Can't find OS, error 0xc000000f

shadowkrag

New member
Local time
3:40 PM
Messages
40
Sorry if this thread is not in the correct fourm. Had a unexpected crash due to overheating, peripherals would all shutdown but the computer would still be running forcing me to reboot all the time.
Leading me to have error 0xc000000f. So far looking on fourms have gotten me to make my own repair cd for windows 7 64bit home premium.
I do have a installation cd for win7 but I doubt it is the original cd that got it on my pc, it is a built desktop and I believe it came with win7 pre installed.
So the problem is when I boot it I go through selecting language and after that I have this common problem that I cant see any os listed, and I do not have any backup system image to use. Its that common prompt people have where it asks to load drives I think. Well I checked fourms and tried solutions that did not work out. So I guess im using wrong solutions or doing it wrong and will need someone to guide me to a right solution.
Im hoping that in trying things that did not work that I did not make things worse, but at this point I don't have much to lose.
Sorry about the wall of text Ill be happy to answer questions and hope that someone can help me step by step, Id appreciate it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X6 1100T Processor
Motherboard
MSI 870A-G54 (MS-7599)
Memory
Total Memory: 14.00 GB Usable: 14.00 GB
Graphics Card(s)
NVIDIA GeForce 210
Sound Card
(1) NVIDIA High Definition Audio (2) HD Webcam C310 (3)
Hard Drives
(1) Hitachi HDS721010CLA332 ATA Device (2) WDC WD5000AAKX-001CA0 ATA Device (3) WDC WD5000AVVS-63H0B1 ATA Device (4) IC USB Storage-CFC USB Device (5) IC USB Storage-MMC USB Device (6) IC USB Storage-MSC USB Device (7) IC USB Storage-SMC
Cooling
Antec BP500U ATX12V Power Supply, 500 W
Antivirus
Kapersky 3.0
Browser
Chrome

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
So the problem is when I boot it I go through selecting language and after that I have this common problem that I cant see any os listed
It wants you to restore a backup (which you don't have)... isn't it? If so: click on "use recovery tools ......... " and press next. Select "command prompt" as the recovery tool.
Code:
diskpart
list disk
select disk 0
list part
exit
Post results, or even better... post a camshot
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I'am able to boot in safe mode here are two pictures of the screen and of another when I hit escape.
 

Attachments

  • image.jpg
    image.jpg
    522.9 KB · Views: 2

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X6 1100T Processor
Motherboard
MSI 870A-G54 (MS-7599)
Memory
Total Memory: 14.00 GB Usable: 14.00 GB
Graphics Card(s)
NVIDIA GeForce 210
Sound Card
(1) NVIDIA High Definition Audio (2) HD Webcam C310 (3)
Hard Drives
(1) Hitachi HDS721010CLA332 ATA Device (2) WDC WD5000AAKX-001CA0 ATA Device (3) WDC WD5000AVVS-63H0B1 ATA Device (4) IC USB Storage-CFC USB Device (5) IC USB Storage-MMC USB Device (6) IC USB Storage-MSC USB Device (7) IC USB Storage-SMC
Cooling
Antec BP500U ATX12V Power Supply, 500 W
Antivirus
Kapersky 3.0
Browser
Chrome
Here's photo 2.
 

Attachments

  • image.jpg
    image.jpg
    487 KB · Views: 2

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X6 1100T Processor
Motherboard
MSI 870A-G54 (MS-7599)
Memory
Total Memory: 14.00 GB Usable: 14.00 GB
Graphics Card(s)
NVIDIA GeForce 210
Sound Card
(1) NVIDIA High Definition Audio (2) HD Webcam C310 (3)
Hard Drives
(1) Hitachi HDS721010CLA332 ATA Device (2) WDC WD5000AAKX-001CA0 ATA Device (3) WDC WD5000AVVS-63H0B1 ATA Device (4) IC USB Storage-CFC USB Device (5) IC USB Storage-MMC USB Device (6) IC USB Storage-MSC USB Device (7) IC USB Storage-SMC
Cooling
Antec BP500U ATX12V Power Supply, 500 W
Antivirus
Kapersky 3.0
Browser
Chrome
I only see 1 screenshot instead of 2!!! So safe mode works fine? After you select "safe mode" and press enter you see a lot of drivers loading? Last one is most likely classpnp.sys? After that you have to logon or desktop appears automatically?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
This is what I got when using cmd prompt. Sorry im using a ipad to post and reply at the moment.
 

Attachments

  • image.jpg
    image.jpg
    372.5 KB · Views: 3

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X6 1100T Processor
Motherboard
MSI 870A-G54 (MS-7599)
Memory
Total Memory: 14.00 GB Usable: 14.00 GB
Graphics Card(s)
NVIDIA GeForce 210
Sound Card
(1) NVIDIA High Definition Audio (2) HD Webcam C310 (3)
Hard Drives
(1) Hitachi HDS721010CLA332 ATA Device (2) WDC WD5000AAKX-001CA0 ATA Device (3) WDC WD5000AVVS-63H0B1 ATA Device (4) IC USB Storage-CFC USB Device (5) IC USB Storage-MMC USB Device (6) IC USB Storage-MSC USB Device (7) IC USB Storage-SMC
Cooling
Antec BP500U ATX12V Power Supply, 500 W
Antivirus
Kapersky 3.0
Browser
Chrome

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Code:
diskpart
list vol
exit
Please post output as well. Disk 3-6 are most likely sdcard slots... irrelevant. disk 0=931GB and disk 2-3 are 465GB.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Code:
diskpart
list vol
exit
Please post output as well. Disk 3-6 are most likely sdcard slots... irrelevant. disk 0=931GB and disk 2-3 are 465GB.

