Solved Can't get higher resolution than 1024x768

Imstupid

New member
Local time
8:47 AM
Messages
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I just bought a laptop from a friend and I'm stupid so I don't know shit, but I know that the resolution should definitely get bigger than 1024x768. What is wrong, do I need new drivers or something?

Windows 7 Ultimate 32bit.
 

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My Computer My Computer

Computer Manufacturer/Model Number
Acer
OS
Microsoft Windows 7 Ultimate 32bit
CPU
Processor Mobile AMD Sempron(tm) Processor 3500+, 1800 Mhz
Memory
Installed Physical Memory (RAM) 2,00 GB
Graphics Card(s)
Nvidia GeForce Go 6100
Sound Card
Name High Definition Audio Device
Monitor(s) Displays
Name Standard VGA Graphics Adapter
Screen Resolution
1024x768
Hard Drives
Drive C:
Description Local Fixed Disk
Size 148,95 GB (159*934*050*304 bytes)
Free Space 52,11 GB (55*954*276*352 bytes)
Volume Serial Number 6C79B8F3

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
You need an updated driver for you graphics card.
There should be a label on your notebook containing a list of hardware in your computer.
With the name of your graphics card, use google search to find some updated drivers.
 

My Computer My Computer

OS
Windows 7 Enterprise x64 SP1
Thank you.

I tried to update drivers through device manager, but it says "Windows has determined the driver software for your device is up to date."

I've now updated more informations following that link, hope you can help me.
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer
OS
Microsoft Windows 7 Ultimate 32bit
CPU
Processor Mobile AMD Sempron(tm) Processor 3500+, 1800 Mhz
Memory
Installed Physical Memory (RAM) 2,00 GB
Graphics Card(s)
Nvidia GeForce Go 6100
Sound Card
Name High Definition Audio Device
Monitor(s) Displays
Name Standard VGA Graphics Adapter
Screen Resolution
1024x768
Hard Drives
Drive C:
Description Local Fixed Disk
Size 148,95 GB (159*934*050*304 bytes)
Free Space 52,11 GB (55*954*276*352 bytes)
Volume Serial Number 6C79B8F3

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 SP1 x64
CPU
Intel E8400 3.0 GHz
Motherboard
Gigabyte EP45-DS3R
Memory
4x1 Trascend DDR2 800 Mhz
Graphics Card(s)
Gainward 8800GT 512 Mb
Sound Card
Realtek HD Audio 889A
Monitor(s) Displays
LG L204WS
Screen Resolution
1680x1050
Hard Drives
Intel 520 Series 120Gb SSD (System)
Western Digital 6400AAKS 640Gb (Data)
PSU
Cooler Master 650W
Case
Cooler Master Centurion 532
Cooling
2x 12 cm fans
Keyboard
Logitech Wave
Mouse
Logitech G5
Internet Speed
10 Mbit Cable Flat
Antivirus
NOD32 Smart Security
Browser
Google Chrome
Thank you very much, all of you!!!
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer
OS
Microsoft Windows 7 Ultimate 32bit
CPU
Processor Mobile AMD Sempron(tm) Processor 3500+, 1800 Mhz
Memory
Installed Physical Memory (RAM) 2,00 GB
Graphics Card(s)
Nvidia GeForce Go 6100
Sound Card
Name High Definition Audio Device
Monitor(s) Displays
Name Standard VGA Graphics Adapter
Screen Resolution
1024x768
Hard Drives
Drive C:
Description Local Fixed Disk
Size 148,95 GB (159*934*050*304 bytes)
Free Space 52,11 GB (55*954*276*352 bytes)
Volume Serial Number 6C79B8F3
Thank you.

I tried to update drivers through device manager, but it says "Windows has determined the driver software for your device is up to date."

I've now updated more informations following that link, hope you can help me.

Looks like that is an on board graphics, Try the scan for graphics drivers option here,

Drivers - Download NVIDIA Drivers
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Ok, so I downloaded that driver and it says:

"NVIDIA installer cannot continue

The graphics driver could not find compatible graphics hardware."

Hmm...?
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer
OS
Microsoft Windows 7 Ultimate 32bit
CPU
Processor Mobile AMD Sempron(tm) Processor 3500+, 1800 Mhz
Memory
Installed Physical Memory (RAM) 2,00 GB
Graphics Card(s)
Nvidia GeForce Go 6100
Sound Card
Name High Definition Audio Device
Monitor(s) Displays
Name Standard VGA Graphics Adapter
Screen Resolution
1024x768
Hard Drives
Drive C:
Description Local Fixed Disk
Size 148,95 GB (159*934*050*304 bytes)
Free Space 52,11 GB (55*954*276*352 bytes)
Volume Serial Number 6C79B8F3

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
I downloaded both versions and the one on your link too, but none of them worked.

