BSOD x0000001E on resume from S3 Standby/Sleep

[Lister Of Smeg]

I'm getting BSOD x0000001E crashes whenever I resume from S3 standby. I have never successfully completed a sleep/standby cycle on this PC since I built it and I need my PC to sleep in order to get work done as time permits.

 

[Dsprague]

It looks like your BSOD is being cause by your Marvell sata controller driver:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

[COLOR=Red]*** WARNING: Unable to verify timestamp for mvs91xx.sys
*** ERROR: Module load completed but symbols could not be loaded for mvs91xx.sys
Probably caused by : mvs91xx.sys [/COLOR]( mvs91xx+3b890 )

Followup: MachineOwner
---------

Driver Reference Table - mvs91xx.sys

Looking at the time stamp on the driver it may be out of date, it is best to check too see if there is an update:

kd> lmvm mvs91xx
start             end                 module name
fffff880`014e8000 fffff880`0157a000   mvs91xx  T (no symbols)           
    Loaded symbol image file: mvs91xx.sys
    Image path: \SystemRoot\system32\DRIVERS\mvs91xx.sys
    Image name: mvs91xx.sys
    Timestamp:        [COLOR=Red]Tue Oct 09 04:50:58 2012[/COLOR] (5073E572)
    CheckSum:         00050AB0
    ImageSize:        00092000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

you can check here for updates: Marvell - Support

 

[Lister Of Smeg]

Thank you for your help.

I have just noticed after reading your post, that for some reason, the driver installed is for a 91xx controller, whereas I believe that what I have on my mobo is a 9230 controller. I got the drivers from stationdrivers and I have two sets which are both meant to be the same version(????) but one version is 42MB and the other only 1.2MB. There is a tray utility which keeps crashing so it looks like I might of installed the the larger driver and it might of been for the 91xx series instead of the one for the 92xx series.

The Marvell site doesn't have a driver for the 92xx controller which is meant to have a model number of 88SE92xx, 88SE9230 in the case of my mobo. The Marvell site only list network drivers. I will uninstall the one that is installed and try the other one from station drivers.

Thanks again for your help, it's much appreciated. I have been leaving my PC for very long periods which is not something that I want.

 

[Lister Of Smeg]

For the first time since I re-built this system 15 days back, my PC has gone into and successfully resumed from S3 standby/sleep.

There are however some issues with the Marvell controller. Only 91xx drivers seem to install successfully or at least it generates a folder name to install to in Program Files (x86) named mv91xx and the drivers filenames do look like 91xx drivers.

I have attempted to update the firmware and it did appear to update but only in DOS, after a reboot it shows an firmware update message and then very briefly, so fast it is difficult to read, which looks like it says update successful. It does show the correct controller, 9230 but after erasing and updating the firmware and rebooting where it says that it is updating the firmware and a further reboot and then it's back to how it was.

After entering the Marvell Bios on the post screen it still shows the old firmware version.

I have repeated this several times and nothing is changing. The problems with the drivers were there after removing the old driver and before I tried a firmware update. There are no Raid drives on my system, the drives are all AHCI SATA so maybe that is the reason. [Edit] In fact there are, the Intel SATA controller is in Raid mode for the caching function provided by the on board Liteon mSATA SSD drive.

 

[Britton30]

Only get driver for your motherboard from ASUS support, or any other drivers, always go to the manufacturer's site. 3rd party driver sites, aside from offering drivers for non-existent hardware, may install crapware you're not aware of.

Marvell BIOS, what is that? What firmware are you working with? Your SATA controllers should all be in AHCI mode.

Anti virus should be a priority, right up there with having a power supply.

 

[essenbe]

Gary is right, only install drivers from Asus site. They will have the proper Marvell driver for your board. Also, by chance, in bios do you have Internal PLL Overvoltage enabled? If you do, disable it. It serves a purpose with very high overclocks, but also will not allow you to wake up from sleep mode.

 

[Lister Of Smeg]

Only get driver for your motherboard from ASUS support, or any other drivers, always go to the manufacturer's site. 3rd party driver sites, aside from offering drivers for non-existent hardware, may install crapware you're not aware of.

Marvell BIOS, what is that? What firmware are you working with? Your SATA controllers should all be in AHCI mode.

Anti virus should be a priority, right up there with having a power supply.

The problem with only using the manufacturer's site is that they are very quick to drop support for their motherboards and even when they are supporting them, they are very slow with providing drivers when the parts company driver writers are frequently producing updates. Updates which often fix problems. The only site I use for drivers are stationdrivers because they do tend to get stuff much sooner than the motherboard maker provides. Gigabyte, my previous board maker, never released Bioses which were available on stationdrivers, Bioses which provided some nice extra features such as saving Bios profiles to the hard drive.

