960`0012651e : 00000000`00000000 00000000`00000000 fffff900`c00b1010 00000000`00000400 : [COLOR="red"]win32k[/COLOR]!AllocateObject+0x55
fffff880`0cee1dc0 fffff960`0012150c : fffff880`0cee1f50 00000000`030960c2 fffff900`c06c4a70 00000000`00000000 : win32k!PALMEMOBJ::bCreatePalette+0x19e
fffff880`0cee1e50 fffff960`001208da : 00000000`490113b1 00000000`00000001 00000000`00000000 fffffa80`00000010 : [COLOR="red"]win32k[/COLOR]!GreSetDIBitsToDeviceInternal+0xbbc
fffff880`0cee2190 fffff800`0308c253 : 00000000`490113b1 fffff800`00000000 00000000`00000000 00000000`00000010 : [COLOR="red"]win32k[/COLOR]!NtGdiSetDIBitsToDeviceInternal+0x1ee
fffff880`0cee2270 00000000`7551006a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`005ec7d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7551006a

Check for any file system corruption:
Scan and attempt to repair automatically from within Windows, any protected corrupted or missing Windows files:
Disable any paging files for your hard-drive:
Have you reseated all the cards and reconnected all the SATA cables?
 

My Computer

Computer type
Laptop
Pagefile is now disabled for C:
It gives me a warning about not being able to record system failures if I have no pagefile set. I wonder if I should put a pagefile on another (SSD) drive for now?

I will reseat all the cards and reconnect all cables momentarily!
 

My Computer

OS
Win7 Professional x64
CPU
Intel Core i5 2500K @ 3.3Ghz
Motherboard
AsRock Z68 Extreme 3 Gen 3
Memory
16Gb Corsair Vengeance 1600Mhz 9 9 9 24
Graphics Card(s)
nVidia Geforce GTX680
Sound Card
X-Fi Titanium
Hard Drives
Samsung 830 SSD @ 128GB
Intel 520 SSD @ 128GB
Western Digital Blue 7200RPM @ 500GB
Western Digital Black 7200RPM @ 1000GB
PSU
Fractal Design 650W
Case
Fractal Design R3
Okay good, and remember to perform the other tests above :)
 

My Computer

Computer type
Laptop
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