BSOD Win 7 32-bit SP1

Swap C · Mar 1, 2011

Hi

Having multiple BSOD, normally it seems when playing video/video streaming, but not always when doing this.

My system is:
Core 2 Duo 2.13ghz
3gb ram
Win7 Ultimate 32-bit
MSI Nvidia Geforce 8600GT

System was bought second hand, so not sure about the OS install, but i think it's a home build from about a year ago.

Problem seems to be getting worse, would really appreciate any help you guys can offer!

Swap

Swap C · Mar 1, 2011

Also, I've updated all my drivers/windows updates and tried re-seating the cards/ram to see if this madea difference. Ram is 3x 1gb DIMMS, of which 1 i think is a different manufacturer to the other. Motherboard is a Asus P5B-VM.

Any other info needed, let me know!

CarlTR6 · Mar 1, 2011

Hi, Swap and welcome to the forum. Both of your dumps point to a hardware or a hardware related (driver) problem. One dump directly blames hardware and the other directly blames AVGIDSFilter.Sys, and AVG driver.

I suggest you start with uninstalling AVG using this removal tool: Tool (32bit). Also uninstall Identity Protection using this tool: [FONT=&quot]Tool. AVG is a known cause of BSOD's on some Win & systems. Download and install Microsoft Security Essentials in its place.

Out of date drivers can cause BSOD's and I find the following outdated drivers loaded on your system. Some are quite obsolete. Update these drivers through the links provided or uninstall the software or hardware they are associated with. Your TV card is quite obsolete.

ComproHID.sys Sun Sep 30 21:56:13 2007 - Compro HID device for Video Mate TV Card. Compro Technology, Inc..

CPhilMAS.sys Thu Nov 20 12:35:19 2008 - Compro Technology -PCTV. Compro Technology, Inc..

SCDEmu.SYS Mon Aug 06 20:15:06 2007 - PowerISO Virtual Drive driver. PowerISO - Create, Edit, Extract, Mount, Compress, Encrypt, Split ISO file, ISO/BIN converter, Virtual Drive, DAA

LVPr2Mon.sys Thu Apr 30 18:42:22 2009 - Logitech QuickCam driver. Downloads.

[/FONT]

- I have listed links to most of the drivers in the code box above. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads[FONT=&quot].[/FONT]

[FONT=&quot]

Follow these suggestions and see if your system is more stable. Please post back and let us know.

Code:

Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0x82c1b000 PsLoadedModuleList = 0x82d65850
Debug session time: Tue Mar  1 13:55:34.397 2011 (GMT-5)
System Uptime: 0 days 0:18:25.395
Loading Kernel Symbols
...............................................................
................................................................
.........................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {9ac8352a, 2, 8, 9ac8352a}

Probably caused by : hardware

Followup: MachineOwner
---------
 *** Possible invalid call from 8ac830b7 ( tcpip!TcpPeriodicTimeoutHandler+0x1ce )
 *** Expected target 8ac8352a ( tcpip!TcpCheckSynDropRate+0x0 )

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 9ac8352a, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000008, value 0 = read operation, 1 = write operation
Arg4: 9ac8352a, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from 82d85718
Unable to read MiSystemVaType memory at 82d651a0
 9ac8352a 

CURRENT_IRQL:  2

FAULTING_IP: 
+4d0952f00ecd7d4
9ac8352a ??              ???

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  plugin-contain

TRAP_FRAME:  8078ad4c -- (.trap 0xffffffff8078ad4c)
ErrCode = 00000010
eax=8acf8044 ebx=0001afeb ecx=00000001 edx=00000032 esi=85f74210 edi=00000000
eip=9ac8352a esp=8078adc0 ebp=8078ae08 iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
9ac8352a ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from 8ac830bc to 9ac8352a

FAILED_INSTRUCTION_ADDRESS: 
+4d0952f00ecd7d4
9ac8352a ??              ???

