BSOD while starting and or playing Diablo 3. included zip file

[essenbe]

Awsome? I know a lot of people who would argue with you. My Wife included. Honestly, I don't recall. That tutorial should tell you, I'm pretty sure.

EDIT: See option 3 in http://www.sevenforums.com/tutorials/31402-clean-install-upgrade-windows-7-version.html

 

[moknathal]

Looks like the reformat didn't work. As soon as I got into Diablo 3 for the first time my computer blue screened . Do you think it could be the SLI? Once I get back to desktop I'll upload new zip file and the other files you need. When the computer bsod and restarted it bsod again at the starting windows logo. Running startup repair now

It's not even letting me get to desktop

Not sure what to do. It won't let me onto desktop.
Should I reformat again and not enable sli?

 

[essenbe]

Send the file and I'll take a look.

 

[moknathal]

just got onto desktop. it would not let me back on. after i unplugged my Raptor drive, and my stockroom drive. it booted to desktop just fine. think my Gaming Raptor drive is the issue?. posting files in just a min. downloading stuff to do so

 

[moknathal]

zip file down bellow. what else would you need?

 

[moknathal]

here we go. forgot to hit upload.

i think its strange it wouldnt let me onto desktop. but as soon as i removed the HDD with my games on it. it went right to desktop. i also removed the WD Green drive that i use as my storage drive. but that i wouldnt think would matter. not running anything like games on it. just used as storage

 

[essenbe]

If it's the hard drive, it is most likely going bad. A bad hard drive can stop your computer from booting and may explain why your games crash. Run the diagnostics for DOS on your game drive.WD Support / Downloads / SATA & SAS / WD Black

 

[moknathal]

well i have the hard drive out right now. i'm reinstalling diablo 3 and i disabled SLI to see if it happens again. if it does than it is not the HDD.

to run that tool what should i do? shut off computer. reconnect drive. boot back up and run it? the drive all my games are on are the western digital's velociraptor 300GB.

the drive my OS is on and that i am installing d3 on now is my WD 2TB drive.

 

[essenbe]

nvlddmkm
start             end                 module name
fffff880`0f093000 fffff880`0fcf7000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: [COLOR=red]nvlddmkm.sys[/COLOR]
    Timestamp:        Mon May 19 18:08:44 2014 (537A8EFC)
    CheckSum:         00C1EA41
    ImageSize:        00C64000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Your Nvidia driver. Reinstall with a different WHQL driver depending on how the hard drive test comes out. If you reinstall, use this method and only install the display and the PhysX drivers. But let me know how the hard drive test comes out.

 

[essenbe]

well i have the hard drive out right now. i'm reinstalling diablo 3 and i disabled SLI to see if it happens again. if it does than it is not the HDD.

to run that tool what should i do? shut off computer. reconnect drive. boot back up and run it? the drive all my games are on are the western digital's velociraptor 300GB.

the drive my OS is on and that i am installing d3 on now is my WD 2TB drive.

I would suggest you do one at a time. If you have success or failure, you will know which one it is or is not.

 

[moknathal]

nvlddmkm
start             end                 module name
fffff880`0f093000 fffff880`0fcf7000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: [COLOR=red]nvlddmkm.sys[/COLOR]
    Timestamp:        Mon May 19 18:08:44 2014 (537A8EFC)
    CheckSum:         00C1EA41
    ImageSize:        00C64000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Your Nvidia driver. Reinstall with a different WHQL driver depending on how the hard drive test comes out. If you reinstall, use this method and only install the display and the PhysX drivers. But let me know how the hard drive test comes out.

doing this now. going back to the last WHQL driver that is not this most current one. It BSOD again with those HDD out so gonna try the driver first before the HDD test. ill keep you posted what happens after i install this driver

 

[essenbe]

If that does not work, take 1 card out and try it in both slots, then take the other out and try it in both slots. You may want to try each cad separately in both slots and run Furmark http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html in each slot. I would still test that hard drive though.

 

[moknathal]

Ok. Same thing happened with old driver. Gonna download that DOS WD you linked and run that.

 

[essenbe]

Ok. Same thing happened with old driver. Gonna download that DOS WD you linked and run that.

OK, let me know the results, run the short test and the long test. Then you can start the other stuff and I'll be back with you tomorrow.

 

[moknathal]

The DOS one isn't working. Made a bootable USB like instructions say. But when I type in the
Dlgdiag5.exe it says bad file . Gonna try the windows one.

The quick test passed.

Doing extended now. Gonna take 4+ hours. I'll post in the morning what the results were.

If the extended passes I'll do the video card switching like you said.

 

[essenbe]

OK, sounds good. My last bad drive passed the short test but failed the long test. But there is a reason it won't boot with the Raptor connected nut will if disconnected. That was strange and a very telling problem.

 

[moknathal]

The hard drive extended test passed. I'm gonna try the video cards now

 

[essenbe]

Well, I'm surprised, but good. go ahead with the drives. As I'm sure you know, we are doing trial and error now to see what is wrong. That works until you get to the PSU and motherboard which there are no tests for without extremely fancy equipment. It's just a guess.

 

[moknathal]

well. I took my second video card out.

i remember you said i have had signs of problems since october of last year. and thats is when i got my second video card and went with SLI.

ever since i made first post i have been unable to even play diablo for more than a min. and i just was in the game casting a bunch of spells to get graphics up and it worked fine.

i ran daiblo 3 and Furmark and so far no BSOD or crash.

what else should i test? should i pop in the WD gaming drive and run the WD tool on that drive?

 

[essenbe]

Yes, as I understood it, that was the drive you had trouble with, so the one you should test. I would also try the same thing in the second slot with the same card, then switch cards and try both slots again. It's possible you have a bad card or a bad pcie slot on the board. That's what I would like to check now.