BSOD while streaming video online, error 0x00000050

[Christoph006]

I was streaming a video online in Google Chrome. Then it froze and I got this BSOD error. I've been having some BSOD's over the past few months. Almost all of them in my dump files have the Crash Address as "ntoskrnl.exe+7f1c0".

 

[koolkat77]

Welcome

STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS.

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory

STOP 0x0000004E: PFN_LIST_CORRUPT
Usual causes: Device driver, ?memory

Software concerns:

Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public
Start Menu\Programs\AVG PC Tuneup 2011	Public:Start Menu\Programs\AVG PC Tuneup 2011	Public

AVG is a cause to BSOD on some systems. Please uninstall all its components using Revo Uninstallers advanced mode.

BUGCHECK_STR:  0x4E_99

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  [COLOR="Blue"]avgnsa.exe[/COLOR]

CURRENT_IRQL:  2

I and many members on our forum recommend Microsoft security essentials with
a great combination of Malware Bytes.

→ Microsoft Security Essentials - Free Antivirus for Windows
→Malwarebytes - The Free version
→ http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

Run a full scan with both (separately) once downloaded, installed and updated.

Look for an update on your BIOS version.

BIOS Version/Date	American Megatrends Inc. 080015, [COLOR="Red"]11/12/2010[/COLOR]

Let us know if the problem persists

 

[Christoph006]

So far so good. I did everything except update the BIOS. Biostar website doesn't list a new version for my mobo.

 

[koolkat77]

So far so good. I did everything except update the BIOS. Biostar website doesn't list a new version for my mobo.

Well that's okay.

Good to hear your pc is stable. Let us know if the blue screens reoccur.

 

[Christoph006]

Well I have another blue screen while playing Battlefield 3. This one said the event was memory management.

 

[koolkat77]

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

• http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
• Guide to using Memtest86+ - Geeks to Go Forums

The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.

 

[Christoph006]

Ok just to clarify, I run 8 passes with both sticks installed? Then each stick separately? The "Guide to using memtest" says I should run memtest with only 1 stick installed.

 

[koolkat77]

Ok just to clarify, I run 8 passes with both sticks installed? Then each stick separately? The "Guide to using memtest" says I should run memtest with only 1 stick installed.

Test with all sticks first.