POSSIBLE_INVALID_CONTROL_TRANSFER:  from 8ac830b7 to 8ac8352a

SINGLE_BIT_ERROR:  1

TWO_BIT_ERROR:  1

STACK_TEXT:  
WARNING: Frame IP not in any known module. Following frames may be wrong.
8078adbc 8ac830bc 0001afeb 8078ae7c 00000000 0x9ac8352a
8078ae08 82c95039 85f74298 00000000 3ed80f38 tcpip!TcpPeriodicTimeoutHandler+0x1d3
8078ae4c 82c94fdd 82d46d20 8078af78 00000001 nt!KiProcessTimerDpcTable+0x50
8078af38 82c94e9a 82d46d20 8078af78 00000000 nt!KiProcessExpiredTimerList+0x101
8078afac 82c9300e 000114ca a0192d34 00000000 nt!KiTimerExpiration+0x25c
8078aff4 82c927dc a0192ce4 00000000 00000000 nt!KiRetireDpcList+0xcb
8078aff8 a0192ce4 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2c
82c927dc 00000000 0000001a 00d6850f bb830000 0xa0192ce4


STACK_COMMAND:  .trap 0xffffffff8078ad4c ; kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

BUCKET_ID:  SINGLE_BIT_CPU_CALL_ERROR

Followup: MachineOwner
---------
 *** Possible invalid call from 8ac830b7 ( tcpip!TcpPeriodicTimeoutHandler+0x1ce )
 *** Expected target 8ac8352a ( tcpip!TcpCheckSynDropRate+0x0 )


Debug session time: Tue Mar  1 13:36:33.493 2011 (GMT-5)
System Uptime: 0 days 1:36:35.475
Loading Kernel Symbols
...............................................................
................................................................
...........................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {d, 0, 0, 0}

*** WARNING: Unable to verify timestamp for AVGIDSFilter.Sys
*** ERROR: Module load completed but symbols could not be loaded for AVGIDSFilter.Sys
Probably caused by : AVGIDSFilter.Sys ( AVGIDSFilter+440a )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000d, EXCEPTION_GP_FAULT
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_d

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  avgchsvx.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 82c899dc to 82c51d0b

STACK_TEXT:  
a7faf7dc 82c899dc badb0d00 00000000 00000001 nt!KiSystemFatalException+0xf
a7faf884 8a832c26 8591d680 a7faf8c8 00000000 nt!KiUnlinkWaitBlocks+0x4a
a7faf89c 8a8c7df5 85e74550 8591d680 00000000 Ntfs!NtfsExtendedCompleteRequestInternal+0x107
a7faf9a0 82c47593 00000000 8591d680 8591d680 Ntfs!NtfsFsdCreate+0x5c3
a7faf9b8 8320620c 8591d680 00000000 8591d87c nt!IofCallDriver+0x63
a7faf9dc 832198c9 a7faf9fc 865fe308 00000000 fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x2aa
a7fafa28 82c47593 865fe308 86092570 878292d0 fltmgr!FltpCreate+0x2db
a7fafa40 90e2440a 85efd240 878292d0 852e1320 nt!IofCallDriver+0x63
WARNING: Stack unwind information not available. Following frames may be wrong.
a7fafa70 82c47593 878292d0 8591d680 85efd29c AVGIDSFilter+0x440a
a7fafa88 82e572a9 8e9a8619 a7fafc30 00000000 nt!IofCallDriver+0x63
a7fafb60 82e36ac5 85fdae20 851ea780 86d856a8 nt!IopParseDevice+0xed7
a7fafbdc 82e46ed6 00000000 a7fafc30 00000040 nt!ObpLookupObjectName+0x4fa
a7fafc38 82e3d9b4 0225f558 851ea780 86bdf001 nt!ObOpenObjectByName+0x165
a7fafcb4 82e61218 0225f538 80100000 0225f558 nt!IopCreateFile+0x673
a7fafd00 82c4e1ea 0225f538 80100000 0225f558 nt!NtCreateFile+0x34
a7fafd00 77b370b4 0225f538 80100000 0225f558 nt!KiFastCallEntry+0x12a
ffffffff 00000000 00000000 00000000 00000000 0x77b370b4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
AVGIDSFilter+440a
90e2440a ??              ???

