Cannot start microsoft outlook

[Noldec]

This is the error message im getting when trying to launch microsoft outlook 2010, using Windows 7 home x64.
No error code is provided, see attached image for the error message.

I tried all the solutions provided in other threads, none worked.

 

[derekimo]

Welcome to the forum,

Have you tried this?

http://www.sevenforums.com/tutorials/110909-office-2010-perform-repairs.html?filter

This may be useful as well,

Cannot Start Microsoft Outlook 2010

 

[Noldec]

Thanks, yes I did, didnt work sadly.

 

[derekimo]

Thanks, yes I did, didnt work sadly.

Both of them?

 

[Noldec]

Thanks, yes I did, didnt work sadly.

Both of them?

Yes

 

[koolkat77]

Welcome to the forum Noldec

See if method 8 works for you from this link :ar: Outlook 2010 not responding, hangs, freezes or stopped working

Method 8: Create a new user profile in Outlook

Click here for information on how to create a new user profile.

1. Open Mail items by clicking the Start button, clicking Control Panel, clicking Programs, clicking User Accounts, and then clicking Mail.
2. Click Show Profiles.
3. Select the profile that you want to remove, and then click Remove.
4. Click Add.
5. In the Profile Name box, type a name for the profile.
6. Specify the user name, the primary SMTP address, and the password, and then click Next.
7. You may receive the following prompt:
   Allow this website to configure alias@domain server settings?
   In this prompt, click to select the Don’t ask me about this again checkbox, and then click Allow.

If creating a new user profile in Outlook did not resolve your issue, continue to the Advanced Troubleshooting section.
Advanced Troubleshooting

This section is intended for more advanced computer users. Two methods are presented that might help to resolve your issue. If you are not comfortable with advanced troubleshooting, go to the More Information section.

 

[monkeylove]

Is it like Outlook 2007, which can get stuck in memory after one cancels and send and receive and quits the program? In my case, it sometimes happens because I have Outlook connector installed. I have to go to the task scheduler and kill the program.

 

[Noldec]

Welcome to the forum Noldec

See if method 8 works for you from this link :ar: Outlook 2010 not responding, hangs, freezes or stopped working

Method 8: Create a new user profile in Outlook

Click here for information on how to create a new user profile.

1. Open Mail items by clicking the Start button, clicking Control Panel, clicking Programs, clicking User Accounts, and then clicking Mail.
2. Click Show Profiles.
3. Select the profile that you want to remove, and then click Remove.
4. Click Add.
5. In the Profile Name box, type a name for the profile.
6. Specify the user name, the primary SMTP address, and the password, and then click Next.
7. You may receive the following prompt:
   Allow this website to configure alias@domain server settings?
   In this prompt, click to select the Don’t ask me about this again checkbox, and then click Allow.

If creating a new user profile in Outlook did not resolve your issue, continue to the Advanced Troubleshooting section.
Advanced Troubleshooting

This section is intended for more advanced computer users. Two methods are presented that might help to resolve your issue. If you are not comfortable with advanced troubleshooting, go to the More Information section.

I tried deleting the profiles key using regedit, this deleted the profiles. I guess I could also try it this way.

Is it like Outlook 2007, which can get stuck in memory after one cancels and send and receive and quits the program? In my case, it sometimes happens because I have Outlook connector installed. I have to go to the task scheduler and kill the program.

Outlook 2010 doesnt launch in my case, so this cant be the problem.

 

[koolkat77]

I tried deleting the profiles key using regedit, this deleted the profiles. I guess I could also try it this way.

Why regedit?

Does outlook open now?

 

[Noldec]

I tried deleting the profiles key using regedit, this deleted the profiles. I guess I could also try it this way.

Why regedit?

Was sugested in an other thread and worked for some people.

Does outlook open now?

No

 

[koolkat77]

No

Are you still getting the same error or something else?

You may see this other thread if it is of any help :ar:
http://www.sevenforums.com/microsoft-office/43837-outlook-2010-wont-open.html

 

[Noldec]

No

Are you still getting the same error or something else?

Same error.

You may see this other thread if it is of any help :ar:
http://www.sevenforums.com/microsoft-office/43837-outlook-2010-wont-open.html

Already tried those solutions, thats the thread I was talking about earlier.

 

[koolkat77]

Okay, did you install any updates of MS office recently? Via windows updates of course. Or made any changes to your computer.. installed/uninstalled any programs?

You could try a http://www.sevenforums.com/tutorials/700-system-restore.html to a point you remember it worked.

 

[Noldec]

Okay, did you install any updates of MS office recently? Via windows updates of course. Or made any changes to your computer.. installed/uninstalled any programs?

No idea, its my dad's computer. But I think windows auto updates

You could try a http://www.sevenforums.com/tutorials/700-system-restore.html to a point you remember it worked.

Meh... I guess I could see how much progress/work he would lose.

For now I have him setup with Thunderbird

 

[koolkat77]

Check if any MS office updates were installed:

See which Windows updates are installed

Follow these steps to see which Windows updates are installed on your computer.

1. Open Windows Update by clicking the Start button rb:. In the search box, type Update, and then, in the list of results, click Windows Update.
2. In the left pane, click View update history.

If there are any updates for MS office installed, probably that would be the cause. [A bad update maybe]

Uninstall them and try repairing office again. Check if it works.

 

[monkeylove]

Sorry for any duplicates. Some more options here:

Outlook doesn't start - HowTo-Outlook | HowTo-Outlook

 

[monkeylove]

One more:

Cannot open Microsoft Outlook | Windows Secrets Lounge