Solved BSOD while rendering in Sony Vegas and playing games

[AidanHunter]

Hello everyone,

Recently I started getting BSODs while I was playing Test Drive Unlimited 2, The Division and other games. Then I found out my PC wil BSOD while trying to render something in Sony Vegas.

I already tried memtest and tried running Intel Processor Diagnostic tool, upgraded all drivers too, and still haven't found anything.

Iam attaching screenshot of error showing in WhoCrashed and archive from DM Log Collector.

PS: If you will need to help translate something from Czech (if there is going to be anything) Iam more than willing to help.

 

[axe0]

You are running an ASUS Product ID (PID) on a Gigabyte board.
This makes your installation counterfeit.
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.

Konfigurace operaŸn¡ho syst‚mu:      Samostatn* pracovn¡ stanice
Typ sestaven¡ operaŸn¡ho syst‚mu:    Multiprocessor Free
Registrovanì vlastn¡k:               uzivatel
Registrovan* spoleŸnost:             
ID produktu:                         [COLOR="Red"]00371-OEM-8992671-00407[/COLOR] <-- ASUS PID on Gigabyte board
Datum p…vodn¡ instalace:             22.3.2016, 10:36:45
¬as spuçtØn¡ syst‚mu:                7.4.2016, 18:39:13
Vìrobce syst‚mu:                     Gigabyte Technology Co., Ltd.

I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.

 

[AidanHunter]

Reinstalled Windows and still crashing.

EDIT: Same error btw

 

[axe0]

It seems everytime a minidump couldn't be created (thanks Google Translate for translating).
Unfortunately there is currently not much to suggest since there is nothing to analyze.

Event[3854]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2016-04-09T12:06:59.000
  Event ID: 1005
  Task: N/A
  Level: Chyba
  Opcode: N/A
  Keyword: Klasické nastavení
  User: N/A
  User Name: N/A
  Computer: HUNTER-PC
  Description: 
Ze souboru úplného výpisu nelze vytvoøit soubor s minimálním výpisem.

Please make sure your pc is configured for small dump files How to configure minidump | Windows 7 tutorial

 

[AidanHunter]

There you go. Should be alright now.

Again, if you want I can translate the text for you.

 

[axe0]

Please remove Gigabyte software temporary to ensure it won't cause problems.
This driver, Driver Reference Table - AppleCharger.sys part of Gigabyte software, may cause BSODs.

Diagnostic Test

 DRIVER VERIFIER

   Warning

Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.

Please follow this tutorial to run driver verifier.

Some windows drivers are blamed in a few crashes, but that usually means that a 3rd party driver is actually the cause.
Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

   Note

Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.

 

[AidanHunter]

Few times right after reboot I got this BSOD, if I didn't get that one everything went fine.

Should I keep running Driver verefier for those 48 hours or till the PC crash ?

 

[axe0]

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

 

[AidanHunter]

Can I left computer idle while is verifier running or should I do something on it ?

12 hours verefiing and everything seems alright.

 

[axe0]

You should do what you normally would do, but do not do anything that requires too much, that may cause performance problems with driver verifier.

 

[AidanHunter]

So the computer didn't crashed. Is there some sort of log or anything like that ?

What should I do next ? I was thinking about changing thermal paste. Do you think it could help ?

 

[axe0]

The only log that is been created is a dump from a BSOD caused by driver verifier.

Replacing the thermal paste may help with possible cooling issues and a bit more stability for the CPU, it's something you could try

 

[AidanHunter]

So I wanted to change thermal paste today, but before I went to try somehing. I donwnloaded some Monitoring programs and went rendering in Vegas to see if is anything getting overheated. Max temperature was 63°C and then I get new type of BSOD. Then right after rebooting and getting on desktop I got instantly BSOD I usualy get. Any tips ?

 

[axe0]

The 0x124 is a hardware error, I'd like to have a look at the logs to see if there is any relevant information.

 

[AidanHunter]

I loaded backup of my disc few days ago so Iam running on that ASUS PID since it doesnt fixed the problem FYI.

You think it may be HW malfunction ? I was running on this system more than one year without any problem.

 

[axe0]

Iam running on that ASUS PID since it doesnt fixed the problem FYI.

I never said it would fix the problem, I stated it for a few reasons, the one I posted earlier (which doesn't say that the problem will be fixed when you clean install Windows 7 with a genuine activation) + it is prohibited with the forums rules and thus we can't help you any further until you proof to have a genuine installation by posting the report of Windows Genuine and Activation Issue Posting Instruction

 

[AidanHunter]

Oh I didn't know that. Well they cloned those Windows from other machine in service where it was so yeah.

I can install my old Home Premium ones or Professional ones...you should see genuine copy in one of those older logs I posted.

 

[AidanHunter]

I don't know how double posting is handled here but I will delete the previous post if needed.

Just fresh reinstalled...again...is it fine ?

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-2HKRY-G4MFJ-HDYF8
Windows Product Key Hash: MkrEsbotsozd350PkwcV+Bwccj0=
Windows Product ID: 00376-146-1381582-06704
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.049
ID: {B423E991-4C59-4E21-A58D-78AC9D3DA543}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional N
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B423E991-4C59-4E21-A58D-78AC9D3DA543}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.049</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HDYF8</PKey><PID>00376-146-1381582-06704</PID><PIDType>5</PIDType><SID>S-1-5-21-1242774694-3384969904-3133225442</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>Z97X-Gaming 7</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F8</Version><SMBIOSVersion major="2" minor="7"/><Date>20150918000000.000000+000</Date></BIOS><HWID>9E1A3307018400F4</HWID><UserLCID>0405</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, ProfessionalN edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 92f06ba8-08e1-4156-b8b5-d38328f5b5d5
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00376-00212-146-138158-00-1029-7601.0000-1032016
Installation ID: 017436748115960904557413601605380720017345485544716300
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HDYF8
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 12.4.2016 22:46:19

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: PAAAAAEABAABAAIAAAAGAAAAAQABAAEAHKKy9JZvnC3Cl0bUXNn2XGZWxN4UsHanejl7T5XAz0nTWcj2

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  FPDT			ALASKA		A M I
  SSDT			Ther_R		Ther_Rvp
  SSDT			Ther_R		Ther_Rvp
  SSDT			Ther_R		Ther_Rvp
  SSDT			Ther_R		Ther_Rvp
  SSDT			Ther_R		Ther_Rvp
  DMAR			INTEL 		BDW

 

[torchwood]

Hi Aidan,
Your licenced but not Activated, please run KB971033.
Note as you keep switching your CLONED hard drives MS may ask you to register by phone.

Roy

 

[AidanHunter]

Found the cause.

Processor defect. (Although diagnostics were alright)

Thanks for help anyway