bubble dock

[greebal]

Hi guys
My friend is not too computer savvy and has finished up installing bubble dock on her machine.
I searched and it looks difficult to remove, she tried system restore but still has problems.
I think her machine really needs a clean install.
Anyone come across bubble dock?

 

[cottonball]

Bienvenido al foro, greebal!

Please use the tool Zoek:
Download > Download zoek.exe version 5.0.0.0
When the download shows, and you get the option to save, please do so to the Desktop.

Right-click zoek.exe and select: Run as Administrator (Give it a few seconds to appear.)

If your AntiVirus warns you about the program, either allow Zoek to run, or temporarily disable your AV program.
Info on how to disable your security applications > How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - Security Mini-Guides

Next, copy / paste the entire script inside the code box below to the input field of Zoek (do not copy the word 'code'):

standardsearch; 
installedprogs;
uninstall-list;

Now...

Close any open windows.

Click the Run script button and wait. It takes a few minutes to run all the script.

When finished, the zoek-results.log is opened in Notepad.
If a reboot is needed the log is opened after the reboot.

The log is also found on the systemdrive, normally C:\

Please post the zoek-results.log in your reply.

 

[greebal]

Muchas gracias cottonball

I would love to solve it with your help but I do not have direct access to the pc
she is a workmate who lives some distance
there is no chance of asking her to do what you say
if I get hold of the machine then we can go through the process
many thanks for your offer of help, I hope I can take you up on it.

 

[cottonball]

If you can, post back.

Buena suerte!!

 

[greebal]

update

cottonball
Just to let you know.

As I can't have the machine in front of me I suggested instructions from here, Is bubble dock dangerous and how do I get rid of it? - Yahoo UK & Ireland Answers

She has managed to go through it and it seems it has worked.
Sorry we couldn't do it because I suspect you would have made a better job.

 

[linnemeyerhere]

Always have your important documents backed up. In most cases a clean install is preferred as in the long run you can rest assured that you're starting with a completely clean machine.

 

[greebal]

linnemeyerhere

I totally agree, a clean install would be best thing to do.

 

[cottonball]

greebal,

The tools recommended in the link you provided are fine. They did the job, and the owner wants to keep it simple.

A clean install is the heck of a lot more work than using the Zoek tool, though! :shock: