Solved Correct setup for Arris DG2470 and Trendnet router

DealerMan

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Good evening, everyone. I've got service with Grande here in Austin, and am trying to figure out the proper setup choices with these devices. The modem has 4 ports, all available, and I'm using 3. I've got wired connections to the modem for the TV, HTPC, and the router. The router feeds 2 more computers and my printer, all wired. The only wireless connections are for our phones, and they work just fine as well. Everything else also works, except for communications with the printer from the HTPC. The modem is not set to bridged mode. Is this a NAT or DHCP issue? Both? Here are the particulars, thanks for any help!


1. Wired issue
2. ISP = Grande Communications
3. Cable
4. Modem = Arris DG2470
Router= Trendnet TEW 827DRU
5. Avast 17.9
6. Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Theatre-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 44-8A-5B-97-DE-96
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : ::cd68:e734:7eb1:b9bc(Preferred)
Temporary IPv6 Address. . . . . . : ::f9f8:fd45:d31a:5ca(Preferred)
Link-local IPv6 Address . . . . . : fe80::cd68:e734:7eb1:b9bc%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, November 09, 2019 4:39:54 PM
Lease Expires . . . . . . . . . . : Saturday, November 09, 2019 6:10:44 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 222595675
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-E4-06-A4-44-8A-5B-97-DE-96

DNS Servers . . . . . . . . . . . : 66.90.139.210
216.82.201.11
66.90.130.10
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{9BD618F0-AAC5-419A-8636-76DAC5349F1D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 32-bit 7601 Mult...Pentium(R) Dual-Core CPU E6500 @ 2.93GHzG.Skill 2.00 GBNVIDIA GeForce 8400 GS
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Pentium(R) Dual-Core CPU E6500 @ 2.93GHz
Motherboard
Gigabyte Technology Co., Ltd. EP45-UD3L
Memory
G.Skill 2.00 GB
Graphics Card(s)
NVIDIA GeForce 8400 GS
Sound Card
High Definition Audio Device
Screen Resolution
1680 x 1050 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST1500DL003-9VT16L ATA Device (2) WDC WD3200AAKS-00L9A0 ATA Device (3) WDC WD7501AALS-00J7B0 ATA Device
Antivirus
MSE, Avast 17.2
Browser
Firefox
Not familiar with those products.

Looking at your equipment, had you checked that the Printer is properly setup? i.e., Do you need to tell the Printer to use an Ethernet instead of an USB connection?

The second router needs to be setup as a WAN device. See How to connect two routers on a Home Network | Lifewire.
 

My Computer My Computer

At a glance

Windows 7 x64, Vista x64, 8.1 smartphoneIntel E8400 65W 64-bitDDR2 2 x 2GB, 1GB x 2XFX Radeon HD5750
Computer type
PC/Desktop
OS
Windows 7 x64, Vista x64, 8.1 smartphone
CPU
Intel E8400 65W 64-bit
Motherboard
Gigabyte EP45-UD3LR
Memory
DDR2 2 x 2GB, 1GB x 2
Graphics Card(s)
XFX Radeon HD5750
Sound Card
AMD High Definition Audio; Realtek High Definition Audio
Monitor(s) Displays
iiyama prolite X2377HDS
Screen Resolution
1920 x 1080
Hard Drives
500GB 7200 rpm Seagate ST3500413AS 16MB, 500GB 5400 rpm Toshiba MQ02ABF050H 32MB, 200GB 7200 rpm Seagate ST3200820AS 8MB, 2TB 7200 rpm Western Digital WD20EZRX 64MB
PSU
Enermax Liberty Modular
Case
Antec P193 Midi Tower
Keyboard
Mionix ZIBAL 60
Mouse
Razer USB 2.0 Diamondback Mouse or Huion Graphics Tablet
Browser
Internet Explorer, Lunascape, Firefox, Opera, Avast Safezone
Well, that was a no-brainer. Setting the Trendnet to bridge mode took care of it.

iko22, many thanks!
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 32-bit 7601 Mult...Pentium(R) Dual-Core CPU E6500 @ 2.93GHzG.Skill 2.00 GBNVIDIA GeForce 8400 GS
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Pentium(R) Dual-Core CPU E6500 @ 2.93GHz
Motherboard
Gigabyte Technology Co., Ltd. EP45-UD3L
Memory
G.Skill 2.00 GB
Graphics Card(s)
NVIDIA GeForce 8400 GS
Sound Card
High Definition Audio Device
Screen Resolution
1680 x 1050 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST1500DL003-9VT16L ATA Device (2) WDC WD3200AAKS-00L9A0 ATA Device (3) WDC WD7501AALS-00J7B0 ATA Device
Antivirus
MSE, Avast 17.2
Browser
Firefox
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