Random BSOD's since fresh build. Error 0x0000001e.

Kev03

New member
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7
Hello everyone.

I built a computer about a month ago and ever since the first attempt to install windows it has been giving me blue screens. The computer is working someone fine most of the time now, but still has a daily to twice a day blue screen error. I have done everything that google has said (Memtest, driver updates, HDD diagnostics, BIOS update, check registry, scan for virus, etc.) with no help. If anyone can point me in the right direction it would be greatly appreciative.

Attached are the minidumps and system information. Thank you for your time.
 
Last edited:

My Computer My Computer

At a glance

Windows 7AMD FX-4100 3.6GHz Quad-Core ProcessorCorsair XMS3 8GB (2 x 4GB) DDR3-1333 MemoryGigabyte Radeon HD 6850 1GB Video Card
OS
Windows 7
CPU
AMD FX-4100 3.6GHz Quad-Core Processor
Motherboard
Gigabyte GA-970A-DS3 ATX AM3+ Motherboard
Memory
Corsair XMS3 8GB (2 x 4GB) DDR3-1333 Memory
Graphics Card(s)
Gigabyte Radeon HD 6850 1GB Video Card
Hard Drives
Western Digital Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive
PSU
OCZ 600W ATX12V / EPS12V Power Supply
Case
Cooler Master HAF 912 ATX Mid Tower Case
Other Info
Sony AD-7280S-0B DVD/CD Writer
300Mbps Lan 802.11 n/g/b Wireless Wifi Network PCI Card
Could you update your full system specs in your profile, please?

The last 3 BSODs you had - 2 were 1E errors caused by ntkrnlmp.exe and you had a 3B error caused by fltmgr.sys.

Could you uninstall AVG and install MSE for testing purposes, and also disable/uninstall AppleCharger as this can cause problems (http://www.gigabyte.com/support-downloads/utility.aspx - The On/Off charge utility. Not the one for Intel 7 series).

Try running sfc /scannow, also if your motherboard has a parallel port, then disable it within the BIOS.
 

My Computer My Computer

At a glance

Windows 8.1 Pro x64Intel Core i7 4790k8GB Corsair Dominator 1600MHzMSI TwinFrozr GeForce GTX770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 8.1 Pro x64
CPU
Intel Core i7 4790k
Motherboard
MSI Z97S Krait Edition
Memory
8GB Corsair Dominator 1600MHz
Graphics Card(s)
MSI TwinFrozr GeForce GTX770
Sound Card
ASUS Xonar DX/XD 7.1
Monitor(s) Displays
Dell 24" S2409W + Dell 20" E207WFP
Screen Resolution
1920x1080 + 1680x1050
Hard Drives
1x 120GB OCZ Agility 3, 1x 750GB Western Digital Caviar Black, 1x 1TB Western Digital Caviar Blue
PSU
Corsair HX850 modular
Case
Fractal Design Define R4
Cooling
Corsair H60 w/ twin Corsair SP120 fans
Keyboard
Logitech G510S Keyboard
Mouse
Logitech G500S Laser Mouse
Internet Speed
40Mbps
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Other Info
LG Blu-Ray player
Could you update your full system specs in your profile, please?

The last 3 BSODs you had - 2 were 1E errors caused by ntkrnlmp.exe and you had a 3B error caused by fltmgr.sys.

Could you uninstall AVG and install MSE for testing purposes, and also disable/uninstall AppleCharger as this can cause problems (GIGABYTE - Support & Downloads - Utility - Motherboard - The On/Off charge utility. Not the one for Intel 7 series).

Try running sfc /scannow, also if your motherboard has a parallel port, then disable it within the BIOS.

Thank you for your response!

I updated my profile for the system specs and I went ahead and uninstalled the AppleCharger and AVG. I am right now running the sfc scan.

If it means anything, when I restarted my PC to have the applecharger uninstall take effect I got the 3B error.

Update: The scan found no integrity violations.
 
Last edited:

My Computer My Computer

At a glance

Windows 7AMD FX-4100 3.6GHz Quad-Core ProcessorCorsair XMS3 8GB (2 x 4GB) DDR3-1333 MemoryGigabyte Radeon HD 6850 1GB Video Card
OS
Windows 7
CPU
AMD FX-4100 3.6GHz Quad-Core Processor
Motherboard
Gigabyte GA-970A-DS3 ATX AM3+ Motherboard
Memory
Corsair XMS3 8GB (2 x 4GB) DDR3-1333 Memory
Graphics Card(s)
Gigabyte Radeon HD 6850 1GB Video Card
Hard Drives
Western Digital Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive
PSU
OCZ 600W ATX12V / EPS12V Power Supply
Case
Cooler Master HAF 912 ATX Mid Tower Case
Other Info
Sony AD-7280S-0B DVD/CD Writer
300Mbps Lan 802.11 n/g/b Wireless Wifi Network PCI Card
Update: I am still getting BSOD, but I started a driver verifier using these steps and right after the restart got an error.

