Can't find video card driver for my PC

pshekerev

New member
Local time
6:08 PM
Messages
8
Hello again,
Today I tried to play ROBLOX (unsuccesful), but the game said my video card drivers are old. I tried searching on the official HP site, but when install them these problems happen:
LINK
LINK 2
Edit: i tried in other sites but again unsuccesfully.

Video card(s) (copied from answer):
Intel HD Graphics 4400 - integrated graphics
AMD Radeon R5 M330 - dedicated graphics

I'm not sure what dedicated and integraded graphics mean, but when i was using Windows 10 it said my v.c. is AMD Radeon R5 M330
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i5-4210U CPU @ 1.70GHz 2.40GHz8192MB RAM
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-4210U CPU @ 1.70GHz 2.40GHz
Memory
8192MB RAM
Antivirus
-
Browser
Google Chrome
Its possible there are no drivers for 7 have you tried AMD see it they have any?
 

My Computer My Computer

At a glance

win 8 32 bit
Computer type
PC/Desktop
OS
win 8 32 bit

My Computer My Computer

At a glance

Windows 7 Ultimate x64
Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
There are Windows 7 drivers available at the HP website, but first you want to recover the computer from the startup error. You can use System Restore to restore the computer to a time before you downloaded and installed the drivers. That should recover the computer. Once the computer has been recovered, I'll post the link for the Win 7 x64bit drivers.

:ar: How to do a System Restore | Seven Forums .
 

My Computer My Computer

At a glance

Windows 7 x64, Vista x64, 8.1 smartphoneIntel E8400 65W 64-bitDDR2 2 x 2GB, 1GB x 2XFX Radeon HD5750
Computer type
PC/Desktop
OS
Windows 7 x64, Vista x64, 8.1 smartphone
CPU
Intel E8400 65W 64-bit
Motherboard
Gigabyte EP45-UD3LR
Memory
DDR2 2 x 2GB, 1GB x 2
Graphics Card(s)
XFX Radeon HD5750
Sound Card
AMD High Definition Audio; Realtek High Definition Audio
Monitor(s) Displays
iiyama prolite X2377HDS
Screen Resolution
1920 x 1080
Hard Drives
500GB 7200 rpm Seagate ST3500413AS 16MB, 500GB 5400 rpm Toshiba MQ02ABF050H 32MB, 200GB 7200 rpm Seagate ST3200820AS 8MB, 2TB 7200 rpm Western Digital WD20EZRX 64MB
PSU
Enermax Liberty Modular
Case
Antec P193 Midi Tower
Keyboard
Mionix ZIBAL 60
Mouse
Razer USB 2.0 Diamondback Mouse or Huion Graphics Tablet
Browser
Internet Explorer, Lunascape, Firefox, Opera, Avast Safezone
Yeah, in the link I gave first chose your OS version.

What startup error?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
Yeah, in the link I gave first chose your OS version.

What startup error?

Sorry I did not see you had posted.

O.P. first LINK 2 indicates there is a startup error associated with problem, so I suggest to use System Restore to get the system stable again.
 

My Computer My Computer

At a glance

Windows 7 x64, Vista x64, 8.1 smartphoneIntel E8400 65W 64-bitDDR2 2 x 2GB, 1GB x 2XFX Radeon HD5750
Computer type
PC/Desktop
OS
Windows 7 x64, Vista x64, 8.1 smartphone
CPU
Intel E8400 65W 64-bit
Motherboard
Gigabyte EP45-UD3LR
Memory
DDR2 2 x 2GB, 1GB x 2
Graphics Card(s)
XFX Radeon HD5750
Sound Card
AMD High Definition Audio; Realtek High Definition Audio
Monitor(s) Displays
iiyama prolite X2377HDS
Screen Resolution
1920 x 1080
Hard Drives
500GB 7200 rpm Seagate ST3500413AS 16MB, 500GB 5400 rpm Toshiba MQ02ABF050H 32MB, 200GB 7200 rpm Seagate ST3200820AS 8MB, 2TB 7200 rpm Western Digital WD20EZRX 64MB
PSU
Enermax Liberty Modular
Case
Antec P193 Midi Tower
Keyboard
Mionix ZIBAL 60
Mouse
Razer USB 2.0 Diamondback Mouse or Huion Graphics Tablet
Browser
Internet Explorer, Lunascape, Firefox, Opera, Avast Safezone
i said i have tried every driver even in hp/amd site. NOTHING solves it
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i5-4210U CPU @ 1.70GHz 2.40GHz8192MB RAM
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-4210U CPU @ 1.70GHz 2.40GHz
Memory
8192MB RAM
Antivirus
-
Browser
Google Chrome
Its possible there are no drivers for 7 have you tried AMD see it they have any?
i've used 7 on this laptop before and it has drivers. my friend was installing them but he broke his leg and he can't help me rn
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i5-4210U CPU @ 1.70GHz 2.40GHz8192MB RAM
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-4210U CPU @ 1.70GHz 2.40GHz
Memory
8192MB RAM
Antivirus
-
Browser
Google Chrome
Had you done System Restore, like I mentioned in post #4? If successful, that will get your system stable.
 