My Intel SATA controller is in Raid mode for the Caching function provided by the mSATA SSD drive. The Marvell SATA controller can have firmware updates and one of which was meant to fix some slow downs. There was a firmware update provided by Asus for the Intel management engine. I've attempted to flash the firmware but been unable to get it to stay flashed. The Dos command has a readback function which just provides a verification of what Bios, firmware and autoload is on the chip and that indicated that it had been flashed. But when my PC is rebooted, it says it's updating the firmware and not to power off. Afterwards, when the Marvell Bios posts, it shows that the firmware version is back to what it was before I flashed it. Updating after the reboot should not be necessary because chip flashing doesn't work that way so it looks to me that something is interfering with the flashing. I'm certain that the update was done successfully before it was reverted back.

Gary is right, only install drivers from Asus site. They will have the proper Marvell driver for your board. Also, by chance, in bios do you have Internal PLL Overvoltage enabled? If you do, disable it. It serves a purpose with very high overclocks, but also will not allow you to wake up from sleep mode.

No, I don't have PLL Overvoltage enabled. I read that it can cause some problems with S3 standby when I was looking for the cause of the problems that I was experiencing, which included problems with S3 sleep and not being able to stay in it for more than a few seconds. Even Asus mentions that it can sometimes cause S3 standby problems in their overclocking pdf.

 

[essenbe]

Lister Of Smeg, I have never seen that count down with a driver update, but it does happen with a bios update every time. In case you don't know, many times the manufacturer will release a driver update and the motherboard maker will mod the driver to work with that particular board. And, yes I am fully aware that Asus does not release drivers quickly, but they will normally work OK. I know that Asus Modded an IME driver to go with a particular bios update. Several people have had problems with that bios. I flashed the bios back to an earlier one, but still have the modded IME driver. I am having no problems. So, the mod works but the problem is the bios. Others who downloaded the same IME driver from Intel still have problems. That's why I always use Asus drivers even though they may be a step behind. But it is not uncommon for manufacturers to mod drivers for a particular board.

 

[Britton30]

OK, have it your way, there may be a good reason when board makers quit supporting it.

 

[Lister Of Smeg]

Lister Of Smeg, I have never seen that count down with a driver update, but it does happen with a bios update every time. In case you don't know, many times the manufacturer will release a driver update and the motherboard maker will mod the driver to work with that particular board. And, yes I am fully aware that Asus does not release drivers quickly, but they will normally work OK. I know that Asus Modded an IME driver to go with a particular bios update. Several people have had problems with that bios. I flashed the bios back to an earlier one, but still have the modded IME driver. I am having no problems. So, the mod works but the problem is the bios. Others who downloaded the same IME driver from Intel still have problems. That's why I always use Asus drivers even though they may be a step behind. But it is not uncommon for manufacturers to mod drivers for a particular board.

Thank you for your post, I will bear that in mind.

Some searches have revealed that I am not the only one with issues with the Marvell SATA controller. Other people have experienced the same problem problems with device manager and the drivers. At least that is nice to know. I think I will have to contact Asus about it and find out what they have to say.

 

[essenbe]

Lister, what SSD do you have, what port to you have it connected to, and how do you have it set up? You're correct that Marvell and SSDs do not get along well. That is a well known fact. It would be much better for you if you have it connected to an Intel port.

 

[Lister Of Smeg]

I'm one of very few people who doesn't have a SSD. I was using a Core 2 Quad system prior to my re-build and that only had SATA 2 connections on it. I did contemplate getting a PCI-e card to add a couple of SATA 3 connections, however I also wanted USB 3.0 and the X48 chipset only has 2 PCI-e v2 x16 slots, one of which was used by my graphics card and therefore unless I could get a SATA 3 & USB 3.0 card which had an internal USB 3.0 connector I couldn't do what I wanted with my older system. Hence the upgrade. My Asus P8Z77-v Premium mobo does however have a 30GB mSATA drive which performs caching for one of my hard drives. It is only linked via a mSATA 2 connector unfortunately and therefore it does affect the performance and isn't really very upgradeable for use with a bigger and faster SSD. When finances permit I will have to investigate getting a SSD now the prices have dropped.

 

[essenbe]

Lister, do you have an idea of what it is? There are several ways we can go through this to find the problem.
We can go through the hardware testing to see if there is a hardware problem
This is also a good place to start. http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html

As I'm sure you know, there are several issues that seem to affect all Asus boards and in some cases almost all boards. LucidLogix has been an issue for many boards along with Asus. The mini Pcie card has been a particular problem for Asus boards. Mine had to be completely replaced because it burned the bios and several other things up. There is also the rapid start function and the always problematic Marvell issue.

I would like to know your ideas and where you want to start. I have my ideas, but would like to know yours first. Almost any way you go, it is subject to be a long process to run the problem down. I don't mind that at all. That's what I do here. Let me know what you think and which way you want to proceed.

