Build 7601 Not Genuine

Thanks for the registry export, that's all fine. Converted to ASCII, it is this string:

%SystemRoot%\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_0b0e4b4025cf4049

Which should match the folder name that we're trying to find here :)

Tom
 

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Computer type
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Computer Manufacturer/Model Number
Build #1
OS
Windows 8.1 Pro x64
CPU
Intel i7 3770K @4.5GHz
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Corsair H100 Water Cooler
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Microsoft Desktop 2000 Wireless Keyboard
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95 Mb/s Download 70 Mb/s Upload
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MSE + MBAM Pro
Browser
Firefox
Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>DIR C:\Windows\winsxs\*servicingstack*.* /S
 Volume in drive C is Gateway
 Volume Serial Number is 72E4-623F

 Directory of C:\Windows\winsxs

07/13/2009  07:20 PM    <DIR>          amd64_microsoft-windows-servicingstack-ms
g_31bf3856ad364e35_6.1.7600.16385_none_9a945b9a44b86e2d
07/13/2009  07:20 PM    <DIR>          amd64_microsoft-windows-servicingstack_31
bf3856ad364e35_6.1.7600.16385_none_655452efe0fb810b
10/27/2010  08:12 AM    <DIR>          amd64_microsoft-windows-servicingstack_31
bf3856ad364e35_6.1.7601.17105_none_67912f55dde10d6f
01/26/2011  03:00 AM    <DIR>          amd64_microsoft-windows-servicingstack_31
bf3856ad364e35_6.1.7601.17514_none_678566b7ddea04a5
05/20/2011  11:47 PM    <DIR>          amd64_microsoft-windows-servicingstack_31
bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
07/13/2009  07:21 PM    <DIR>          x86_microsoft-windows-servicingstack_31bf
3856ad364e35_6.1.7600.16385_none_0935b76c289e0fd5
10/27/2010  08:12 AM    <DIR>          x86_microsoft-windows-servicingstack_31bf
3856ad364e35_6.1.7601.17105_none_0b7293d225839c39
01/26/2011  03:00 AM    <DIR>          x86_microsoft-windows-servicingstack_31bf
3856ad364e35_6.1.7601.17514_none_0b66cb34258c936f
05/20/2011  11:47 PM    <DIR>          x86_microsoft-windows-servicingstack_31bf
3856ad364e35_6.1.7601.17592_none_0b0e4b4025cf4049
               0 File(s)              0 bytes

 Directory of C:\Windows\winsxs\Manifests

07/13/2009  06:23 PM            29,631 amd64_microsoft-windows-servicingstack-ms
g_31bf3856ad364e35_6.1.7600.16385_none_9a945b9a44b86e2d.manifest
07/13/2009  06:16 PM            30,477 amd64_microsoft-windows-servicingstack_31
bf3856ad364e35_6.1.7600.16385_none_655452efe0fb810b.manifest
09/30/2010  04:49 AM            29,136 amd64_microsoft-windows-servicingstack_31
bf3856ad364e35_6.1.7601.17105_none_67912f55dde10d6f.manifest
11/20/2010  06:40 AM            29,280 amd64_microsoft-windows-servicingstack_31
bf3856ad364e35_6.1.7601.17514_none_678566b7ddea04a5.manifest
04/11/2011  08:09 AM            26,545 amd64_microsoft-windows-servicingstack_31
bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f.manifest
07/13/2009  05:50 PM            30,469 x86_microsoft-windows-servicingstack_31bf
3856ad364e35_6.1.7600.16385_none_0935b76c289e0fd5.manifest
09/30/2010  12:05 AM            29,272 x86_microsoft-windows-servicingstack_31bf
3856ad364e35_6.1.7601.17105_none_0b7293d225839c39.manifest
11/20/2010  05:27 AM            29,416 x86_microsoft-windows-servicingstack_31bf
3856ad364e35_6.1.7601.17514_none_0b66cb34258c936f.manifest
04/11/2011  08:09 AM            26,537 x86_microsoft-windows-servicingstack_31bf
3856ad364e35_6.1.7601.17592_none_0b0e4b4025cf4049.manifest
               9 File(s)        260,763 bytes

     Total Files Listed:
               9 File(s)        260,763 bytes
               9 Dir(s)  237,174,890,496 bytes free

C:\Windows\system32>DIR C:\Windows\servicing\*servicingstack*.* /S
 

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Hello BazzBro,

Because SFC is reporting no issues with the files in this folder, I would like to check all of the hashes manually. Could you zip up this folder please:

%SystemRoot%\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_0b0e4b4025cf4049

And upload it to your Dropbox, Skydrive, or third party file hosting website (I would recommend SendSpace). Then repeat for this folder:

