BSOD zip file as requested

[tonyvella]

In a thread about drivers it was suggested I follow instructions on posting here and upload a resulting zip file. I followed the instructions to the best of my knowledge and here is the file.

If I remember correctly, at the time of the last two crashes I had the following programs running: Thunderbird, 2 tabs of Chrome, Windows Explorer, and my virus program (AVG Pro) in the background.

I don't really understand this stuff - I know that didn't lose any information in either crash. Any how, here's the file.

Thanks in advance for all assistance.

 

[Boozad]

Not the BSODs I was expecting unfortunately, you're receiving 0x124s which indicate a hardware failure. Just like most 0x124s they're giving no information as to what the problem actually is. We normally recommend a series of stress and diagnostic tests here but I'm not too keen on stressing your CPU or GPU as heat in a laptop could be lethal.

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80076421d8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b6000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000010015, Low order 32-bits of the MCi_STATUS value.

We'll start of with the least invasive tests, follow the two outlined below and report back with the results.

:ar: Download and run MemTest86+ to test your RAM. http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

   Note

Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.

:ar: Run SeaTools to check the integrity of your HDD. http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html

:ar: Run chkdsk. http://www.sevenforums.com/tutorials/433-disk-check.html