BSOD while using uTorrent

aldoalpha

New member
Local time
5:48 PM
Messages
2
Hello guys,
I've been experiencing a BSOD while using uTorrent very frequently,and it prevents me from downloading everything(I get it 20-20minutes after launching uTorrent)
I followed the required steps to collect information about this problem with the tool provided on forum,so I uploaded an archive with the file needed.
Here's some information about the error I got:

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1040
Files that help describe the problem (some files may no longer be available)
030814-27627-01.dmp
WER-69841-0.sysdata.xml

Extra information about the problem
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001A106FD
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I also uploaded the 3 dump files created for the event.
Thank you all for your help,hope I can finally get a solution.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Home Premium (64bit)
McAfee is a known cause of BSOD's. Please remove it. Also remove ESET for the time being if you have it. Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html
dtsoftbus01.sys Fri Jan 13 19:45:46 2012 (4F10358A)
Daemon Tools driver [br] Possible BSOD issues in Win7
Driver Reference Table - dtsoftbus01.sys

Daemon Tools/Alchohol is known to cause BSODs:
How to remove sptd.sys from system
Registry and SPTD problems | DAEMON Pro Help

AiCharger.sys Fri Sep 23 08:04:40 2011 (4E7BE938)
Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
Driver Reference Table - AiCharger.sys

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Reduce items at start-up: http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

Perform a clean boot: http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Run a System file check (SFC): http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Run Disk Check on your Hard Drive(s): http://www.sevenforums.com/tutorials/433-disk-check.html

Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software: CrystalDiskInfo - Software - Crystal Dew World

Run a Hard Drive test: http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html


BSOD SUMMARY:
Code:
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sat Mar  8 15:48:18.931 2014 (UTC + 6:00)
System Uptime: 0 days 0:20:24.790
BugCheck D1, {28, 2, 0, fffff88001a106fd}
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sat Mar  8 05:52:49.542 2014 (UTC + 6:00)
System Uptime: 0 days 0:16:39.401
BugCheck D1, {28, 2, 0, fffff880019926fd}
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sat Mar  8 05:29:45.185 2014 (UTC + 6:00)
System Uptime: 1 days 8:55:37.044
BugCheck D1, {28, 2, 0, fffff88001a106fd}
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
I tried to uninstall McAfee and Daemon Tools,but the situation is the same.
(I also tried to clean my pc up with the tips provided)
I did not try to uninstall ESET yet,but it's strange,because I installed ESET when I bought my computer,and it never gave me that problem.
Could the problem be in another software/application?
Thanks for your patience.

EDIT: I found something named "Shared C-Runtime for x64" by McAfee on programs installed.
Tomorrow I'll give a try uninstalling it,may it be the reason for that annoying bsod?
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Home Premium (64bit)
Let us see any further BSODs after applying the suggestions of post #2.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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