BSOD with BCCode-7a, Pls help

[avatar2012]

Hi there,

My system is Windows 7 Professional
- x86 (32-bit)
- the original installed OS on the system.
- a Dell OEM pre-installed on system

- Only 1.5 years of system (hardware)?
- 1.5 years of OS installation (The original installation)

This is the first time it suddenly crashes. Please check the dumped info.

Thanks a lot!

 

[avatar2012]

Any updates

 

[FredeGail]

Hello avatar2012 and welcome to Sevenforums.

BSOD Analyse

Suspecting memory corruption. Though a driver could be causing the memory to be borked, but we're usually suggesting a memory test before moving forward. Do a scan with Memtest86+. Memtest is a scanner that'll check your sticks for errors.

   Warning

:info: Note that the below instructions may break your WARRANTY rules. If you're unsure check manuals, separated warranty papers, stickers on computer for secure permission.

To ensure that we'll know if it's the slots on the motherboard that's broken, or the sticks itself - we have a little procedure we'll recommend. Remove 1 stick, scan the other with Memtest in the current slot. After 7 passes, move the stick to another slot and scan, and so on and so forth until you've scanned all the sticks, and all the slots, one by one.

Memtest86+ - Advanced Memory Diagnostic Tool

3rd party drivers (update these)

PBADRV.sys Mon Jan 7 19:52:14 2008 (478274DE)
mfehidk.sys Wed Aug 5 17:48:02 2009 (4A79A9B2)
mfetdik.sys Wed Aug 5 17:48:47 2009 (4A79A9DF)
mfeavfk.sys Wed Aug 5 17:49:44 2009 (4A79AA18)

www.carrona.org/dvrref.php#PBADRV.sys
www.carrona.org/dvrref.php#mfehidk.sys
www.carrona.org/dvrref.php#mfetdik.sys
www.carrona.org/dvrref.php#mfeavfk.sys

McAfee is usually a Windows 7 BSODs causer.

   Warning

Make sure your McAfee is up-to-date, it's common that parts of the software, is not working as it should with Windows. McAfee is releasing updates and fixes to their software, therefore- it's important to let it install updates automatically.

• If you're a free user of McAfee, we'd recommend the known and stable anti-virus software, MSSE - Microsoft's solution to security. Remember to use the McAfee's Uninstaller Utility if you desire to uninstall it.

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=CS41013

Best Regards,
Frederik.