BSOD while using uTorrent

[erika7]

Hi
Whenever I'm trying to download something using µTorrent, after few minutes I get a BSOD.
I have attached the dump file.
Thanks

 

[x BlueRobot]

Please follow - http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[erika7]

I'm sorry, I hope it's okay now

 

[x BlueRobot]

Your laptop comes shipped with Vista, yet you have a Windows 7 Ultimate OEM_SLP key for Asus? This doesn't make sense at all.

At the bottom of your laptop or inside the battery compartment, what is the operating system name? Do not post the 25-character product key.

http://www.asus.com/Notebooks_Ultrabooks/K50C/#specifications

 

[erika7]

it says OS: FREE DOS
it didn't come with any operating system, a person in the shop where I bought it installed Windows XP and it was working fine for almost 4 years. until recently when I started having problems with downloading and installing .exe files. I took it in for repair and the person over there installed Windows 7 (few days ago). And that's how my problems started :|
Should I just bring it back to them and tell them about my problem and let them fix it (properly this time).

 

[x BlueRobot]

I'll post this report -

There seems to be a problem with your Windows installation. Please follow the http://www.sevenforums.com/windows-...ne-activation-issue-posting-instructions.html. Post the results in your next post; do not start a new thread.

 

[erika7]

here are the results:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {9F5F3BB2-9492-4C9B-A2B5-1721FA5B770B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130505-1534
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9F5F3BB2-9492-4C9B-A2B5-1721FA5B770B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-3021894860-4038673802-4040140794</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc. </Manufacturer><Model>K50C</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>204    </Version><SMBIOSVersion major="2" minor="5"/><Date>20090715000000.000000+000</Date></BIOS><HWID>89963E07018400FA</HWID><UserLCID>041A</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Srednja Europa - st. vrij.(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65946</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAwABAAEAAAACAAAAAgABAAEAJJSYd9YLGrYSEwCi0E7Ad1w2mFTqesgDsg0=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            _ASUS_        APIC1440
  FACP            _ASUS_        FACP1440
  DBGP            _ASUS_        DBGP1440
  HPET            _ASUS_        OEMHPET 
  BOOT            _ASUS_        BOOT1440
  MCFG            _ASUS_        OEMMCFG 
  OEMX            _ASUS_        OEMX1440
  ECDT            _ASUS_        OEMECDT 
  OEMB            _ASUS_        OEMB1440
  SSDT            PmRef        Cpu0Cst
  SSDT            PmRef        Cpu0Cst

 

[x BlueRobot]

Your installation is counterfeit, please install and format with a genuine key.

 

[erika7]

Ok, will do

 

[x BlueRobot]

Thanks, and then post that report again when you have done so.