Cannot activate OEM Windows 7 to fix build 7601 counterfeit warnings.

[joris]

Hi,

Since a few months, I have the infamous build 7601 counterfeit warnings.
I have tried many many of the solutions described here and elsewhere, to no avail.

Some more details:
- For some reason, I do not have a COA sticker, also not under the battery.
- I have done no hardware modifications.
- I don't have the option to activate by phone (only contact Dell).
- I presume I have an OEM version. I have reinstalled it using a Dell DVD earlier, long before I started having these issues.

I hope someone can make sense in the "mgadump" output below?

Thanks!

Joris

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {4165E5E2-76E0-44C1-8C1E-D5DF997CAF9A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4165E5E2-76E0-44C1-8C1E-D5DF997CAF9A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-1999566262-3473783615-400401698</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Precision M4600</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A16</Version><SMBIOSVersion major="2" minor="6"/><Date>20131226000000.000000+000</Date></BIOS><HWID>26C23A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700524-02-1033-7601.0000-2122014
Installation ID: 011302315105666496765751633114313676412756501054239725
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 733WD
License Status: Notification
Notification Reason: 0xC004F057.
Remaining Windows rearm count: 0
Trusted time: 7/31/2014 3:58:05 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:12:2014 21:51
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAAABAAEAAQACAAAAAwABAAEAln1gb3rZamp6JEI0zp9WKlYQCAjKSS5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			DELL  		CBX3   
  FACP			DELL  		CBX3   
  HPET			A M I 		 PCHHPET
  BOOT			DELL  		CBX3    
  MCFG			DELL  		SNDYBRDG
  TCPA					
  SSDT			DELLTP		TPM
  SSDT			DELLTP		TPM
  SSDT			DELLTP		TPM
  DMAR			INTEL 		SNB 
  SSDT			DELLTP		TPM

 

[NoelDP]

There is no SLIC table in the BIOS to support the OEM_SLP Key in use.
This machine was shipped with Windows 8 installed - which is why there's no COA sticker.
There should be a Win8 sticker - does it say Win8 or Win8Pro?

If it says Win8, then there are NO downgrade rights - and the install is counterfeit.

If it says Win8 Pro, then you will have to contact Dell to get them to fix it, as it will require a new BIOS.

 

[joris]

Hi,

Thanks for the information.

There is no sticker whatsoever.
The machine originally came with Windows 7, in fact I believe it dates from before Windows 8.

Joris

 

[NoelDP]

The motherboard BIOS date is late 2013

<SMBIOSVersion major="2" minor="6"/><Date>20131226000000.000000+000</Date></

... which is why I took it to be Win 8

Having said that, there is no proof whatever that the machine shipped with either Win8 or Win7 preinstalled without a COA sticker or a Win8 label.

There's certainly nothing that we can do here - I suggest that you contact Dell and ask them for assistance.

 

[joris]

Hi,

Thanks for your help.

I will contact Dell, hopefully I can avoid spending 100 euro.

Joris

PS, BIOS must have been updated end of 2013 then, the laptop is at least 3 years old.

 

[NoelDP]

It's possibly the BIOS update that wiped the SLIC table.

Good luck with Dell.