Solved Can't find/uninstall KB3004394; Update History says it's installed

Tanyuu

New member
Local time
4:00 PM
Messages
6
I'm yet another possible casualty of the dreaded KB3004394 update. However, in spite of my Installed History Log saying my computer had downloaded and installed it, I can't find it in my Installed Updates window, like so:

screenshot79.jpg


I've run SURT through an elevated command prompt and found no issues. This update's been keeping me from installing my new wacom tablet, and this computer's been the only one that I haven't been able to simply uninstall directly from the update menu to resolve my issues with installing my wacom tablet.

Let me know if there's any other information I can give! I had to edit my log package down to just a few items because of the file size cap.
 
Last edited:

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz8.00 GBNVIDIA GeForce GTX 645
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
Motherboard
Dell Inc. 0KWVT8
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 645
Sound Card
(1) Realtek High Definition Audio (2) NVIDIA High Definiti
Monitor(s) Displays
SyncMaster 226BW
Screen Resolution
1680 x 1050
Keyboard
Standard
Mouse
Standard
Antivirus
Avast!
Browser
Firefox

My Computer My Computer

At a glance

Windows 7 Pro 32Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz4,00 GB (Usable 2,98)NVIDIA NVS 5100M
Computer type
Laptop
Computer Manufacturer/Model Number
HP Elitebook 8540p
OS
Windows 7 Pro 32
CPU
Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz
Motherboard
Hewlett-Packard 1521
Memory
4,00 GB (Usable 2,98)
Graphics Card(s)
NVIDIA NVS 5100M
Sound Card
NVIDIA High Definition Audio
Screen Resolution
1600x900
Hard Drives
INTEL SSDSA2CW120G3
Antivirus
F-Secure Internet Security
Browser
IE, Firefox, Opera
Other Info
Sandboxie,
SRP (Software Restriction Policy),
EMET (Enhanced Mitigation Experience Toolkit),
WFC (Windows Firewall Control by BiniSoft),
Malwarebytes Premium
Alright! Hm. I guess I'll need to figure out what update's messing with my ability to install my wacom tablet on here. Thank you!
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz8.00 GBNVIDIA GeForce GTX 645
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
Motherboard
Dell Inc. 0KWVT8
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 645
Sound Card
(1) Realtek High Definition Audio (2) NVIDIA High Definiti
Monitor(s) Displays
SyncMaster 226BW
Screen Resolution
1680 x 1050
Keyboard
Standard
Mouse
Standard
Antivirus
Avast!
Browser
Firefox
Back
Top