SYMBOL_STACK_INDEX:  8

SYMBOL_NAME:  AVGIDSFilter+440a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AVGIDSFilter

IMAGE_NAME:  AVGIDSFilter.Sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c5896d6

FAILURE_BUCKET_ID:  0x7f_d_AVGIDSFilter+440a

BUCKET_ID:  0x7f_d_AVGIDSFilter+440a

Followup: MachineOwner
---------

1: kd> lmtsmn
start    end        module name
90270000 9029d000   1394ohci 1394ohci.sys Sat Nov 20 05:01:11 2010 (4CE79C67)
8a696000 8a6de000   ACPI     ACPI.sys     Sat Nov 20 03:37:52 2010 (4CE788E0)
8ff21000 8ff7b000   afd      afd.sys      Sat Nov 20 03:40:00 2010 (4CE78960)
90346000 90358000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
8a609000 8a612000   amdxata  amdxata.sys  Fri Mar 19 12:19:01 2010 (4BA3A3F5)
902f5000 902f6420   ASACPI   ASACPI.sys   Thu Aug 12 22:52:52 2004 (411C2D04)
9f974000 9f97d000   asyncmac asyncmac.sys Mon Jul 13 19:54:46 2009 (4A5BC946)
8a600000 8a609000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
833c5000 833e8000   ataport  ataport.SYS  Sat Nov 20 03:38:00 2010 (4CE788E8)
9f862000 9f88a000   AVGIDSDriver AVGIDSDriver.Sys Tue Aug 03 18:24:21 2010 (4C589715)
8abd7000 8abe0000   AVGIDSEH AVGIDSEH.Sys Mon Sep 13 18:46:35 2010 (4C8EA9CB)
90e20000 90e2a000   AVGIDSFilter AVGIDSFilter.Sys Tue Aug 03 18:23:18 2010 (4C5896D6)
9bf5c000 9bf65000   AVGIDSShim AVGIDSShim.Sys Tue Aug 03 18:25:56 2010 (4C589774)
8fafe000 8fb39d00   avgldx86 avgldx86.sys Tue Dec 07 21:00:20 2010 (4CFEE6B4)
8a800000 8a80c000   avgmfx86 avgmfx86.sys Mon Sep 06 20:48:01 2010 (4C858BC1)
8ac00000 8ac04b80   avgrkx86 avgrkx86.sys Mon Sep 06 20:48:16 2010 (4C858BD0)
8fea7000 8feee980   avgtdix  avgtdix.sys  Fri Nov 12 06:05:58 2010 (4CDD1F96)
925e9000 925ec000   BdaSup   BdaSup.SYS   Mon Jul 13 19:51:23 2009 (4A5BC87B)
8a80c000 8a813000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
8faf0000 8fafe000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
832d0000 832d8000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
9beb1000 9beca000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
98720000 9873e000   cdd      cdd.dll      unavailable (00000000)
8aa1a000 8aa39000   cdrom    cdrom.sys    Sat Nov 20 03:38:09 2010 (4CE788F1)
8331a000 833c5000   CI       CI.dll       Sat Nov 20 07:05:17 2010 (4CE7B97D)
9020f000 9021d000   circlass circlass.sys Mon Jul 13 19:51:17 2009 (4A5BC875)
8abb2000 8abd7000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
832d8000 8331a000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
8a98a000 8a9e7000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
90316000 90323000   CompositeBus CompositeBus.sys Sat Nov 20 04:50:21 2010 (4CE799DD)
9032a000 9032bb80   ComproHID ComproHID.sys Sun Sep 30 21:56:13 2007 (470053BD)
90ca6000 90ddb480   CPhilMAS CPhilMAS.sys Thu Nov 20 12:35:19 2008 (49259FD7)
90f17000 90f24000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
8fa74000 8fad8000   csc      csc.sys      Sat Nov 20 03:44:32 2010 (4CE78A70)
8fad8000 8faf0000   dfsc     dfsc.sys     Sat Nov 20 03:42:32 2010 (4CE789F8)
8fa68000 8fa74000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
8aba1000 8abb2000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
8fbb4000 8fbcd000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
90f2f000 90f38000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
90f24000 90f2f000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
90f38000 90f49000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
90f49000 90f53000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
92494000 9254b000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 04:08:14 2010 (4CE78FFE)
9254b000 92584000   dxgmms1  dxgmms1.sys  Wed Feb 02 22:45:05 2011 (4D4A24C1)
9f8db000 9f905000   fastfat  fastfat.SYS  Mon Jul 13 19:14:01 2009 (4A5BBFB9)
902ea000 902f5000   fdc      fdc.sys      Mon Jul 13 19:45:45 2009 (4A5BC729)
833e8000 833f9000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
90e73000 90e7d000   flpydisk flpydisk.sys Mon Jul 13 19:45:45 2009 (4A5BC729)
83200000 83234000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
8a9f5000 8a9fe000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
8ab6f000 8aba1000   fvevol   fvevol.sys   Sat Nov 20 03:40:22 2010 (4CE78976)
8ad50000 8ad81000   fwpkclnt fwpkclnt.sys Sat Nov 20 03:39:08 2010 (4CE7892C)
83022000 83059000   hal      halmacpi.dll Sat Nov 20 03:37:38 2010 (4CE788D2)
90c87000 90ca6000   HDAudBus HDAudBus.sys Sat Nov 20 04:59:28 2010 (4CE79C00)
90e9a000 90eea000   HdAudio  HdAudio.sys  Sat Nov 20 05:00:19 2010 (4CE79C33)
9032c000 9033f000   HIDCLASS HIDCLASS.SYS Sat Nov 20 04:59:37 2010 (4CE79C09)
9033f000 90345480   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:50:59 2009 (4A5BC863)
90f01000 90f0c000   hidusb   hidusb.sys   Sat Nov 20 04:59:38 2010 (4CE79C0A)
9be2c000 9beb1000   HTTP     HTTP.sys     Sat Nov 20 03:40:17 2010 (4CE78971)
8ab67000 8ab6f000   hwpolicy hwpolicy.sys Sat Nov 20 03:37:35 2010 (4CE788CF)
8a790000 8a797000   intelide intelide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17)
90c75000 90c87000   intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07)
903ed000 903fa000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
90e7d000 90e89000   kbdhid   kbdhid.sys   Sat Nov 20 04:50:10 2010 (4CE799D2)
80bc1000 80bc9000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
90c23000 90c57000   ks       ks.sys       Sat Nov 20 04:50:17 2010 (4CE799D9)
8a977000 8a98a000   ksecdd   ksecdd.sys   Sat Nov 20 03:38:54 2010 (4CE7891E)
8ab32000 8ab57000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:34:00 2009 (4A5BC468)
90f93000 90fa3000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
90f5e000 90f79000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
9f905000 9f909a00   LVPr2Mon LVPr2Mon.sys Thu Apr 30 18:42:22 2009 (49FA294E)
8323a000 832bf000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 07:00:54 2010 (4CE7B876)
90f53000 90f5e000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
90200000 9020d000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
90f0c000 90f17000   mouhid   mouhid.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
8a7ac000 8a7c2000   mountmgr mountmgr.sys Sat Nov 20 03:38:09 2010 (4CE788F1)
9beca000 9bedc000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
9029d000 902e0000   MRVW13B  MRVW13B.sys  Tue Oct 16 05:14:22 2007 (471480EE)
9bedc000 9beff000   mrxsmb   mrxsmb.sys   Sat Nov 20 03:42:40 2010 (4CE78A00)
9beff000 9bf3a000   mrxsmb10 mrxsmb10.sys Sat Nov 20 03:44:15 2010 (4CE78A5F)
9bf3a000 9bf55000   mrxsmb20 mrxsmb20.sys Sat Nov 20 03:42:47 2010 (4CE78A07)
8fe6b000 8fe76000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
