Can't get a WEI rating.

[dukeofhurl]

Has anyone had a problem getting a Windows Experience Index rating?

I keep trying to get one and it won't work. The progress bar moves about 5% of the way and then stops. I have closed all running programs and let it sit for an hour. Task manager shows WinSAT.exe at 0% CPU usage.

Any ideas?

Here's my system:

Processor Information:
Vendor: AuthenticAMD
Speed: 3006 Mhz
2 logical processors
2 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported

Network Information:
Network Speed:

Windows Version:
Windows 7 (64 bit)
NTFS: Supported

Video Card:
Driver: ATI Radeon HD 3850 (Microsoft Corporation WDDM 1.1)
DirectX Driver Name: atiumdag.dll
Driver Version: 8.53.2.12
DirectX Driver Version: 8.14.10.610
Driver Date: 13 Nov 2008
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: ATI Radeon HD 3850 (Microsoft Corporation WDDM 1.1)
VendorID: 0x1002
DeviceID: 0x9505
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1200
Desktop Resolution: 1920 x 1200
Primary Display Size: 26.65" x 16.65" (31.42" diag)
67.7cm x 42.3cm (79.8cm diag)
Primary Bus Type Not Detected
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x


Sound card:
Audio device: Speakers (Creative SB Audigy 2

Memory:
RAM: 8189 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 476946 Mb
Largest Free Hard Disk Block: 104817 Mb
OS Install Date: Dec 31 1969
Installed Packages: Firefox,Windows Firewall

 

[tdk08]

OS Install Date: Dec 31 1969

What? lol

 

[dukeofhurl]

What? lol

Yeah, I saw that too. I ran the system information out of Steam. Apparently Steam doesn't get it.

 

[Airbot]

Hi dukeofhurl, welcome

Yeah, lol I was just about to comment on that. 1969 huh.

Maybe post this here: http://www.sevenforums.com/general-discussion/342-show-us-your-wei-40.html

Seems Freelancer852 has a problem running it when he put in 8gb of memory on post 399, maybe a connection?

 

[dukeofhurl]

Hi dukeofhurl, welcome

Yeah, lol I was just about to comment on that. 1969 huh.

Maybe post this here: http://www.sevenforums.com/general-discussion/342-show-us-your-wei-40.html

Seems Freelancer852 has a problem running it when he put in 8gb of memory on post 399, maybe a connection?

Thanks for the heads up on that. I haven't received that error. The progress bar just stops.

 

[longlife]

Hi, I had the same problem, the progress bar just stopped and it even made windows crash. I had to press the power button to reboot. It fixed everything when i installed the latest catalyst pack for my vga card. Mine is also an ati but an older one, a mobility x600. Hope this helped.

 

[RaulCo]

Hi,

From a command prompt by typing: winsat formal

this will take some minutes and after that the windows rating will works normally.

Regards and blessings

 

[Chappy]

It's probably your Graphics driver, yours is from Nov last year.
The first part of the WEI is the Graphics check and it's probably hanging on that old driver.

 

[dukeofhurl]

I fixed this with help from other threads and forums. I disabled write-caching on my hard drives and the WEI jumped to 5.8.

 

[jimbo45]

Hi there
There's been problems with WEI on build 7048.

This *might* work for you -- it did for me.

1) Instal the official chipset drivers for your machine --even if you get a message "current driver is newer than the version you are trying to install.

I used the Mobile Intel express GM965 chipset on the "offending" laptop rather than the "out of the box W7 Microsoft supplied one's".

2) Re-boot

3) runthe COMMAND LINE version of the program

in elevated mode run a CMD prompt (open run command box as administrator) winsat formal -v

This fixed it for me

cheers
jimbo