"NVIDIA installer cannot continue

The graphics driver could not find compatible graphics hardware."
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer
OS
Microsoft Windows 7 Ultimate 32bit
CPU
Processor Mobile AMD Sempron(tm) Processor 3500+, 1800 Mhz
Memory
Installed Physical Memory (RAM) 2,00 GB
Graphics Card(s)
Nvidia GeForce Go 6100
Sound Card
Name High Definition Audio Device
Monitor(s) Displays
Name Standard VGA Graphics Adapter
Screen Resolution
1024x768
Hard Drives
Drive C:
Description Local Fixed Disk
Size 148,95 GB (159*934*050*304 bytes)
Free Space 52,11 GB (55*954*276*352 bytes)
Volume Serial Number 6C79B8F3
I downloaded both versions and the one on your link too, but none of them worked.

"NVIDIA installer cannot continue

The graphics driver could not find compatible graphics hardware."

I was suggesting that you let it scan for your hardware using this button,

Capture.JPG

From this page Drivers - Download NVIDIA Drivers
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
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I got this result and don't know where to go from here.
 

Attachments

  • Untitled3.jpg
    Untitled3.jpg
    33.5 KB · Views: 71

My Computer My Computer

Computer Manufacturer/Model Number
Acer
OS
Microsoft Windows 7 Ultimate 32bit
CPU
Processor Mobile AMD Sempron(tm) Processor 3500+, 1800 Mhz
Memory
Installed Physical Memory (RAM) 2,00 GB
Graphics Card(s)
Nvidia GeForce Go 6100
Sound Card
Name High Definition Audio Device
Monitor(s) Displays
Name Standard VGA Graphics Adapter
Screen Resolution
1024x768
Hard Drives
Drive C:
Description Local Fixed Disk
Size 148,95 GB (159*934*050*304 bytes)
Free Space 52,11 GB (55*954*276*352 bytes)
Volume Serial Number 6C79B8F3
I got this result and don't know where to go from here.

What is the model # of your Acer?

And any other info, Laptop or desktop, etc.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Acer aspire 7003WSMi
Laptop
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer
OS
Microsoft Windows 7 Ultimate 32bit
CPU
Processor Mobile AMD Sempron(tm) Processor 3500+, 1800 Mhz
Memory
Installed Physical Memory (RAM) 2,00 GB
Graphics Card(s)
Nvidia GeForce Go 6100
Sound Card
Name High Definition Audio Device
Monitor(s) Displays
Name Standard VGA Graphics Adapter
Screen Resolution
1024x768
Hard Drives
Drive C:
Description Local Fixed Disk
Size 148,95 GB (159*934*050*304 bytes)
Free Space 52,11 GB (55*954*276*352 bytes)
Volume Serial Number 6C79B8F3

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Thank you so very much!!!
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer
OS
Microsoft Windows 7 Ultimate 32bit
CPU
Processor Mobile AMD Sempron(tm) Processor 3500+, 1800 Mhz
Memory
Installed Physical Memory (RAM) 2,00 GB
Graphics Card(s)
Nvidia GeForce Go 6100
Sound Card
Name High Definition Audio Device
Monitor(s) Displays
Name Standard VGA Graphics Adapter
Screen Resolution
1024x768
Hard Drives
Drive C:
Description Local Fixed Disk
Size 148,95 GB (159*934*050*304 bytes)
Free Space 52,11 GB (55*954*276*352 bytes)
Volume Serial Number 6C79B8F3

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Works great now, thanks again.
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer
OS
Microsoft Windows 7 Ultimate 32bit
CPU
Processor Mobile AMD Sempron(tm) Processor 3500+, 1800 Mhz
Memory
Installed Physical Memory (RAM) 2,00 GB
Graphics Card(s)
Nvidia GeForce Go 6100
Sound Card
Name High Definition Audio Device
Monitor(s) Displays
Name Standard VGA Graphics Adapter
Screen Resolution
1024x768
Hard Drives
Drive C:
Description Local Fixed Disk
Size 148,95 GB (159*934*050*304 bytes)
Free Space 52,11 GB (55*954*276*352 bytes)
Volume Serial Number 6C79B8F3

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
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