%SystemRoot%\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f

Tom
 

My Computer My Computer

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Windows 8.1 Pro x64Intel i7 3770K @4.5GHzCorsair Vengeance 2x4GB DDR3 1600MHz Low Prof...Gigabyte Radeon HD 7850 (2GB GDDR5)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Build #1
OS
Windows 8.1 Pro x64
CPU
Intel i7 3770K @4.5GHz
Motherboard
ASUS P8Z77-V PRO
Memory
Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
Graphics Card(s)
Gigabyte Radeon HD 7850 (2GB GDDR5)
Sound Card
Integrated on motherboard
Monitor(s) Displays
23" LG LCD/LED IPS
Screen Resolution
1920*1080
Hard Drives
Samsung EVO 128GB SSD
Seagate Barracuda 2GB 7200rpm
2x Seagate FreeAgent [500gb]
PSU
Corsair TX650W V2 (80+ Bronze)
Case
NZXT Phantom 410 White
Cooling
Corsair H100 Water Cooler
Keyboard
Microsoft Desktop 2000 Wireless Keyboard
Mouse
Microsoft Desktop 2000 Wireless Mouse
Internet Speed
95 Mb/s Download 70 Mb/s Upload
Antivirus
MSE + MBAM Pro
Browser
Firefox
Hi BazzBro,

Sorry for the delay, I have an exam tomorrow morning so I'm busy with revision. Will post when that's finished.

Tom
 

My Computer My Computer

At a glance

Windows 8.1 Pro x64Intel i7 3770K @4.5GHzCorsair Vengeance 2x4GB DDR3 1600MHz Low Prof...Gigabyte Radeon HD 7850 (2GB GDDR5)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Build #1
OS
Windows 8.1 Pro x64
CPU
Intel i7 3770K @4.5GHz
Motherboard
ASUS P8Z77-V PRO
Memory
Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
Graphics Card(s)
Gigabyte Radeon HD 7850 (2GB GDDR5)
Sound Card
Integrated on motherboard
Monitor(s) Displays
23" LG LCD/LED IPS
Screen Resolution
1920*1080
Hard Drives
Samsung EVO 128GB SSD
Seagate Barracuda 2GB 7200rpm
2x Seagate FreeAgent [500gb]
PSU
Corsair TX650W V2 (80+ Bronze)
Case
NZXT Phantom 410 White
Cooling
Corsair H100 Water Cooler
Keyboard
Microsoft Desktop 2000 Wireless Keyboard
Mouse
Microsoft Desktop 2000 Wireless Mouse
Internet Speed
95 Mb/s Download 70 Mb/s Upload
Antivirus
MSE + MBAM Pro
Browser
Firefox
Windows 7 Build 7601 This copy of Windows is not genuine

Ok....let me just start by saying that I know just enough about computers to manage fairly well, but I am by no means a "geek"......I have read a few of the threads about this problem, but before I can get proceed at all, I have to admit my ignorance: I don't know how to run the diagnostic tool that generates the reports that I have seen here. Please help?
 

My Computer My Computer

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Windows 7 Ultimate
Computer Manufacturer/Model Number
Dell Latitude D6
OS
Windows 7 Ultimate

My Computer My Computer

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Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Uninstall kb971033 from installed updates.
 

My Computer My Computer

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Windows 7 ultimate 32 bit
OS
Windows 7 ultimate 32 bit
Uninstalling KB971033 may only hide the problem - and certainly makes it harder to troubleshoot.
 

My Computer My Computer

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Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)

My Computer My Computer

At a glance

Windows 8.1 Pro x64Intel i7 3770K @4.5GHzCorsair Vengeance 2x4GB DDR3 1600MHz Low Prof...Gigabyte Radeon HD 7850 (2GB GDDR5)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Build #1
OS
Windows 8.1 Pro x64
CPU
Intel i7 3770K @4.5GHz
Motherboard
ASUS P8Z77-V PRO
Memory
Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
Graphics Card(s)
Gigabyte Radeon HD 7850 (2GB GDDR5)
Sound Card
Integrated on motherboard
Monitor(s) Displays
23" LG LCD/LED IPS
Screen Resolution
1920*1080
Hard Drives
Samsung EVO 128GB SSD
Seagate Barracuda 2GB 7200rpm
2x Seagate FreeAgent [500gb]
PSU
Corsair TX650W V2 (80+ Bronze)
Case
NZXT Phantom 410 White
Cooling
Corsair H100 Water Cooler
Keyboard
Microsoft Desktop 2000 Wireless Keyboard
Mouse
Microsoft Desktop 2000 Wireless Mouse
Internet Speed
95 Mb/s Download 70 Mb/s Upload
Antivirus
MSE + MBAM Pro
Browser
Firefox
I hope i havent been forgotten lol
 

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I don't believe you have posted the information (log) requested by Noel in post #27. MGADiag. Please read post #27 again and comply. It just might give a wake up call to Tom and Noel.
 

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Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Not quite, Bear - that request of mine was directed at the 'interloper' rather than BazzBro :)

Tom's not been well the past couple of weeks, and he's the expert on this type of error.
I do know that he will ask for a new copy of the data requested in post #23 just in case anything has changed.
 

