BSOD while playing

M

mekie7

New member
Local time
12:28 AM
Messages
9
Hi everyone.
I'm new here, from portugal, and i really need your help.
Im having a hard time with my acer 6930g.
Everytime i try to play a game like, left 4 dead, the laptop simply crashes.
I've tried everything, like memtest+86, furmark, occt, intel burn test and everyone one of them gave me 0 errors.
I've followed some of your tips in other therads i read, but i can't make it work properly.
Already did a fresh install of my windows but still get the same problems. I've attached the mini dumps for you to see, if you don't matter.

Sorry for my english if there are any errors, i'ts not my mother language :p

Thanks a lot in advance
 

My Computer

OS
Windows 7 Ultimate x64
Please upload a report

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

All the crashes are STOP 0x116
http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

Code: 
sptd.sys     Tue Jan 03 19:01:58 2012 (4F0396F6)
Please remove Daemon Tools and run the SPTD removal tool. The driver is known to cause BSOD - DuplexSecure



BSOD BUGCHECK SUMMARY
Code: 
[font=lucida console]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Feb 19 20:51:04.966 2012 (UTC - 5:00)
System Uptime: 0 days 0:19:03.667
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+7868 )
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
BiosReleaseDate = 07/28/2009
SystemManufacturer = Acer
SystemProductName = Aspire 6930G     
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P7450  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Feb 19 19:58:41.465 2012 (UTC - 5:00)
System Uptime: 0 days 0:07:38.151
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+7868 )
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
BiosReleaseDate = 07/28/2009
SystemManufacturer = Acer
SystemProductName = Aspire 6930G     
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P7450  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Feb 19 18:44:58.409 2012 (UTC - 5:00)
System Uptime: 0 days 0:05:10.095
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+7868 )
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
BiosReleaseDate = 07/28/2009
SystemManufacturer = Acer
SystemProductName = Aspire 6930G     
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P7450  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Sun Feb 19 17:14:04.820 2012 (UTC - 5:00)
System Uptime: 0 days 0:33:22.709
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+78f0 )
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
BiosReleaseDate = 07/28/2009
SystemManufacturer = Acer
SystemProductName = Aspire 6930G     
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P7450  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
Hi. Thanks for your answer. Btw, i wanna tell that its not a really bsod.
I've already tried to remove de daemon once and the problem continues.

I uploaded a mini video on youtube to show what it really does.
Happens with this game, with fm 2012, and some more.
Almost never happens while browsing the web or working.
Playing Cs 1.6 online don't cause that to.

[YOU************//www.youtube.com/watch?v=J9inUkEZtt4&feature=youtu.be[/YOUTUBE]

If you could take a look, i aprecciate.

Regards, Nuno
 

My Computer

OS
Windows 7 Ultimate x64
mgorman87 said:
Please upload a report

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

All the crashes are STOP 0x116
http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

Code: 
sptd.sys     Tue Jan 03 19:01:58 2012 (4F0396F6)
Please remove Daemon Tools and run the SPTD removal tool. The driver is known to cause BSOD - DuplexSecure



BSOD BUGCHECK SUMMARY
Code: 
[font=lucida console]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Feb 19 20:51:04.966 2012 (UTC - 5:00)
System Uptime: 0 days 0:19:03.667
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+7868 )
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
BiosReleaseDate = 07/28/2009
SystemManufacturer = Acer
SystemProductName = Aspire 6930G     
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P7450  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Feb 19 19:58:41.465 2012 (UTC - 5:00)
System Uptime: 0 days 0:07:38.151
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+7868 )
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
BiosReleaseDate = 07/28/2009
SystemManufacturer = Acer
SystemProductName = Aspire 6930G     
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P7450  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Feb 19 18:44:58.409 2012 (UTC - 5:00)
System Uptime: 0 days 0:05:10.095
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+7868 )
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
BiosReleaseDate = 07/28/2009
SystemManufacturer = Acer
SystemProductName = Aspire 6930G     
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P7450  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Sun Feb 19 17:14:04.820 2012 (UTC - 5:00)
System Uptime: 0 days 0:33:22.709
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+78f0 )
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
BiosReleaseDate = 07/28/2009
SystemManufacturer = Acer
SystemProductName = Aspire 6930G     
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P7450  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]
Click to expand...

I'm sorry, a report?
Like my system specs?
 

My Computer

OS
Windows 7 Ultimate x64

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
*Update*

-Windows 7 Ultimate x64
-Acer aspire 6930g
-Intel core 2 duo P7450 2.13
-Samsung 2x2Gb ddr 800
-Ati Radeon Hd 4650 1gb
-2 x 500 gb

Tests done so far, from a week ago to now:
Furmark - No problems
Occt - No problems
Prime95 - No problems
Memtest+86 on boot - All tests passed with 0 errors
Intel Burn Test - No problems
sfc /SCANNOW - no errors
chkdsk /r - no errors
chkdsk /f - no errors

Well, i don't know what i can do more..
 

My Computer

OS
Windows 7 Ultimate x64
How about your power supply? It could be going bad causing these crashes.
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
I forgot you're on a laptop. Have you made sure that your system isn't overheating?
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
mgorman87 said:
I forgot you're on a laptop. Have you made sure that your system isn't overheating?
Click to expand...

yes, it isn't overheating.. the temperature never go above 100. even with a air based cooler it does the same. you think the gpu is dying?
 

My Computer

OS
Windows 7 Ultimate x64
That is a strong possibility and with laptops, it is very hard to swap out components to test
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
well, i can take it out, but i dont have anyone to borrow one to test.
it's no fixed to the motherboard, and can be swapped.
but its wierd. it passes the stress test, but can't handle games?
have you seen the last file i attached?
 

My Computer

OS
Windows 7 Ultimate x64
I really need some help.. is any other test that i can make to prove the hardware fault?
 

My Computer

OS
Windows 7 Ultimate x64
You've pretty much run every test out there that we offer for hardware diagnostics. There is only so much we can do over the internet to help you. If all the tests pass and you've tried the driver route, then the only other option is to take it into a computer store and have a technician look at it.
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
well, thanks mate for your time.
 

My Computer

OS
Windows 7 Ultimate x64
Olá mekie
tenho um portátil igual que começou a dar exactamente os mesmos problemas que o teu, como resolveste a situação?
Obrigado!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 6930G
OS
Windows 7 Home Premium 32bit
CPU
Intel core 2 duo P7450
Memory
4 GB
Graphics Card(s)
ATI HD RADEON 4650
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