Heres what I got.
 

Attachments

  • image.jpg
    image.jpg
    556.9 KB · Views: 3

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X6 1100T Processor
Motherboard
MSI 870A-G54 (MS-7599)
Memory
Total Memory: 14.00 GB Usable: 14.00 GB
Graphics Card(s)
NVIDIA GeForce 210
Sound Card
(1) NVIDIA High Definition Audio (2) HD Webcam C310 (3)
Hard Drives
(1) Hitachi HDS721010CLA332 ATA Device (2) WDC WD5000AAKX-001CA0 ATA Device (3) WDC WD5000AVVS-63H0B1 ATA Device (4) IC USB Storage-CFC USB Device (5) IC USB Storage-MMC USB Device (6) IC USB Storage-MSC USB Device (7) IC USB Storage-SMC
Cooling
Antec BP500U ATX12V Power Supply, 500 W
Antivirus
Kapersky 3.0
Browser
Chrome
vol c: 931GB but status RAW!
vol f: 465GB but status RAW!

Is win7 located on the 1TB disk?
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Code:
diskpart
select disk 0
list part
select disk 1
list part
select disk 2
list part
exit
post output
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I'am able to boot in safe mode here are two pictures of the screen and of another when I hit escape.
Post a proof you can boot in safe mode plz. Can't believe it.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Code:
bcdedit /enum  {default}
post output plz
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Disk 0-2, I believe win7 was originally on the c drive.
 

Attachments

  • image.jpg
    image.jpg
    556.9 KB · Views: 3

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X6 1100T Processor
Motherboard
MSI 870A-G54 (MS-7599)
Memory
Total Memory: 14.00 GB Usable: 14.00 GB
Graphics Card(s)
NVIDIA GeForce 210
Sound Card
(1) NVIDIA High Definition Audio (2) HD Webcam C310 (3)
Hard Drives
(1) Hitachi HDS721010CLA332 ATA Device (2) WDC WD5000AAKX-001CA0 ATA Device (3) WDC WD5000AVVS-63H0B1 ATA Device (4) IC USB Storage-CFC USB Device (5) IC USB Storage-MMC USB Device (6) IC USB Storage-MSC USB Device (7) IC USB Storage-SMC
Cooling
Antec BP500U ATX12V Power Supply, 500 W
Antivirus
Kapersky 3.0
Browser
Chrome
Answer post 12 to 14 plz
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Sorry wrong attachment
 

Attachments

  • image.jpg
    image.jpg
    556.3 KB · Views: 2

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X6 1100T Processor
Motherboard
MSI 870A-G54 (MS-7599)
Memory
Total Memory: 14.00 GB Usable: 14.00 GB
Graphics Card(s)
NVIDIA GeForce 210
Sound Card
(1) NVIDIA High Definition Audio (2) HD Webcam C310 (3)
Hard Drives
(1) Hitachi HDS721010CLA332 ATA Device (2) WDC WD5000AAKX-001CA0 ATA Device (3) WDC WD5000AVVS-63H0B1 ATA Device (4) IC USB Storage-CFC USB Device (5) IC USB Storage-MMC USB Device (6) IC USB Storage-MSC USB Device (7) IC USB Storage-SMC
Cooling
Antec BP500U ATX12V Power Supply, 500 W
Antivirus
Kapersky 3.0
Browser
Chrome
Post 14, I had a typo in a command.
 

Attachments

  • image.jpg
    image.jpg
    496.1 KB · Views: 2

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X6 1100T Processor
Motherboard
MSI 870A-G54 (MS-7599)
Memory
Total Memory: 14.00 GB Usable: 14.00 GB
Graphics Card(s)
NVIDIA GeForce 210
Sound Card
(1) NVIDIA High Definition Audio (2) HD Webcam C310 (3)
Hard Drives
(1) Hitachi HDS721010CLA332 ATA Device (2) WDC WD5000AAKX-001CA0 ATA Device (3) WDC WD5000AVVS-63H0B1 ATA Device (4) IC USB Storage-CFC USB Device (5) IC USB Storage-MMC USB Device (6) IC USB Storage-MSC USB Device (7) IC USB Storage-SMC
Cooling
Antec BP500U ATX12V Power Supply, 500 W
Antivirus
Kapersky 3.0
Browser
Chrome
Code:
bcdedit /enum all
strange there's no default.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
As for proving I can boot in safe mode how would I go about doing that. I pressed F8 on startup and it it showed me the boot manager in safe mode one of the first attachments shows this.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X6 1100T Processor
Motherboard
MSI 870A-G54 (MS-7599)
Memory
Total Memory: 14.00 GB Usable: 14.00 GB
Graphics Card(s)
NVIDIA GeForce 210
Sound Card
(1) NVIDIA High Definition Audio (2) HD Webcam C310 (3)
Hard Drives
(1) Hitachi HDS721010CLA332 ATA Device (2) WDC WD5000AAKX-001CA0 ATA Device (3) WDC WD5000AVVS-63H0B1 ATA Device (4) IC USB Storage-CFC USB Device (5) IC USB Storage-MMC USB Device (6) IC USB Storage-MSC USB Device (7) IC USB Storage-SMC
Cooling
Antec BP500U ATX12V Power Supply, 500 W
Antivirus
Kapersky 3.0
Browser
Chrome
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