Solved BSOD while starting the laptop BCCode:50

[Y5N]

i have TOSHIBA my bsod problem started yesterday after i installed max payne 3 i started the game but it got stuck at loading , i closed it with alt+f4 , i went to bathroom when i got back bam!! the bleu screen , i rebooted , after couple hours i started my laptop again the bleu scren so here's all information grabed by SF Diagnostic Tool

thanks in advance
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[koolkat77]

Welcome to SevenForums

The nfo file you uploaded is corrupted.

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

Coming to your BSOD-s and bugcheck. They were caused by your antivirus:

STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA   
Usual causes:  Defective hardware (particularly memory - but not just RAM), 
Faulty system service, [COLOR="Blue"]Antivirus[/COLOR],  Device driver, NTFS corruption, BIOS
BugCheck 50, {fffff8a00a166000, 0, fffff80003185079, 0}
Unable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
Could not read faulting driver name
Probably caused by : aswSnx.SYS ( aswSnx+229e4 )

STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA   
Usual causes:  Defective hardware (particularly memory - but not just RAM), 
Faulty system service, [COLOR="Blue"]Antivirus[/COLOR],  Device driver, NTFS corruption, BIOS
BugCheck 50, {fffff8a003d66000, 0, fffff80003144079, 0}
Unable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
Could not read faulting driver name
Probably caused by : aswSnx.SYS ( aswSnx+23f9e )

aswSnx.SYS = avast! Virtualization Driver

Avast! antivirus often contributes in BSOD-s. Please uninstall it and replace with Microsoft Security Essentials at least to test.

• avast! Uninstall Utility | Download aswClear for avast! Removal

Recommended antivirus program for Windows 7 based on stability compared to others:-

• Microsoft Security Essentials - Free Antivirus for Windows
• Microsoft Security Essentials Download | Free Spyware Protection
• Malwarebytes - The Free version
• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

:warn: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Run Disk Check on your hard disk for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Let us know the results and upload the nfo file

 

[Y5N]

Thank you koolkat for the fast replay i really appreciate your help

I removed the avast antivirus i repalced it with Malwarebytes
I run full scan nothing infected , and i run SFC and no corrupted files have been found
it seems i have some issue with msinfo32.exe it generates a corrupted nfo file
and no BSOD for now

i attached msinfo text and nfo files

thank you again
​

 

[koolkat77]

Thank you for the update.

Run these and delete any they find:

• Anti-rootkit utility TDSSKiller

ESET online scanner:

• Free Online Virus Scanner | ESET

Have you installed MSE?

 

[Y5N]

i run the scaners and no threats found
and i installed MSE
thank you very much

 

[koolkat77]

You're welcome. Observe for more BSOD-s if there are none in the week ahead, let us know and mark the thread as solved