Solved Cannot Access Optiac DVD+RW -7250HATA Device

[roxie3852]

I received the following message in device manager: "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"

Can anyone advise me on this?

Roxie3852

 

[fireberd]

Here is the usual fix for a Code 19.
Delete the upper and lower filters in the registry

PC Hell: How to Fix Error Code 19 with DVD or CD-ROM drive

 

[roxie3852]

Thank you fireberd, the solution worked and was easy.