 

[Lister Of Smeg]

Lister, do you have an idea of what it is? There are several ways we can go through this to find the problem.
We can go through the hardware testing to see if there is a hardware problem
This is also a good place to start. http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html

Sorry about the delay in responding. Things are not all complete yet but are basically working even though there are some issues that need resolving.

The device manager, not showing the Marvell device bothers me, even though it seems to work okay for basic hdd access with the two drives connected to it. It seems a bad idea using filenames which indicate an earlier chipset model as far as I'm concerned. Couple that with my attempted firmware flash and you might understand why the driver thing bothers me, even though others seem to have a similar problem and therefore it probably isn't a real issue in reality.

I have contacted Asus a couple of days back and asked them about it so hopefully they can clarify the situation. I do seem to remember there being a similar problem with an nforce 2 system that I built, where the driver didn't show what was expected in device manager when Raid wasn't being used on a Silicon Image??? controller.

As I'm sure you know, there are several issues that seem to affect all Asus boards and in some cases almost all boards. LucidLogix has been an issue for many boards along with Asus.

Oh dear I had hoped to get that working because I enjoy video encoding and it's what I use my system for quite extensively, but so far have run into problems and got no where. I have been reading about screens going black after boot up and driver problems etc etc.

I haven't even managed to get the Intel drivers installed. I set the options in the Bios as specified in the manual, which reminds me that I must look at the latest manual as it might have some updates that are relevant rather than looking at the paper manual. The bios shows the iGPU frequency as undefined for some reason. I attempted to install the Intel graphics drivers, however the install fails saying that my system doesn't meet the minimum requirements to install the software. I must point out that I don't have anything connected to the onboard video connections - hdmi and displayport which could be why the Bios doesn't display an iGPU frequency and could be why the driver install fails. My monitor is connected to my graphics card using a VGA D-Sub connector and therefore I cannot connect it to either of the motherboard display connectors without some form of adapter. A Displayport adapter might be the best option but I haven't been able to find out whether Displayport can output at display frequencies other than 60Hz. 60Hz is unusable on my system without sending my eyes wonky. I would need 85Hz if I was going to use it for anything more than a few minutes. I would like to jettison my graphics card as it doesn't really do anything other than provide a display and assist decoding of video, which the Intel display hardware should be able to do faster, providing faster decode rates which should be of benefit when encoding 1080p video. My nVidia card with a VP4 decoding engine is limited to around 78-80fps for 1080p video which isn't really fast enough for x264 pass 1 with a 4.6GHz CPU. I would rather not purchase a new graphics card with VP5 if I can use the Intel graphics.

The mini Pcie card has been a particular problem for Asus boards. Mine had to be completely replaced because it burned the bios and several other things up. There is also the rapid start function and the always problematic Marvell issue.

I would like to know your ideas and where you want to start. I have my ideas, but would like to know yours first. Almost any way you go, it is subject to be a long process to run the problem down. I don't mind that at all. That's what I do here. Let me know what you think and which way you want to proceed.

I cannot see any benefit to using RapidStart. S3 Standby is fast and uses very little extra power at about 4 watts and has always done everything that I need. Now that works and hybrid standby has been disabled, it is all working fine. My PC is connected to an UPS and therefore everything should be safe from power problems and electricity failure even though rare. The mSATA drive is only 30GB so using up 8GB seems a bit of a waste to me when it could be used for caching.

I would like to get the onboard graphics working if possible because I would like to try Quicksync and see if it provides any benefit when decoding video. Do I need to connect a display in order for the Intel HD4000 to function and for the drivers to successfully install? I have been unable to find out what the maximum displayport refresh rate is, I am pretty sure that hdmi is unable to do what I need, the question is will displayport do what I need?

Finding out why the Intel display drivers won't install would help but I suspect that could be due to having no display connected.

 

[essenbe]

Does the Mpcie show in bios? It has caused people a lot of grief as will a UPS that is going bad. As far as the Intel Graphics, it won't install on mine either. I assume, like you, it is because it is not being used. Bu quicksink, I assume you are talking about the Lucid Logicx. I understand it will help quite a bit with video encoding, but It has caused a lot of people headaches in other areas or just getting it going. I believe it has to be set up in bios. But it combines the on board and your discrete graphics to work. BTW, Sata 2 won't hurt performance much at all. The OS uses primarially 4kb reads and response time. That won't change much, if at all. I still have a couple of sata 2 SSDs, and there is little difference in the sata 3 ones. Have you gone to device manager and expanded IDE ATA/Atapi devices? You should see Asmedia there. That is the Asus add on ports. I don't think they use Marvell any more. They started their own company. At least Asmedia is what is on this Asus Z77 board. While there, make sure you have no yellow triangles or grey exclamation marks on anything.