Attached is the minidump for that (the most recent one), and two other new (I think) minidumps.

Do these show a possible driver name that is causing this?
 

My Computer My Computer

At a glance

Windows 7AMD FX-4100 3.6GHz Quad-Core ProcessorCorsair XMS3 8GB (2 x 4GB) DDR3-1333 MemoryGigabyte Radeon HD 6850 1GB Video Card
OS
Windows 7
CPU
AMD FX-4100 3.6GHz Quad-Core Processor
Motherboard
Gigabyte GA-970A-DS3 ATX AM3+ Motherboard
Memory
Corsair XMS3 8GB (2 x 4GB) DDR3-1333 Memory
Graphics Card(s)
Gigabyte Radeon HD 6850 1GB Video Card
Hard Drives
Western Digital Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive
PSU
OCZ 600W ATX12V / EPS12V Power Supply
Case
Cooler Master HAF 912 ATX Mid Tower Case
Other Info
Sony AD-7280S-0B DVD/CD Writer
300Mbps Lan 802.11 n/g/b Wireless Wifi Network PCI Card
2 out of 3 of your last BSODs were caused specifically AVG drivers. The other one is a memory_corruption error, which is usually caused by a driver.

AVG doesn't seem to have uninstalled itself properly as you have quite a few AVG system files still around. If you go here AVG Antivirus & Security Software - Download tools and utilities and download AVG Remover (download either 32 bit or 64 bit depending on your Windows version) and boot in to safe mode to uninstall it to make sure it's properly gone and then boot back in to Windows. And then just have Microsoft Security Essentials installed.
 

My Computer My Computer

At a glance

Windows 8.1 Pro x64Intel Core i7 4790k8GB Corsair Dominator 1600MHzMSI TwinFrozr GeForce GTX770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 8.1 Pro x64
CPU
Intel Core i7 4790k
Motherboard
MSI Z97S Krait Edition
Memory
8GB Corsair Dominator 1600MHz
Graphics Card(s)
MSI TwinFrozr GeForce GTX770
Sound Card
ASUS Xonar DX/XD 7.1
Monitor(s) Displays
Dell 24" S2409W + Dell 20" E207WFP
Screen Resolution
1920x1080 + 1680x1050
Hard Drives
1x 120GB OCZ Agility 3, 1x 750GB Western Digital Caviar Black, 1x 1TB Western Digital Caviar Blue
PSU
Corsair HX850 modular
Case
Fractal Design Define R4
Cooling
Corsair H60 w/ twin Corsair SP120 fans
Keyboard
Logitech G510S Keyboard
Mouse
Logitech G500S Laser Mouse
Internet Speed
40Mbps
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Other Info
LG Blu-Ray player
2 out of 3 of your last BSODs were caused specifically AVG drivers. The other one is a memory_corruption error, which is usually caused by a driver.

AVG doesn't seem to have uninstalled itself properly as you have quite a few AVG system files still around. If you go here AVG Antivirus & Security Software - Download tools and utilities and download AVG Remover (download either 32 bit or 64 bit depending on your Windows version) and boot in to safe mode to uninstall it to make sure it's properly gone and then boot back in to Windows. And then just have Microsoft Security Essentials installed.

You're right. AVG wasn't uninstalled correctly. I'll do that now and post back when I get another error. Thank you.
 

My Computer My Computer

At a glance

Windows 7AMD FX-4100 3.6GHz Quad-Core ProcessorCorsair XMS3 8GB (2 x 4GB) DDR3-1333 MemoryGigabyte Radeon HD 6850 1GB Video Card
OS
Windows 7
CPU
AMD FX-4100 3.6GHz Quad-Core Processor
Motherboard
Gigabyte GA-970A-DS3 ATX AM3+ Motherboard
Memory
Corsair XMS3 8GB (2 x 4GB) DDR3-1333 Memory
Graphics Card(s)
Gigabyte Radeon HD 6850 1GB Video Card
Hard Drives
Western Digital Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive
PSU
OCZ 600W ATX12V / EPS12V Power Supply
Case
Cooler Master HAF 912 ATX Mid Tower Case
Other Info
Sony AD-7280S-0B DVD/CD Writer
300Mbps Lan 802.11 n/g/b Wireless Wifi Network PCI Card
You're welcome. Keep us posted with how it goes.
 