My Computer My Computer

At a glance

Windows 7 x64, Vista x64, 8.1 smartphoneIntel E8400 65W 64-bitDDR2 2 x 2GB, 1GB x 2XFX Radeon HD5750
Computer type
PC/Desktop
OS
Windows 7 x64, Vista x64, 8.1 smartphone
CPU
Intel E8400 65W 64-bit
Motherboard
Gigabyte EP45-UD3LR
Memory
DDR2 2 x 2GB, 1GB x 2
Graphics Card(s)
XFX Radeon HD5750
Sound Card
AMD High Definition Audio; Realtek High Definition Audio
Monitor(s) Displays
iiyama prolite X2377HDS
Screen Resolution
1920 x 1080
Hard Drives
500GB 7200 rpm Seagate ST3500413AS 16MB, 500GB 5400 rpm Toshiba MQ02ABF050H 32MB, 200GB 7200 rpm Seagate ST3200820AS 8MB, 2TB 7200 rpm Western Digital WD20EZRX 64MB
PSU
Enermax Liberty Modular
Case
Antec P193 Midi Tower
Keyboard
Mionix ZIBAL 60
Mouse
Razer USB 2.0 Diamondback Mouse or Huion Graphics Tablet
Browser
Internet Explorer, Lunascape, Firefox, Opera, Avast Safezone
Had you done System Restore, like I mentioned in post #4? If successful, that will get your system stable.

and this broke my pc... it unistalled some drivers and it couldn't start
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i5-4210U CPU @ 1.70GHz 2.40GHz8192MB RAM
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-4210U CPU @ 1.70GHz 2.40GHz
Memory
8192MB RAM
Antivirus
-
Browser
Google Chrome
Run SFC /SCANNOW and check the results :ar: SFC /SCANNOW Command - System File Checker .

If that does not repair the issue, then run DISM /Online /Cleanup-image from an administrators command prompt, then check the results.
 

My Computer My Computer

At a glance

Windows 7 x64, Vista x64, 8.1 smartphoneIntel E8400 65W 64-bitDDR2 2 x 2GB, 1GB x 2XFX Radeon HD5750
Computer type
PC/Desktop
OS
Windows 7 x64, Vista x64, 8.1 smartphone
CPU
Intel E8400 65W 64-bit
Motherboard
Gigabyte EP45-UD3LR
Memory
DDR2 2 x 2GB, 1GB x 2
Graphics Card(s)
XFX Radeon HD5750
Sound Card
AMD High Definition Audio; Realtek High Definition Audio
Monitor(s) Displays
iiyama prolite X2377HDS
Screen Resolution
1920 x 1080
Hard Drives
500GB 7200 rpm Seagate ST3500413AS 16MB, 500GB 5400 rpm Toshiba MQ02ABF050H 32MB, 200GB 7200 rpm Seagate ST3200820AS 8MB, 2TB 7200 rpm Western Digital WD20EZRX 64MB
PSU
Enermax Liberty Modular
Case
Antec P193 Midi Tower
Keyboard
Mionix ZIBAL 60
Mouse
Razer USB 2.0 Diamondback Mouse or Huion Graphics Tablet
Browser
Internet Explorer, Lunascape, Firefox, Opera, Avast Safezone
tried it already, not working
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i5-4210U CPU @ 1.70GHz 2.40GHz8192MB RAM
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-4210U CPU @ 1.70GHz 2.40GHz
Memory
8192MB RAM
Antivirus
-
Browser
Google Chrome
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