Cannot Navigate with Explorer

soyeso

New member
Local time
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Messages
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Lately it is almost impossible to navigate with Windows explorer. When I click on a desktop link to open something, almost always, something else opens. I am trying to trouble shoot, but it's hard. I can get into control panel. When I boot the system, I get a Window in black and white asking me what type of start-up I want.
I found 8 viruses with AVG, which were secured.
I tried a restore point set, but it would not work.
Any suggestions are welcome
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 1545
OS
Windows 7 Ultimate 32 bit
CPU
2.16 ghz
Motherboard
unknown
Memory
3Gb
Graphics Card(s)
unknown
Hard Drives
320 gb
Antivirus
AVG
Browser
Firefox
Ouch!This is probably cause by some malware.
Have you tried deep antivirus scan?Find and delete all malware/viruses.

Maybe you should install a new,fresh copy of Windows (if you can and if you don't mind losing some data).Getting rid of some malware and adware can be real pain and sometimes you may not be sure have you actually removed them.
 

My Computer

OS
Windows 7 x64 Pro

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
n/a
OS
W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
CPU
AMD Phenom II x6 1100T, 3.3 GHz
Motherboard
ASUS M4A88T-M/USB3 (AM3)
Memory
12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2GB x 2)
Graphics Card(s)
NVIDIA GeForce GTX 660
Sound Card
Realtek?
Monitor(s) Displays
Samsung S23B350
Screen Resolution
1920x1080
Hard Drives
WD Green 2TB (SATA), WD Green 3TB (SATA), WD Blue 4TB (SATA), WD Blue 6TB (SATA)
PSU
Cooler Master
Case
Antec GX300 Tower
Cooling
3x Antec TRICOOL 120mm Fans
Mouse
Wired Optical
Internet Speed
DSL
Antivirus
Avast
Browser
Pale Moon (64 bit)
Other Info
2018-12-27 Upgraded HDDs
2015-12-10 Upgraded case, graphics card, storage
2015-08-15 Upgraded motherboard & RAM
2015-07-15 Upgraded LM17.1 to LM17.2
It seems to be OK now after restarts. AVG took out 8 viruses.
Subsequently used Malwarebytes and Kaspersky to verify that the PC is now clean.

I rarely use this computer online. I am used to my Mac which is configured so that there are no ads. On the PC I stupidly followed a link to a site called "Instant Checkmate" which would supposedly reveal criminal history for any name you input. One page led to another, and it was obviously going to lead to a request for money, which it did. I stopped there, but picked up 8 viruses in the process. Lesson learned.
Thanks to all for the suggestions.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 1545
OS
Windows 7 Ultimate 32 bit
CPU
2.16 ghz
Motherboard
unknown
Memory
3Gb
Graphics Card(s)
unknown
Hard Drives
320 gb
Antivirus
AVG
Browser
Firefox
Lately it is almost impossible to navigate with Windows explorer. When I click on a desktop link to open something, almost always, something else opens. I am trying to trouble shoot, but it's hard. I can get into control panel. When I boot the system, I get a Window in black and white asking me what type of start-up I want.
I found 8 viruses with AVG, which were secured.
I tried a restore point set, but it would not work.
Any suggestions are welcome

Ouch! Been there, done that a lot of times! You are lucky to get it running again, but to be safe, run the system file checker on the PC. Right click Command Prompt, run as Administrator. Tye in command:

sfc /scannow

To check and repair any damaged or missing Windows system files. Allow to finish.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built from Maximum PC magazine article
OS
Windows 10 Pro via free update.
CPU
Intel Core i7 3820
Motherboard
Gigabyte X79-UP4
Memory
16,384 MB DDR3-SDRAM
Graphics Card(s)
NVIDIA GeForce GTX 770
Hard Drives
1) - C:/ 500 Gb Samsung SSD 840
2) - 1 Tb SATA drives
1) - 4 Tb SATA Drive
1) - t Tb USB External BU Drive
Antivirus
Avast Free Antivirus 2014.9.0.2006
Browser
Firefox
Lately it is almost impossible to navigate with Windows explorer. When I click on a desktop link to open something, almost always, something else opens. I am trying to trouble shoot, but it's hard. I can get into control panel. When I boot the system, I get a Window in black and white asking me what type of start-up I want.
I found 8 viruses with AVG, which were secured.
I tried a restore point set, but it would not work.
Any suggestions are welcome

Ouch! Been there, done that a lot of times! You are lucky to get it running again, but to be safe, run the system file checker on the PC. Right click Command Prompt, run as Administrator. Tye in command:

sfc /scannow

To check and repair any damaged or missing Windows system files. Allow to finish.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built from Maximum PC magazine article
OS
Windows 10 Pro via free update.
CPU
Intel Core i7 3820
Motherboard
Gigabyte X79-UP4
Memory
16,384 MB DDR3-SDRAM
Graphics Card(s)
NVIDIA GeForce GTX 770
Hard Drives
1) - C:/ 500 Gb Samsung SSD 840
2) - 1 Tb SATA drives
1) - 4 Tb SATA Drive
1) - t Tb USB External BU Drive
Antivirus
Avast Free Antivirus 2014.9.0.2006
Browser
Firefox
I ran scannow, and no issues were found.

Thanks!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 1545
OS
Windows 7 Ultimate 32 bit
CPU
2.16 ghz
Motherboard
unknown
Memory
3Gb
Graphics Card(s)
unknown
Hard Drives
320 gb
Antivirus
AVG
Browser
Firefox
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