BSOD's since computer was built

[btc138]

Hi all,

I am completely new to computers, and really wanted to build a gaming PC. I ended up purchasing the parts and had someone help me build it. On the 3rd day of gaming on it, I started to get random BSOD's. They would go away for a week, then come back and happen multiple times per day. The whole thing has been really strange and frustrating.

Everyone I talked to suspected the memory to be the problem, so I RMA'd it, did not fix the problem. I just want to get this fixed because I haven't been able to enjoy my PC since it was built over this. I get to have some fun playing games, but always know it is going to happen again.

I am new to the mini dump files and my question is do I have to download the debugging tools before I am able to post the dump files for you guys to look at?

My System:

Mobo: MSI P67A-GD65 B3
CPU: Intel i7 3.4 ghz
GPU: GTX 570
RAM: 8 GB Gskill Ripjaws
HDD: Western Digital 1TB
Thermaltake Frio Cooler
Asus DRW

 

[btc138]

Not sure if this is how to upload my dump files or not...

 

[panais]

Hi all,

I am completely new to computers, and really wanted to build a gaming PC. I ended up purchasing the parts and had someone help me build it. On the 3rd day of gaming on it, I started to get random BSOD's. They would go away for a week, then come back and happen multiple times per day. The whole thing has been really strange and frustrating.

Everyone I talked to suspected the memory to be the problem, so I RMA'd it, did not fix the problem. I just want to get this fixed because I haven't been able to enjoy my PC since it was built over this. I get to have some fun playing games, but always know it is going to happen again.

I am new to the mini dump files and my question is do I have to download the debugging tools before I am able to post the dump files for you guys to look at?

My System:

Mobo: MSI P67A-GD65 B3
CPU: Intel i7 3.4 ghz
GPU: GTX 570
RAM: 8 GB Gskill Ripjaws
HDD: Western Digital 1TB
Thermaltake Frio Cooler
Asus DRW

Hi.
No is not necessary to download the debugging tools.
Just read those instructions http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[btc138]

Thanks,
I think I was able to upload the files, or did I completely mess that up? Haha.

 

[panais]

Not sure if this is how to upload my dump files or not...

Yes you have done it right

Well all ur minidumps points to Rt64win7.sys
Thats a Realtek NIC driver error.
First download the most updates driver from Realtek
Uninstall the software driver,clean any remaining fragments with CCleaner
Install the new driver.
--------------------------------
Please post back with any results!

 

[btc138]

Will try sir, thanks for your quick reply and will post results

 

[btc138]

So I downloaded the latest drivers from Realtek, then downloaded CCleaner.
After I downloaded CCleaner, I opened it, went to tools and and uninstalled the Realtek driver that was on my computer, is there any further action I need to do with CCleaner to make sure all of the fragments are gone?

Reason asking is because I did this same thing last week but I didn't use CCleaner, I just uninstalled it through the control panel. I still was receiving BSODs after I did this, so I wasn't sure if CCleaner adds another step to make sure all of the old driver is gone.

Thanks

 

[btc138]

So since posting my last post I literally just got two back to back BSODs
Really not sure what could still be wrong...

 

[btc138]

Make that 3, I attached a new list of the dump files including the 3 recent ones...

 

[panais]

Make that 3, I attached a new list of the dump files including the 3 recent ones...

You still get the same Rt64win7.sys error.
Ok this time uninstall and update ALL ur realtek software/drivers,NIC,audio...everything! Restart,start ccleaner,press the registry tab,scan for issues,fix selected issues,restart,install the new drivers,restart.
Wait for results,and post back

 

[btc138]

So this morning I uninstalled the NIC again and fixed the selected issues with CCleaner and fixed them. NIC is the only Realtek software on my computer as of now, I do not have any audio drivers or anything else installed.

After reinstalling the new NIC I received another BlueScreen... I will see if I receive any more today. It still seems like something isn't right.

 

[btc138]

Yeah I just received another one upon reboot, this could possibly be the most frustrating thing ever, haha.

 

[panais]

Yeah I just received another one upon reboot, this could possibly be the most frustrating thing ever, haha.

Lets try this...
Uninstall the NIC driver,clean and this time dont install the driver,wait for results.

 

[btc138]

Yes, I tried this before and windows does automatically install it, although it is an older driver than what the one on their website is. I was having problems running the older driver as well.

 

[panais]

Yes, I tried this before and windows does automatically install it, although it is an older driver than what the one on their website is. I was having problems running the older driver as well.

Uninstall the NIC driver,clean and this time dont install the driver,wait for results.
Btw ur NIC is onboard or an extra card?

 

[btc138]

Yes, I tried this before and windows does automatically install it, although it is an older driver than what the one on their website is. I was having problems running the older driver as well.

Uninstall the NIC driver,clean and this time dont install the driver,wait for results.

So you are saying after I clean it to let Windows install the old driver, or just let my computer run with no NIC to see if it is stable?

 

[panais]

Yes, I tried this before and windows does automatically install it, although it is an older driver than what the one on their website is. I was having problems running the older driver as well.

Uninstall the NIC driver,clean and this time dont install the driver,wait for results.

So you are saying after I clean it to let Windows install the old driver, or just let my computer run with no NIC to see if it is stable?

Uninstall the NIC driver,clean and this time DONT install any driver,wait for results.
Btw ur NIC is onboard or an extra card?

 

[btc138]

Onboard I believe, I apologize for being a noob to computers.
Just to make sure the NIC I dl'ed last night I went to Realtek website-> Went to NIC -> 10/100/1000M Gigabit Internet -> PCI Express.

Did I install the correct driver? Because I was a little bit confused.

 

[panais]

Onboard I believe, I apologize for being a noob to computers.
Just to make sure the NIC I dl'ed last night I went to Realtek website-> Went to NIC -> 10/100/1000M Gigabit Internet -> PCI Express.

Did I install the correct driver? Because I was a little bit confused.

Download driver from here http://www.msi.com/product/mb/P67A-GD65--B3-.html#/?div=Driver&os=Win7%2032
This is ur motherboard website,under the motherboard picture is the Download button,from there you can download anything you need.

 

[btc138]

Onboard I believe, I apologize for being a noob to computers.
Just to make sure the NIC I dl'ed last night I went to Realtek website-> Went to NIC -> 10/100/1000M Gigabit Internet -> PCI Express.

Did I install the correct driver? Because I was a little bit confused.

Download driver from here http://www.msi.com/product/mb/P67A-GD65--B3-.html#/?div=Driver&os=Win7 32
This is ur motherboard website.

Will do will let you know results.