BSOD while standby and/or using Chrome

[lucbujold]

Hi to you, I have a BSOD and the 0x000000D1 error code.

I'm not overclocked,
I've update Nvidia Drivers,
Scanned with Avast and Malwarebytes: No suspects founds

Used WhoCrashed to generate a report telling me: This was probably caused by the following module: Unknown (0x000000D1)

So now i'm out of ideas...

Can someone help me out?

 

[Thedoctor44]

Please upload the dump files by following the http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[lucbujold]

Here it is...

 

[Thedoctor44]

There are no dump files in that zip folder. Can you go to C:/Windows/minidump and copy the files to your desktop, then zip them up and upload that file.
If there are no files there can you please follow these instructions, can you pick small memory dump.

http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

 

[lucbujold]

Done what you said and there is no dumpfile in minidump folder.

So I configured the OS to have a minidump file to be created next time I will get a BSOD.

Also, I noticed, somes weeks ago as I had my system was in standby and get in sleep mode (with screen powered off), that the PC was rebooting. So I suppose that there was a BSOD also in these cases.

And I have a file memory.dmp (734Mo) in ''Windows'' folder, could it usefull information for you in that file?

 

[Thedoctor44]

Yes upload that.

 

[lucbujold]

How can I upload this file as it it 734Mo... do you know how to get anykind of report/informations in this file?

 

[Thedoctor44]

Compress it into a .zip archive then upload that.

 

[lucbujold]

So I've just had a BSOD with 0X000001E right now, here is the zip file...

I was on Chrome some minutes after exiting a game (Lost Planets 2)...

And for the file Memory.dmp even compressed to max it's still to heavy (116Mo) to be uploaded...

 

[Thedoctor44]

The dump file is corrupt. Can you please enable Driver Verifier as it seems like a driver is at fault.
Follow these instructions.

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Probably caused by : Unknown_Image ( [COLOR="Red"]ANALYSIS_INCONCLUSIVE[/COLOR] )

Followup: MachineOwner

 

[lucbujold]

I've just prepared thet driver verifier, about to restart, what do want me to do next?

 

[Thedoctor44]

It should create a bugcheck, just upload the dump files it creates.

 

[lucbujold]

Sorry to be a little confused but should it creat the bugcheck automatically or do I have to check it manually? If it has to be manually checked ouit where shjould I go?

Do I have to wait for the next BSOD?

And by the way, has the BSOD appear 95% of time when I'm using Chrome could it be a good idea to re-install it after a clean un-install?

 

[Thedoctor44]

It will automatically cause a bugcheck (BSOD) when it finds a fault. Just do what you normally do.

 

[lucbujold]

Here it is:


I wasn't using the PC but just left a Chrome window open, and a BSOD by itself...

 

[Thedoctor44]

It hasn't created any new dump files. Please leave it running and upload any new ones.

 

[lucbujold]

Here is the last BSOD I've had yesterday with Driver Verifier enabled following your instructions...

Could it be possible with this enablement that the Pc is slower to open some windows?

I've noticed also that I have an unknown device (with driver not installed) in device manager. After investigation it it about a Bluetooth device on my motherboard, I will correct the situation as soon as I can... But I doubt that cause my problem...

 

[Thedoctor44]

Your dump files are getting corrupt.
Please leave driver verifier running and upload any new dump files you get.

 

[lucbujold]

It is already what I've done...

I will now recheck all the Driver verifier again and I will upload it...

But do you have an idea why the dump files are getting corrupted?

 

[Thedoctor44]

There are a lot of things that can cause it to become corrupt, one of the reasons includes hardware failing.