 

[essenbe]

Lister, I am looking at your board now, and you do have Marvell sata ports. I thought all the Asus Z77 boards used Asmedia. Sorry about that.

According to Asus, your Marvell ports should be running Marvell SATA 6G Driver V1.2.0.1020 dated 7-18-2012.

 

[Lister Of Smeg]

Does the Mpcie show in bios? It has caused people a lot of grief as will a UPS that is going bad. As far as the Intel Graphics, it won't install on mine either. I assume, like you, it is because it is not being used. Bu quicksink, I assume you are talking about the Lucid Logicx. I understand it will help quite a bit with video encoding, but It has caused a lot of people headaches in other areas or just getting it going. I believe it has to be set up in bios. But it combines the on board and your discrete graphics to work. BTW, Sata 2 won't hurt performance much at all. The OS uses primarially 4kb reads and response time. That won't change much, if at all. I still have a couple of sata 2 SSDs, and there is little difference in the sata 3 ones. Have you gone to device manager and expanded IDE ATA/Atapi devices? You should see Asmedia there. That is the Asus add on ports. I don't think they use Marvell any more. They started their own company. At least Asmedia is what is on this Asus Z77 board. While there, make sure you have no yellow triangles or grey exclamation marks on anything.

I've now managed to get the Intel graphics drivers and Lucid Logix software installed However I haven't managed to use Quick Sync. For some reason the required files such as IntelQuickSyncDecoder.dll are missing and therefore no codecs that can use Quick Sync such as ffdshow and LAV decoder will function. I have not yet managed to work out why they are unavailable and why they have not installed with the Intel graphics drivers.

My Bios now shows the iGPU frequency as 350MHz and allows adjustments to the voltage, frequency and LLC etc. Therefore I'm happier about that as I don't like things withheld and made unavailable, it's like I'm missing out on something. The Intel QuickSync would be of benefit as I found out the other day when encoding 1080p down to lower resolutions where the encoding speed is now higher than my VP4 GT240 can decode which means it's slowing things down by a fair bit.

There is an option in my Bios in the GPU section of Advanced which is called something like render Standby enabled/disabled. That has always been enabled. I disabled it and rebooted and when I went back into the Bios, low and behold, the iGPU frequency had become available and all the missing options were showing. That allowed me to install the Intel drivers and then Lucid Logix. BTW, the Render standby Bios option has been re-enabled and everything is still working fine. It seems like an obscure Asus Bios bug to me which is foiling the install for many people. I don't have any display connected to the motheboard display connections and never have!

I would like to get Quicksync up and running, it doesn't seem far away now, so hopefully it won't be too big a problem to solve.

Lister, I am looking at your board now, and you do have Marvell sata ports. I thought all the Asus Z77 boards used Asmedia. Sorry about that.

According to Asus, your Marvell ports should be running Marvell SATA 6G Driver V1.2.0.1020 dated 7-18-2012.

I noticed an option in my Bios in the connections section where the HD/AC97 Lan, USB3.0 can be enabled/disabled. It is called something like Firmware Check & update. That was disabled so I enabled it thinking that it might of been preventing the firmware update which I had tried on many times. The firmware update goes ahead but after rebooting, the firmware is still the same. I had thought that enabling the check/update option would allow the update, however after trying to update again, it made no difference, still back to how it was.

I believe that might be the driver that is installed, however without a controller showing in device manager it is difficult to say for certain. Hidden devices shows Marvell 91xx Config Device Driver which looks like the name of the filenames in that driver package so that could be about the only thing to indicate the driver and that is v1.2.0.1020. That or Marvel Unify Config device which shows. However nothing for Marvell under any of the Storage controllers or IDE/ATA controllers.

If you have any ideas about QuickSync then I would like to hear them. I really would like that to work as it would mean not having to purchase a new graphics card with a VP5 engine decoder such as the nVidia 6 series. Decoding is all that it would be used for so it seems a waste of power when it wouldn't be used for anything else but decoding assistance.

 

[essenbe]

I know very little about Lucid Logix or quicksync. I have searched for it, but much of the info is either negative or conflicting. I also know nothing about video encoding, but maybe you will understand the link I'm going to give you. I'll keep looking. One articke says you have to have 2 monitors or 1 monitor with connections from both the discrete graphics card and the on board graphics. Enable multi monitors in bios and Windows will download updates to enable it. The link is older, before the Z77 platform, but gives you some ideas and some other links to follow. From the ROG forums.
View attachment 263234

Also this link for the Z68 boards on someone who managed to enable it and gives a couple of options. Let me know if any of this helps.
Help with Lucid Virtu !
http://forums.overclockers.co.uk/showthread.php?t=18304846
http://www.youtube.com/watch?v=yvf05jVbPiU