8a6e7000 8a6ef000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
9f97f000 9f980700   MSPCLOCK MSPCLOCK.sys Mon Jul 13 19:45:08 2009 (4A5BC704)
9f97d000 9f97e580   MSPQM    MSPQM.sys    Mon Jul 13 19:45:07 2009 (4A5BC703)
8a94c000 8a977000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
8fa5e000 8fa68000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
8ab57000 8ab67000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
8aa3d000 8aaf4000   ndis     ndis.sys     Sat Nov 20 03:39:19 2010 (4CE78937)
90370000 9037b000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
90fe9000 90ff9000   ndisuio  ndisuio.sys  Sat Nov 20 05:06:36 2010 (4CE79DAC)
9037b000 9039d000   ndiswan  ndiswan.sys  Sat Nov 20 05:07:48 2010 (4CE79DF4)
90e89000 90e9a000   NDProxy  NDProxy.SYS  Sat Nov 20 05:07:39 2010 (4CE79DEB)
8ffa1000 8ffaf000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
8feef000 8ff21000   netbt    netbt.sys    Sat Nov 20 03:39:22 2010 (4CE7893A)
8aaf4000 8ab32000   NETIO    NETIO.SYS    Sat Nov 20 03:40:03 2010 (4CE78963)
8fe76000 8fe84000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
8fa54000 8fa5e000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
82c10000 83022000   nt       ntkrpamp.exe Sat Nov 20 03:42:49 2010 (4CE78A09)
8a81d000 8a94c000   Ntfs     Ntfs.sys     Sat Nov 20 03:39:08 2010 (4CE7892C)
8abf8000 8abff000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
92492000 92493040   nvBridge nvBridge.kmd Fri Jul 09 17:10:11 2010 (4C379033)
91a14000 92491dc0   nvlddmkm nvlddmkm.sys Fri Jul 09 17:15:14 2010 (4C379162)
90fa3000 90fe9000   nwifi    nwifi.sys    Mon Jul 13 19:51:59 2009 (4A5BC89F)
8ff82000 8ffa1000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
902f7000 9030f000   parport  parport.sys  Mon Jul 13 19:45:34 2009 (4A5BC71E)
8a724000 8a735000   partmgr  partmgr.sys  Sat Nov 20 03:38:14 2010 (4CE788F6)
9bf55000 9bf5c000   parvdm   parvdm.sys   Mon Jul 13 19:45:29 2009 (4A5BC719)
8a6ef000 8a719000   pci      pci.sys      Sat Nov 20 03:37:57 2010 (4CE788E5)
8a7a5000 8a7ac000   pciide   pciide.sys   Mon Jul 13 19:11:19 2009 (4A5BBF17)
8a797000 8a7a5000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
8a9e7000 8a9f5000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
9bf65000 9bffc000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
8fb85000 8fbb4000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
832bf000 832d0000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
90358000 90370000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
9039d000 903b5000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
903b5000 903cc000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
903cc000 903e3000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
8fa13000 8fa54000   rdbss    rdbss.sys    Sat Nov 20 03:42:44 2010 (4CE78A04)
903e3000 903ed000   rdpbus   rdpbus.sys   Mon Jul 13 20:02:40 2009 (4A5BCB20)
8fe53000 8fe5b000   RDPCDD   RDPCDD.sys   Sat Nov 20 05:22:19 2010 (4CE7A15B)
8fe5b000 8fe63000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
8fe63000 8fe6b000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
8add1000 8adfe000   rdyboost rdyboost.sys Sat Nov 20 04:00:07 2010 (4CE78E17)
90e00000 90e13000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
9022b000 90270000   Rt86win7 Rt86win7.sys Wed Jun 23 05:10:23 2010 (4C21CF7F)
