I get BSOD playing DOTA 2, atikmpag.sys...

Melja

New member
Local time
3:01 AM
Messages
7
Hi!
Most of the time it would start off with "Display driver stopped responding and has recovered". monitor goes black and I need to task manager to close the game. Than the BSOD happens after.
I try to unistal my drivers with DDU and then instal 14.4 WHQL , but it BSOD again.
I run MEM test and video card stress with Furmark, the temp. was 65 highest and it didnt even blink.
What else i can try to fix this?

Toshiba satellite L850 13D:
Windows 7 64-bit;
Intel(R) core(TM) i7;
AMD Radeon HD 7600M;
Chip type: AMD Radeon Grapich processor (0x6840);
DAC type:Internal DAC (400 Mhz);
approx total memory: 1754 MB;
Curent display mode: 1366 x 768 (32bit) (60Hz);
Monitor:Generic PnP Monitor;
Main driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,a;
Version: 14.100.0.0;
Date 18.04.2014 4:42:54;
DDi version: 11;
Driver model: WDDM 1.1;
Memory: 8192MB RAM.
 

My Computer My Computer

At a glance

Windows 7 Hope Premium 64bitI78GBAMD Radeon HD 7600M
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L850 13D
OS
Windows 7 Hope Premium 64bit
CPU
I7
Memory
8GB
Graphics Card(s)
AMD Radeon HD 7600M
Browser
Google chrome
Hello and welcome to Sevenforums!:orb:

The problem is caused by your graphics driver. Run Display Driver Uninstaller(DDU)
Make sure you tick the Uninstall C:/AMD and C:/NIVIDA folders while you are in DDU when you are done running DDU install your graphics driver again and you should be good to go! This is the guide for DDU: http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html

Remember to remove Catalyst and only install the graphics driver.
 

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Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Hi!
I do exscatly what you told me to do. I unistall AMD and NVIDIA with DDU, then i install only AMD display driver. I turned the game on, play for like 5 min and then its crashes again, i used task manager to exit,start game again and the game was super slow. :( :(
 

My Computer My Computer

At a glance

Windows 7 Hope Premium 64bitI78GBAMD Radeon HD 7600M
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L850 13D
OS
Windows 7 Hope Premium 64bit
CPU
I7
Memory
8GB
Graphics Card(s)
AMD Radeon HD 7600M
Browser
Google chrome
Please, post the new logs.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Ohh sorry, I forgot. There it is.
 

My Computer My Computer

At a glance

Windows 7 Hope Premium 64bitI78GBAMD Radeon HD 7600M
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L850 13D
OS
Windows 7 Hope Premium 64bit
CPU
I7
Memory
8GB
Graphics Card(s)
AMD Radeon HD 7600M
Browser
Google chrome

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
I already do that and the higest temp. was 65 celsius degrees, also i runed MSI Afterburner and put overclocks to zero, even that didnt help....
 

My Computer My Computer

At a glance

Windows 7 Hope Premium 64bitI78GBAMD Radeon HD 7600M
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L850 13D
OS
Windows 7 Hope Premium 64bit
CPU
I7
Memory
8GB
Graphics Card(s)
AMD Radeon HD 7600M
Browser
Google chrome

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Hi!
First of all sorry for waiting. I just reinstal my windows and instal only drivers, Dota2 and google chrome.I start the game and its crash again... :(.. i run this test .. short generic - pass, long generic - pass...i try to change my RAM with another but its crashes again... :(
 

My Computer My Computer

At a glance

Windows 7 Hope Premium 64bitI78GBAMD Radeon HD 7600M
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L850 13D
OS
Windows 7 Hope Premium 64bit
CPU
I7
Memory
8GB
Graphics Card(s)
AMD Radeon HD 7600M
Browser
Google chrome

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Here is the log..
 

My Computer My Computer

At a glance

Windows 7 Hope Premium 64bitI78GBAMD Radeon HD 7600M
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L850 13D
OS
Windows 7 Hope Premium 64bit
CPU
I7
Memory
8GB
Graphics Card(s)
AMD Radeon HD 7600M
Browser
Google chrome
Melja, You had no dump files. Would you please make sure your system is set for Small Memory Dumps?
http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

Please tell me what drivers you installed and where you got them and if you have run all of the Windows updates. Also, did your computer come from the factory with the Operating System it has on it now?

Would youplease try to reinstall your graphics driver and only install the Display Driver going by the instructions of this please. I think pretty similar to what you have been doing.

I am going to give you some links that will help you get a good clean install and not have any drivers you don't need that will conflict with other drivers. Download a WHQL driver from http://www.sevenforums.com/graphic-cards/329659-latest-amd-catalyst-video-driver-windows-7-a.html . Once you have them downloaded, uninstall you current driver from control panel. next clean up any left over drivers from following this tutorial http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html and select only ATI Display Drivers. After you have done that and rebooted, install the new driver, only select custom install and install only what you have to. Very few people need most of what they include. You do not need the audio/HDMI drivers as you already have that in your Motherboard drivers. Unless there is some reason you need them, the only thing you really need is the Display Driver.

Please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

Also, please go to device manager and tell me if there are any icons with yellow Triangles on them. If there are either tell me what they are or better, post a screenshot of that category expanded.
http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Also please tell me what you have plugged into the USB ports.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Hi!
I set my sistem to small memeory dumps now, sry about that. I instaled my drivers with driver pack solution and for display driver i used WHQL (instal only AMD Display driver). I had my windows update on last OS, but it crashes again, I will download it now and will be instaled as soon as download is completed. My computer come with same OS that im using now.
I reinstal my grapich driver again as you said, but no help (crashes again). I used sfc /scannow and first time i needed to restart , next time when i run it windows found no integrity violations.
Here it is my Dev. manager pic. View attachment 355911
In my usb port i have pluged in: mouse, razer kraken headset and external fan system. I tried to unplug all of it and then try, but no help its crhashes again. Now its start to crash at random time ( crhashes two times while I typing this).
New log:
 

My Computer My Computer

At a glance

Windows 7 Hope Premium 64bitI78GBAMD Radeon HD 7600M
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L850 13D
OS
Windows 7 Hope Premium 64bit
CPU
I7
Memory
8GB
Graphics Card(s)
AMD Radeon HD 7600M
Browser
Google chrome
Melja, just a couple of things I don't understand. What is driver pack solution and where did you get it? You should be installing drivers, including graphics drivers from Toshiba. Also, when you said you had Windows Updates installed on your last OS, does that mean you did not do a clean install on this computer? I am just trying to understand. Your Laptop, I am assuming uses switchable graphics, is that correct?
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
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