BSOD

[tonerpr]

Hello, I recently changed my OS to Windows 7 because i was having the famous blue screen with my Windows Vista. I erased everything and reloaded my computer with Windows 7 because a close friend of mine who is a tech told me this would resolve my problem but apparently it hasn't. I know a little about computers but am a quick learner. If any one could help, I will deeply appreciate it.

 

[Capt.Jack Sparrow]

Hello, I recently changed my OS to Windows 7 because i was having the famous blue screen with my Windows Vista. I erased everything and reloaded my computer with Windows 7 because a close friend of mine who is a tech told me this would resolve my problem but apparently it hasn't. I know a little about computers but am a quick learner. If any one could help, I will deeply appreciate it.

Hello Welcome to SF,

Could you post us the Dump file so we can analysis it ?? Follow this thread http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

Hope this helps,
Captain

 

[tonerpr]

how do I copy the minidump folder to send it to you?

 

[tonerpr]

I found the dump file but do not know how to copy so that I may send it to you.

 

[zigzag3143]

how do I copy the minidump folder to send it to you?

drag it to desk top and zip. use these. http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

good luck and let us know if you need help


Ken

 

[tonerpr]

Sorry for delay, had a little trouble with internet provider. I hope this is the correct file, thanks again for all the help.