can't get Windows 7 HomeGroup to work

phinds

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I spent some time going through previous threads on home group problems but didn't see anything that seems to address my issue.

I once used home group some years ago between my wife's computer and my laptop and had zero problems. I have long since removed that link.

Now I have built a workstation and I can't get it to set up a home group with my laptop


  • I created a home group on the workstation
  • I set the Norton Security firewall to Full Trust
  • I copied/pasted the home group pass word and transferred it in a text file to the laptop (via thumb drive) just so there would be no chance of not getting it right.
  • I then went to the laptop and put the Norton firewall on Full Trust
  • I then told the laptop to join the home group, which it sees, using the same password as on the workstation, but it says it can't do that.
  • It suggested running the network diagnostics, but that showed no problem
  • It suggested running the network diagnostics on the workstation but that showed no problems either.

Both computers see the other on the network and both computers agree that there is a home group and both computers agree that the laptop can't join the home group.

I've considered kicking the case of the workstation or spitting on the keyboard of the laptop but that just seems spiteful and probably not helpful :sarc:

What to do ... what to do ...

Thanks for any help.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
self built
OS
Windows 7 Pro 64 bit version 6.1 (Service Pack 1)
CPU
Intel i7
Motherboard
Asus Z97 with Intel chipset
Memory
16 GB
Graphics Card(s)
i7 on-chip graphics driver
Hard Drives
Samsung EVO 256Gig boot drive, Seagate 2TB hybrid data drive
Antivirus
Norton
Browser
several, ususally FireFox
A long shot but worth to check: Homegroup requires all machines to have exactly the same time, quite often issues like yours can be solved simply by synchronizing the clock on all machines using the same time server.

See this tutorial on our sister site the Vista Forums for instructions, it applies to Windows 7, too: Internet Time Synchronization

Kari
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
A long shot but worth to check: Homegroup requires all machines to have exactly the same time, quite often issues like yours can be solved simply by synchronizing the clock on all machines using the same time server.

See this tutorial on our sister site the Vista Forums for instructions, it applies to Windows 7, too: Internet Time Synchronization

Kari
Thank you but as I should have noted above, that was clear in the directions and I checked that the clocks were synchronized. I even opened the second hand display to verify that they are good down to the second even though I assumed, correctly I believe, that it's really only the hours that can differ because each machine's time is slaved to the same ISP and only by setting the hours different relative to GMT could you make the clocks differ.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
self built
OS
Windows 7 Pro 64 bit version 6.1 (Service Pack 1)
CPU
Intel i7
Motherboard
Asus Z97 with Intel chipset
Memory
16 GB
Graphics Card(s)
i7 on-chip graphics driver
Hard Drives
Samsung EVO 256Gig boot drive, Seagate 2TB hybrid data drive
Antivirus
Norton
Browser
several, ususally FireFox
You said you copied/pasted the homegroup password, every time I joined a homegroup and copied/pasted the password it did not work had to type it in.

Jerry
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sager NP9170
OS
Win 7 Pro x64 / Win 10 Pro
CPU
Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz
Motherboard
CLEVO P170EM
Memory
12 GB
Graphics Card(s)
(1) Intel(R) HD Graphics 4000 (2) NVIDIA GeForce GTX 675M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Monitor(s) Displays
17.3
Screen Resolution
1920x1080
Hard Drives
(1) Samsung 860 EVO 500GB(OS) (1) Samsung 860 EVO 500GB(Data)
Keyboard
Backlite
Antivirus
MSE, Malwarebytes Pro
Browser
Firefox
Other Info
DESKTOP: Custom-built.
OS: Win 10 Pro x64.
CASE: Rosewill R5.
CPU: Intel I5 4670K CPU @ 3.40GHz.
CPU COOLER: Cool Master Hyper 212 EVO.
MOTHERBOARD: Asus Z87-A.
MEMORY: Kingston HyperX 2x4 GB.
GPU: Nvidia Geforce 650 TI.
PSU: Corsair TX750.
DRIVES: (1) Samsung 840 120 GB SSD (2) Western Digital blue 500 GB 7200 RPM.
You said you copied/pasted the homegroup password, every time I joined a homegroup and copied/pasted the password it did not work had to type it in.

Jerry
Thanks, but I did actually try it by hand first, VERY carefully, and when that didn't work I did the cut/paste. In both cases what showed up on the laptop was the correct password, so I don't think that's likely to be the problem. Of course since I have no idea what the problem IS, it's hard to say ...
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
self built
OS
Windows 7 Pro 64 bit version 6.1 (Service Pack 1)
CPU
Intel i7
Motherboard
Asus Z97 with Intel chipset
Memory
16 GB
Graphics Card(s)
i7 on-chip graphics driver
Hard Drives
Samsung EVO 256Gig boot drive, Seagate 2TB hybrid data drive
Antivirus
Norton
Browser
several, ususally FireFox
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