Solved Cannot Access Gmail With Firefox 34 Beta 2

Gary

AN OLD GEEK
Local time
10:58 AM
Messages
1,252
mail.google.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown.

I also cannot access PayPal due to the above.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 10 Pro 64
CPU
Intel Core i7 960 @3.20 GHz
Motherboard
MSI MS7522
Memory
24.0 GB DDR3
Graphics Card(s)
EVGA GTX 750Ti
Monitor(s) Displays
LG E2341 23 Inch
Screen Resolution
1920x1080
Hard Drives
1TB Western Dgital 1002FAEX-00Y9A0
1TB Hitachi HDS721010CLA322
PSU
700 Watt
Case
Haf 912
Cooling
Fans
Keyboard
Logitech MK710
Mouse
Logitech M705
Internet Speed
Cable
Antivirus
AIS 2015 .10.0.2225
Browser
Firefox 49
Other Info
MalwareBytes Anti-Rootkit utility
Try using a non-beta version.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
Not an option
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 10 Pro 64
CPU
Intel Core i7 960 @3.20 GHz
Motherboard
MSI MS7522
Memory
24.0 GB DDR3
Graphics Card(s)
EVGA GTX 750Ti
Monitor(s) Displays
LG E2341 23 Inch
Screen Resolution
1920x1080
Hard Drives
1TB Western Dgital 1002FAEX-00Y9A0
1TB Hitachi HDS721010CLA322
PSU
700 Watt
Case
Haf 912
Cooling
Fans
Keyboard
Logitech MK710
Mouse
Logitech M705
Internet Speed
Cable
Antivirus
AIS 2015 .10.0.2225
Browser
Firefox 49
Other Info
MalwareBytes Anti-Rootkit utility

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
Because this feature is not a bug, it will be in the Final Release of Firefox 34. That is how come.:)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 10 Pro 64
CPU
Intel Core i7 960 @3.20 GHz
Motherboard
MSI MS7522
Memory
24.0 GB DDR3
Graphics Card(s)
EVGA GTX 750Ti
Monitor(s) Displays
LG E2341 23 Inch
Screen Resolution
1920x1080
Hard Drives
1TB Western Dgital 1002FAEX-00Y9A0
1TB Hitachi HDS721010CLA322
PSU
700 Watt
Case
Haf 912
Cooling
Fans
Keyboard
Logitech MK710
Mouse
Logitech M705
Internet Speed
Cable
Antivirus
AIS 2015 .10.0.2225
Browser
Firefox 49
Other Info
MalwareBytes Anti-Rootkit utility
I went back to Fx 33 for Giggles and I still cannot get to Gmail.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 10 Pro 64
CPU
Intel Core i7 960 @3.20 GHz
Motherboard
MSI MS7522
Memory
24.0 GB DDR3
Graphics Card(s)
EVGA GTX 750Ti
Monitor(s) Displays
LG E2341 23 Inch
Screen Resolution
1920x1080
Hard Drives
1TB Western Dgital 1002FAEX-00Y9A0
1TB Hitachi HDS721010CLA322
PSU
700 Watt
Case
Haf 912
Cooling
Fans
Keyboard
Logitech MK710
Mouse
Logitech M705
Internet Speed
Cable
Antivirus
AIS 2015 .10.0.2225
Browser
Firefox 49
Other Info
MalwareBytes Anti-Rootkit utility
Check SSL

Perhaps you could check your SSL\ TLS settings?

I'll post mine for comparison (using Cyberfox)

Type in the address bar

about:config

in the search box type

.SSL

Here's what I see for true - enabled.

about_config - Cyberfox.jpg

And here;s what I see when I visit howsmyssl.com

How's My SSL- Cyberfox.jpg

I've also heard that some AV's have built in SSL scanning that can cause problems with secure sites and turning off this feature might solve the problem.
 

Attachments

  • Certificate Viewer_GMail_.jpg
    Certificate Viewer_GMail_.jpg
    93 KB · Views: 12

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD C-60 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. X501U
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6290 Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
Hitachi HTS545050A7E380 SATA Disk Device
Antivirus
Comodo CIS & FW, SecureAplus App Whitelisting, Threatfire
Browser
Cyberfox 64bit, Opera 64bit, Airfox
Other Info
Spy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware
More settings

Just checked Gmail. It needs TLS v1.2 enabled

Security Information for mail.google.com.jpg

Check the following settings are enabled and that values are the same:

about_config - Cyberfox 2.jpg
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD C-60 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. X501U
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6290 Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
Hitachi HTS545050A7E380 SATA Disk Device
Antivirus
Comodo CIS & FW, SecureAplus App Whitelisting, Threatfire
Browser
Cyberfox 64bit, Opera 64bit, Airfox
Other Info
Spy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD C-60 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. X501U
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6290 Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
Hitachi HTS545050A7E380 SATA Disk Device
Antivirus
Comodo CIS & FW, SecureAplus App Whitelisting, Threatfire
Browser
Cyberfox 64bit, Opera 64bit, Airfox
Other Info
Spy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware
A test

You could try portable (zipped) Cyberfox. Intel or AMD version depending upon your Motherboard. It uses it's own profile so won't screw up Firefox. Run it and if you get the same problem accessing gmail then it's not a Firefox issue.

https://8pecxstudios.com/cyberfox-portable-edition
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD C-60 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. X501U
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6290 Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
Hitachi HTS545050A7E380 SATA Disk Device
Antivirus
Comodo CIS & FW, SecureAplus App Whitelisting, Threatfire
Browser
Cyberfox 64bit, Opera 64bit, Airfox
Other Info
Spy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware
Thanks for all of the help. It turned out to be a setting is KIS 2015. I just started using it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 10 Pro 64
CPU
Intel Core i7 960 @3.20 GHz
Motherboard
MSI MS7522
Memory
24.0 GB DDR3
Graphics Card(s)
EVGA GTX 750Ti
Monitor(s) Displays
LG E2341 23 Inch
Screen Resolution
1920x1080
Hard Drives
1TB Western Dgital 1002FAEX-00Y9A0
1TB Hitachi HDS721010CLA322
PSU
700 Watt
Case
Haf 912
Cooling
Fans
Keyboard
Logitech MK710
Mouse
Logitech M705
Internet Speed
Cable
Antivirus
AIS 2015 .10.0.2225
Browser
Firefox 49
Other Info
MalwareBytes Anti-Rootkit utility
Brilliant! You're the second person I've seen posting who has had that problem with KIS!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD C-60 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. X501U
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6290 Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
Hitachi HTS545050A7E380 SATA Disk Device
Antivirus
Comodo CIS & FW, SecureAplus App Whitelisting, Threatfire
Browser
Cyberfox 64bit, Opera 64bit, Airfox
Other Info
Spy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware
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