My Computer My Computer

At a glance

Windows 8.1 Pro x64Intel Core i7 4790k8GB Corsair Dominator 1600MHzMSI TwinFrozr GeForce GTX770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 8.1 Pro x64
CPU
Intel Core i7 4790k
Motherboard
MSI Z97S Krait Edition
Memory
8GB Corsair Dominator 1600MHz
Graphics Card(s)
MSI TwinFrozr GeForce GTX770
Sound Card
ASUS Xonar DX/XD 7.1
Monitor(s) Displays
Dell 24" S2409W + Dell 20" E207WFP
Screen Resolution
1920x1080 + 1680x1050
Hard Drives
1x 120GB OCZ Agility 3, 1x 750GB Western Digital Caviar Black, 1x 1TB Western Digital Caviar Blue
PSU
Corsair HX850 modular
Case
Fractal Design Define R4
Cooling
Corsair H60 w/ twin Corsair SP120 fans
Keyboard
Logitech G510S Keyboard
Mouse
Logitech G500S Laser Mouse
Internet Speed
40Mbps
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Other Info
LG Blu-Ray player
Update: It went a day and a half without any errors or warnings shown in the Event Viewer, but then last night had 2 BSoD's. Do the files I attached (#3) pinpoint the cause?

Edit: Oops, I messed it up. Didn't click save after attaching and am away from the computer right now. Ill update it later.
 
Last edited:

My Computer My Computer

At a glance

Windows 7AMD FX-4100 3.6GHz Quad-Core ProcessorCorsair XMS3 8GB (2 x 4GB) DDR3-1333 MemoryGigabyte Radeon HD 6850 1GB Video Card
OS
Windows 7
CPU
AMD FX-4100 3.6GHz Quad-Core Processor
Motherboard
Gigabyte GA-970A-DS3 ATX AM3+ Motherboard
Memory
Corsair XMS3 8GB (2 x 4GB) DDR3-1333 Memory
Graphics Card(s)
Gigabyte Radeon HD 6850 1GB Video Card
Hard Drives
Western Digital Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive
PSU
OCZ 600W ATX12V / EPS12V Power Supply
Case
Cooler Master HAF 912 ATX Mid Tower Case
Other Info
Sony AD-7280S-0B DVD/CD Writer
300Mbps Lan 802.11 n/g/b Wireless Wifi Network PCI Card
I updated the original post with a new zip folder (#3) with new minidumps caused since the removal of AVG. Is there anything in them to pinpoint the cause?

Thank you in advance.
 

My Computer My Computer

At a glance

Windows 7AMD FX-4100 3.6GHz Quad-Core ProcessorCorsair XMS3 8GB (2 x 4GB) DDR3-1333 MemoryGigabyte Radeon HD 6850 1GB Video Card
OS
Windows 7
CPU
AMD FX-4100 3.6GHz Quad-Core Processor
Motherboard
Gigabyte GA-970A-DS3 ATX AM3+ Motherboard
Memory
Corsair XMS3 8GB (2 x 4GB) DDR3-1333 Memory
Graphics Card(s)
Gigabyte Radeon HD 6850 1GB Video Card
Hard Drives
Western Digital Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive
PSU
OCZ 600W ATX12V / EPS12V Power Supply
Case
Cooler Master HAF 912 ATX Mid Tower Case
Other Info
Sony AD-7280S-0B DVD/CD Writer
300Mbps Lan 802.11 n/g/b Wireless Wifi Network PCI Card
BSOD while playing Amazon video. Bug check code 25.

Hello everyone.

This computer is giving me issues left and right with blue screens. Attached is the minidump file. I went 3 days since updating the bios with no errors, and then a few hours ago had a blue screen while watching an Amazon video and rewinding/fast forwarding.

I have ran the HDD diagnostics, Memtest, registry check, downloaded all components updated drivers, etc. all with no errors found.

If anyone can read the file attached and tell me the cause of this recent blue screen I would appreciate it.

Thank you.
 

My Computer My Computer

At a glance

Windows 7AMD FX-4100 3.6GHz Quad-Core ProcessorCorsair XMS3 8GB (2 x 4GB) DDR3-1333 MemoryGigabyte Radeon HD 6850 1GB Video Card
OS
Windows 7
CPU
AMD FX-4100 3.6GHz Quad-Core Processor
Motherboard
Gigabyte GA-970A-DS3 ATX AM3+ Motherboard
Memory
Corsair XMS3 8GB (2 x 4GB) DDR3-1333 Memory
Graphics Card(s)
Gigabyte Radeon HD 6850 1GB Video Card
Hard Drives
Western Digital Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive
PSU
OCZ 600W ATX12V / EPS12V Power Supply
Case
Cooler Master HAF 912 ATX Mid Tower Case
Other Info
Sony AD-7280S-0B DVD/CD Writer
300Mbps Lan 802.11 n/g/b Wireless Wifi Network PCI Card
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