Cannot connect to the Internet

[shirley92]

Hi there,
Does any know how to fix internet problem?
I cannot connect to the internet for some reason after upgrading Win7 to a genuine system I guess

I tried command prompt and this is what I obtained:

Windows IP Configuration

Host Name . . . . . . . . . . . . : ShirleyLac-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet
Physical Address. . . . . . . . . : 00-26-2D-20-2F-C5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2041:cab5:959a:690e%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : December-16-11 2:05:32 PM
Lease Expires . . . . . . . . . . : December-17-11 2:05:33 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 234890797
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-74-9D-CC-00-26-2D-20-2F-C5

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{AFD614AD-B43F-4231-954F-8011198EB3D9}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

All posts are greatly appreciated

 

[zigzag3143]

Could we get some info on your networking setup?

Like ISP, router, homegroup or workgroup?

 

[shirley92]

It's a desktop and I'm using cable for connection and it is a home network
My laptop is connected but for some reason the desktop is not
I did try unplug and replug the cable and everything many times, but it still does not work
It keeps saying unidentified network even though laptop works fine

 

[paulpicks21]

Hi Shirley,

Did you do an inplace upgrade to windows 7 on the pc or did you use a CD and do a clean install?


If it was a clean install then you may be missing the motherboard drivers for the ethernet/internet

 

[shirley92]

So how do I fix it now then?

 

[shirley92]

Hi folks,
I tried disable Kaspersky and the internet works, but when I enable it again, it stops working
Any idea on what happens here? how can I enable an antivirus software and the internet works at the same time?
:'( already spent a whole day on trying different solutions