BSOD while using Chrome, IRQL_NOT_LESS_OR_EQUAL

immxalan

New member
Local time
11:52 AM
Messages
6
Hello all, I have been having constant BSOD while using chrome for some reason. I am not too good with computers so any help with this would be appreciated. Pictures included below.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD A6-3400M APU with Radeon(tm) HD Graphics
Motherboard
AMD Torpedo
Memory
8.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) ATI High Definition Audio Device (2) Conexant SmartAud
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA MK6475GSX ATA Device
Antivirus
Avast
Browser
Chrome

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
OK, do my system specs look all right from what you view in my profile now?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD A6-3400M APU with Radeon(tm) HD Graphics
Motherboard
AMD Torpedo
Memory
8.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) ATI High Definition Audio Device (2) Conexant SmartAud
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA MK6475GSX ATA Device
Antivirus
Avast
Browser
Chrome
Here is the rar of the minidump.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD A6-3400M APU with Radeon(tm) HD Graphics
Motherboard
AMD Torpedo
Memory
8.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) ATI High Definition Audio Device (2) Conexant SmartAud
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA MK6475GSX ATA Device
Antivirus
Avast
Browser
Chrome
You missed the other files required by the SF tool...please review that, and add them again
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
All righty this should be everything.. I hope.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD A6-3400M APU with Radeon(tm) HD Graphics
Motherboard
AMD Torpedo
Memory
8.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) ATI High Definition Audio Device (2) Conexant SmartAud
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA MK6475GSX ATA Device
Antivirus
Avast
Browser
Chrome
bumpppp
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD A6-3400M APU with Radeon(tm) HD Graphics
Motherboard
AMD Torpedo
Memory
8.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) ATI High Definition Audio Device (2) Conexant SmartAud
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA MK6475GSX ATA Device
Antivirus
Avast
Browser
Chrome
Bumppp please somebody help this computer illiterate guy lol
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD A6-3400M APU with Radeon(tm) HD Graphics
Motherboard
AMD Torpedo
Memory
8.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) ATI High Definition Audio Device (2) Conexant SmartAud
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA MK6475GSX ATA Device
Antivirus
Avast
Browser
Chrome
Apparently Avast is causing issues there.
Code:
fffff880`0a74b7e8  fffff880`04271296Unable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [URL="http://www.carrona.org/drivers/driver.php?id=aswSP.SYS"]aswSP.SYS[/URL]
*** ERROR: Module load completed but symbols could not be loaded for[URL="http://www.carrona.org/drivers/driver.php?id=aswSP.SYS"] aswSP.SYS[/URL]
 aswSP+0x42296
Description here: Driver Reference Table - aswSP.SYS

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Also, I would suggest you to test the HDD .... use either Windows Diagnostic Tool Ver. 1.12 or
DOS Diagnostic Tool Ver. 7.0 from Software Utilities

And Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Let us know the results.
________________________________________________________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffffb40059d06db, 2, 0, fffff800032933c9}

Probably caused by : memory_corruption ( nt!MiUnlinkPageFromLockedList+169 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffffb40059d06db, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800032933c9, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800034ba100
GetUlongFromAddress: unable to read from fffff800034ba1c0
 fffffb40059d06db Nonpaged pool

CURRENT_IRQL:  2

FAULTING_IP: 
nt!MiUnlinkPageFromLockedList+169
fffff800`032933c9 410fb6511b      movzx   edx,byte ptr [r9+1Bh]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  AvastSvc.exe

TRAP_FRAME:  fffff8800d53b530 -- (.trap 0xfffff8800d53b530)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000004001df024 rbx=0000000000000000 rcx=00000000001ed78b
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800032933c9 rsp=fffff8800d53b6c0 rbp=0000000000000000
 r8=fffff8800d53b6f0  r9=fffffb40059d06c0 r10=fffffa8009a774d8
r11=fffff8800d53b710 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po cy
nt!MiUnlinkPageFromLockedList+0x169:
fffff800`032933c9 410fb6511b      movzx   edx,byte ptr [r9+1Bh] ds:fffffb40`059d06db=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80003282129 to fffff80003282b80

STACK_TEXT:  
fffff880`0d53b3e8 fffff800`03282129 : 00000000`0000000a fffffb40`059d06db 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0d53b3f0 fffff800`03280da0 : fffff880`0d53b5e8 00000000`00000000 00000002`00000000 fffffa80`0063c990 : nt!KiBugCheckDispatch+0x69
fffff880`0d53b530 fffff800`032933c9 : fffff980`27cf32f0 00000000`00000002 fffff800`034bdcd0 00000000`00000002 : nt!KiPageFault+0x260
fffff880`0d53b6c0 fffff800`0324fead : 00000000`00021433 fffffa80`0063c990 fffff8a0`0edfb000 fffffa80`09a774d8 : nt!MiUnlinkPageFromLockedList+0x169
fffff880`0d53b740 fffff800`03250832 : 00000000`00000000 fffffa80`0758d000 00000000`00000000 00000000`00000000 : nt!MmPurgeSection+0x4bd
fffff880`0d53b830 fffff880`012a14c3 : fffffa80`09df0b88 00000000`00000000 fffff8a0`00000000 00000000`00000000 : nt!CcPurgeCacheSection+0x172
fffff880`0d53b8a0 fffff880`012c1e31 : fffff880`09395730 fffff8a0`13994b40 fffff8a0`1446a490 fffff880`0d53bba8 : Ntfs!NtfsDeleteFile+0x57b
fffff880`0d53bb20 fffff880`01231699 : fffffa80`06df5010 fffffa80`066ac680 fffff880`09395690 fffffa80`09b66060 : Ntfs!NtfsCommonCleanup+0x1651
fffff880`0d53bf30 fffff800`0327a677 : fffff880`09395690 00000000`00000000 00000000`00000000 00000000`00000000 : Ntfs!NtfsCommonCleanupCallout+0x19
fffff880`0d53bf60 fffff800`0327a638 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KySwitchKernelStackCallout+0x27
fffff880`09395560 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSwitchKernelStackContinue


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiUnlinkPageFromLockedList+169
fffff800`032933c9 410fb6511b      movzx   edx,byte ptr [r9+1Bh]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!MiUnlinkPageFromLockedList+169

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  51fb06cd

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0xA_nt!MiUnlinkPageFromLockedList+169

BUCKET_ID:  X64_0xA_nt!MiUnlinkPageFromLockedList+169

Followup: MachineOwner
---------
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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