8ffed000 8fff4760   SCDEmu   SCDEmu.SYS   Mon Aug 06 20:15:06 2007 (46B7B98A)
9be00000 9be0a000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
902e0000 902ea000   serenum  serenum.sys  Mon Jul 13 19:45:27 2009 (4A5BC717)
8ffaf000 8ffc9000   serial   serial.sys   Mon Jul 13 19:45:33 2009 (4A5BC71D)
8adc9000 8add1000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
9f88a000 9f8db000   srv      srv.sys      Sat Nov 20 03:45:29 2010 (4CE78AA9)
9f813000 9f862000   srv2     srv2.sys     Sat Nov 20 03:44:35 2010 (4CE78A73)
9be0a000 9be2b000   srvnet   srvnet.sys   Sat Nov 20 03:44:27 2010 (4CE78A6B)
9020d000 9020e380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
8ac06000 8ad50000   tcpip    tcpip.sys    Sat Nov 20 03:41:36 2010 (4CE789C0)
90e13000 90e20000   tcpipreg tcpipreg.sys Sat Nov 20 05:07:13 2010 (4CE79DD1)
8fe9b000 8fea7000   TDI      TDI.SYS      Sat Nov 20 03:39:18 2010 (4CE78936)
8fe84000 8fe9b000   tdx      tdx.sys      Sat Nov 20 03:39:17 2010 (4CE78935)
8ffdc000 8ffed000   termdd   termdd.sys   Sat Nov 20 05:21:10 2010 (4CE7A116)
8fb5b000 8fb85000   TotRec7  TotRec7.sys  Tue Oct 20 07:10:02 2009 (4ADD9A8A)
90c57000 90c75000   TotRec8  TotRec8.sys  Tue Oct 20 07:12:41 2009 (4ADD9B29)
986f0000 986f9000   TSDDD    TSDDD.dll    unavailable (00000000)
8fb3a000 8fb5b000   tunnel   tunnel.sys   Sat Nov 20 05:06:40 2010 (4CE79DB0)
9030f000 90315b00   ULCDRHlp ULCDRHlp.sys Wed Dec 22 15:47:09 2004 (41C9DD4D)
9021d000 9022b000   umbus    umbus.sys    Sat Nov 20 05:00:23 2010 (4CE79C37)
90eea000 90f01000   usbccgp  usbccgp.sys  Sat Nov 20 05:00:08 2010 (4CE79C28)
925ec000 925ed700   USBD     USBD.SYS     Mon Jul 13 19:51:05 2009 (4A5BC869)
925da000 925e9000   usbehci  usbehci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
90e2f000 90e73000   usbhub   usbhub.sys   Sat Nov 20 05:00:34 2010 (4CE79C42)
9258f000 925da000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
92584000 9258f000   usbuhci  usbuhci.sys  Mon Jul 13 19:51:10 2009 (4A5BC86E)
8a719000 8a724000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
8fe19000 8fe25000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
8fe25000 8fe46000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
8a7c2000 8a7eb180   vmbus    vmbus.sys    Sat Nov 20 04:14:58 2010 (4CE79192)
8ad81000 8ad89380   vmstorfl vmstorfl.sys Sat Nov 20 04:14:37 2010 (4CE7917D)
90323000 9032a000   vncmirror vncmirror.sys Fri Mar 14 13:42:46 2008 (47DAB916)
8a735000 8a745000   volmgr   volmgr.sys   Sat Nov 20 03:38:06 2010 (4CE788EE)
8a745000 8a790000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
8ad8a000 8adc9000   volsnap  volsnap.sys  Sat Nov 20 03:38:13 2010 (4CE788F5)
8ffc9000 8ffdc000   wanarp   wanarp.sys   Sat Nov 20 05:07:45 2010 (4CE79DF1)
8fe46000 8fe53000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
8a617000 8a688000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
8a688000 8a696000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8ff7b000 8ff82000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
98490000 986dd000   win32k   win32k.sys   unavailable (00000000)
8a7ec000 8a7fe000   winhv    winhv.sys    Sat Nov 20 03:38:15 2010 (4CE788F7)
8a6de000 8a6e7000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
90f79000 90f93000   WudfPf   WudfPf.sys   Sat Nov 20 04:58:55 2010 (4CE79BDF)