My Computer My Computer

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Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I hope i havent been forgotten lol

So sorry for the delay. The past few weeks have been so, so busy and sometimes threads fall between the cracks.

I'm going out until about 5.30 in a bit, so I'll have to post when I get back.

Tom
 

My Computer My Computer

At a glance

Windows 8.1 Pro x64Intel i7 3770K @4.5GHzCorsair Vengeance 2x4GB DDR3 1600MHz Low Prof...Gigabyte Radeon HD 7850 (2GB GDDR5)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Build #1
OS
Windows 8.1 Pro x64
CPU
Intel i7 3770K @4.5GHz
Motherboard
ASUS P8Z77-V PRO
Memory
Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
Graphics Card(s)
Gigabyte Radeon HD 7850 (2GB GDDR5)
Sound Card
Integrated on motherboard
Monitor(s) Displays
23" LG LCD/LED IPS
Screen Resolution
1920*1080
Hard Drives
Samsung EVO 128GB SSD
Seagate Barracuda 2GB 7200rpm
2x Seagate FreeAgent [500gb]
PSU
Corsair TX650W V2 (80+ Bronze)
Case
NZXT Phantom 410 White
Cooling
Corsair H100 Water Cooler
Keyboard
Microsoft Desktop 2000 Wireless Keyboard
Mouse
Microsoft Desktop 2000 Wireless Mouse
Internet Speed
95 Mb/s Download 70 Mb/s Upload
Antivirus
MSE + MBAM Pro
Browser
Firefox
Tom I hope your all well and fixed.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Tom I hope your all well and fixed.

Thanks Jack! I'm on the mend now but still feel pretty bad.

@BazzBro, I have finally got round to manually hashing all 78 of your files and comparing them to mine. The good news is that the MD5, SHA1 and SHA256 hashes are the same (they're identical, no question about it), but the bad news is that it means the problem lies elsewhere.

As it has been a while since we have seen logs from your computer, would you mind following these instructions please:

http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html

Tom
 

My Computer My Computer

At a glance

Windows 8.1 Pro x64Intel i7 3770K @4.5GHzCorsair Vengeance 2x4GB DDR3 1600MHz Low Prof...Gigabyte Radeon HD 7850 (2GB GDDR5)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Build #1
OS
Windows 8.1 Pro x64
CPU
Intel i7 3770K @4.5GHz
Motherboard
ASUS P8Z77-V PRO
Memory
Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
Graphics Card(s)
Gigabyte Radeon HD 7850 (2GB GDDR5)
Sound Card
Integrated on motherboard
Monitor(s) Displays
23" LG LCD/LED IPS
Screen Resolution
1920*1080
Hard Drives
Samsung EVO 128GB SSD
Seagate Barracuda 2GB 7200rpm
2x Seagate FreeAgent [500gb]
PSU
Corsair TX650W V2 (80+ Bronze)
Case
NZXT Phantom 410 White
Cooling
Corsair H100 Water Cooler
Keyboard
Microsoft Desktop 2000 Wireless Keyboard
Mouse
Microsoft Desktop 2000 Wireless Mouse
Internet Speed
95 Mb/s Download 70 Mb/s Upload
Antivirus
MSE + MBAM Pro
Browser
Firefox
wait, do i need to redo everything all over again with a new topic and such? or just post new log?
 
Last edited:

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California
Hi BazzBro,

Just posting them here is great, sorry for the confusion. I've tried all of the fixes I know for 80007005 and none of them have worked so I fell back to plan b which was analysing the CBS log for apparent issues but there's nothing in there of concern so I can't think of any way forward from here apart from sending you off to MS Support as Noel suggested a few pages back:

http://www.sevenforums.com/windows-...168-build-7601-not-genuine-2.html#post2241545

Tom
 

My Computer My Computer

At a glance

Windows 8.1 Pro x64Intel i7 3770K @4.5GHzCorsair Vengeance 2x4GB DDR3 1600MHz Low Prof...Gigabyte Radeon HD 7850 (2GB GDDR5)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Build #1
OS
Windows 8.1 Pro x64
CPU
Intel i7 3770K @4.5GHz
Motherboard
ASUS P8Z77-V PRO
Memory
Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
Graphics Card(s)
Gigabyte Radeon HD 7850 (2GB GDDR5)
Sound Card
Integrated on motherboard
Monitor(s) Displays
23" LG LCD/LED IPS
Screen Resolution
1920*1080
Hard Drives
Samsung EVO 128GB SSD
Seagate Barracuda 2GB 7200rpm
2x Seagate FreeAgent [500gb]
PSU
Corsair TX650W V2 (80+ Bronze)
Case
NZXT Phantom 410 White
Cooling
Corsair H100 Water Cooler
Keyboard
Microsoft Desktop 2000 Wireless Keyboard
Mouse
Microsoft Desktop 2000 Wireless Mouse
Internet Speed
95 Mb/s Download 70 Mb/s Upload
Antivirus
MSE + MBAM Pro
Browser
Firefox
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