Unloaded modules:
9f90a000 9f974000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8abe0000 8abed000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8abed000 8abf8000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8aa00000 8aa09000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8aa09000 8aa1a000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

[/FONT]

Swap C · Mar 2, 2011

Hi Carl, thanks for the warm welcome and the really speedy response! I've followed your suggestions, not yet had time to leave the system running to test stability. One thing I did notice was that after removing AVG using the links you posted, there still looked like there were bits of AVG on my system eg icons on desktop/startmenu/program files (the "uninstall" option didn't seem to work after running the links) and there also appeared to be a couple of registry entries in root. I deleted the remaining bits from program files & desktop/startmenu, was wondering should I delete the registry entries too? Thanks again for your help, will hopefully get chance tonight to see if I'm having any further BSOD tonight.

CarlTR6 · Mar 2, 2011

You are welcome for the help. I am not a very big advocate of registry cleaning at all. However, the one exception to this is left over keys from uninstalled hardware and software. If you are absolutely certain those keys you mentioned are associated with AVG, it is safe to delete them. Ccleaner (free) is a really good cleaning program and the registry cleaner portion is one of the safest. You can use it to find the AVG keys. Ccleaner will make a registry backup before it deletes any keys, the safe thing to do. Never blindly follow a registry cleaner and delete keys just because the registry cleaner lists them. If you do not know what the key is for, leave it. Extra keys in the Win 7 registry will not bog Win 7 down or slow it in millisecond.

Swap C · Mar 2, 2011

Right, had the system running for a few hours and it definitely seemed more stable, but it did crash while I was out of the room. I've attached the files again, any further suggestions?

Swap C · Mar 5, 2011

Hi, anyone had chance to look at this? I've had another crash and wanted to try to figure out what is causing this, so frustrating when you get BSOD!

Swap C · Mar 5, 2011

More log files - anyone?

yowanvista · Mar 5, 2011

Swap C said:
More log files - anyone?

Latest dumps blame CPhilMAS.sys [FONT=&quot]- Compro Technology -PCTV. Compro Technology, Inc..

Either update the software or remove it

Remove [/FONT]Total Recorder as one of its drivers, TotRec8.sys was invloved in the crash

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************



BugCheck A, {9f6511a3, 2, 1, 82cce3c4}

*** WARNING: Unable to verify timestamp for CPhilMAS.sys
*** ERROR: Module load completed but symbols could not be loaded for CPhilMAS.sys
*** WARNING: Unable to verify timestamp for TotRec8.sys
*** ERROR: Module load completed but symbols could not be loaded for TotRec8.sys
Probably caused by : hardware ( CPhilMAS+57c82 )

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 9f6511a3, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 82cce3c4, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from 82dbb718
Unable to read MiSystemVaType memory at 82d9b1a0
 9f6511a3 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!KiCommitThreadWait+ac
82cce3c4 008db3e83100    add     byte ptr [ebp+31E8B3h],cl

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  ComproRemote.e

TRAP_FRAME:  9f33285c -- (.trap 0xffffffff9f33285c)
ErrCode = 00000002
eax=00000000 ebx=807c5120 ecx=87a9d064 edx=87a9d064 esi=00000000 edi=87a9d031
eip=82cce3c4 esp=9f3328d0 ebp=9f3328f0 iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
nt!KiCommitThreadWait+0xac:
82cce3c4 008db3e83100    add     byte ptr [ebp+31E8B3h],cl  ss:0010:9f6511a3=??
Resetting default scope

MISALIGNED_IP: 
nt!KiCommitThreadWait+ac
82cce3c4 008db3e83100    add     byte ptr [ebp+31E8B3h],cl

LAST_CONTROL_TRANSFER:  from 82cce3c4 to 82c925cb

STACK_TEXT:  
9f33285c 82cce3c4 badb0d00 87a9d064 82d15aa2 nt!KiTrap0E+0x2cf
9f3328f0 82cc80cf 87a9d030 87a9d0f0 00000063 nt!KiCommitThreadWait+0xac
9f33296c 91c7bc82 869e03f8 00000000 00000000 nt!KeWaitForSingleObject+0x393
WARNING: Stack unwind information not available. Following frames may be wrong.
9f332998 91c7b09c 869e0410 9f3329e0 00000000 CPhilMAS+0x57c82
9f3329d0 91c47ba4 00000000 00000085 00007530 CPhilMAS+0x5709c
9f3329fc 91c4e014 0334ff1b 00000000 0334ff18 CPhilMAS+0x23ba4
9f332a58 905ca121 0334ff1b 0c83de20 8568c6e8 CPhilMAS+0x2a014
9f332aa8 905c9a85 853097e8 00000008 8f1e83f8 ks!KspPropertyHandler+0x668
9f332adc 905cac43 853097e8 8f1e83d0 879dacd0 ks!KspHandleAutomationIoControl+0x229
9f332b04 905c948f 866d44d0 853097e8 9f332b2c ks!CKsFilter::DispatchDeviceIoControl+0x51
9f332b14 905b90ba 866d44d0 853097e8 905b9074 ks!KsDispatchIrp+0xb0
9f332b2c 91c25853 866d44d0 853097e8 00000000 ks!CKsDevice::PassThroughIrp+0x46
9f332b44 91c24513 866d44d0 853097e8 853098a0 CPhilMAS+0x1853
9f332b60 82c88593 866d44d0 853097e8 00000000 CPhilMAS+0x513
9f332b78 90407dfd 9040f1b0 866e9c40 866e0ee8 nt!IofCallDriver+0x63
9f332ba8 90408030 00000000 866e9c40 9f332bdc TotRec8+0x7dfd
9f332bfc 82c88593 866e0ee8 853097e8 853097e8 TotRec8+0x8030
9f332c14 82e7c99f 87a9ef80 853097e8 853098a0 nt!IofCallDriver+0x63
9f332c34 82e7fb71 866e0ee8 87a9ef80 00000000 nt!IopSynchronousServiceTail+0x1f8
9f332cd0 82ec63f4 866e0ee8 853097e8 00000000 nt!IopXxxControlFile+0x6aa
9f332d04 82c8f1ea 00000198 000001ac 00000000 nt!NtDeviceIoControlFile+0x2a
9f332d04 77b570b4 00000198 000001ac 00000000 nt!KiFastCallEntry+0x12a
0334fe58 00000000 00000000 00000000 00000000 0x77b570b4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
CPhilMAS+57c82
91c7bc82 ??              ???

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  CPhilMAS+57c82

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  IP_MISALIGNED

BUCKET_ID:  IP_MISALIGNED


Followup: MachineOwner
---------

Swap C · Mar 9, 2011

Hi, still getting BSOD, I think its still a problem with the TV card. I did re-install the latest drivers, but not sure they have worked properly, as the driver date in device manager seems to be 2010, whereas the date on the Compro website is 2011. What is the best way to re-install? Should I physically remove the card, delete the registry entry, then replace the card and then re-install the drivers??

Help appreciated!

Swap C · Mar 14, 2011

Right, having taken out my tv card and uninstalling the driver through device manager, I was still experiencing BSOD. I was struggling to remove the registry key as suggested in perfmonreport in regedit, but managed to find a way around this by showing hidden files in device manager and then deleting the non plug & play device which corresponded to the registry key mentioned in perfmonreport. Interestingly, an AVG entry was also shown here, even though I'd uninstalled/removed files/made registry deletions previously, so I uninstalled this also. System seems to be more stable now and I've not experienced BSOD since these final changes.

Hope this helps anyone who is having similar problems, I'll keep you updated if I see BSOD again!

Swap C · Mar 14, 2011

OK, I'm still getting BSOD

Can someone please look at my logs and suggest anything? Also, which files in these logs do you look at to figure out what's gone wrong?

Swap C · Mar 16, 2011

Can any please help?

BSOD Win 7 32-bit SP1

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