Solved Can't install Battlefield 3, DirectX Setup error: An internal error oc

rdrnr74

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I am trying to install Battlefield 3 and I get a "DirectX Setup error: An internal error occurred." I tried using DirectX End-User Runtime Web Installer and I get a second error "An internal system error occurred. Please refer to DXError.log and DirecX.log in your Windows folder to determine problem." I can't seem to figure it out, so I am hoping some of you smart folks out there can help me out. My system exceeds the recommended requirements for the game.

Win 7 64bit Ultimate SP1
i7 2600K cpu
16 Gb memory
ASUS GTX 570 graphics card (just updated drivers)

I've attached some files that will hopefully help you out.

Thank you
 

Attachments

  • DXError.jpg
    DXError.jpg
    8.2 KB · Views: 89
  • DXerror2.png
    DXerror2.png
    7.5 KB · Views: 85
  • DxDiag.txt
    DxDiag.txt
    43.3 KB · Views: 324
  • DXError.log
    DXError.log
    10.1 KB · Views: 240

My Computer My Computer

Computer Manufacturer/Model Number
My Build
OS
Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
CPU
Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Motherboard
ASUS P8 P67 Pro
Memory
16 Gb Corsair Vengeance 1866Mhz
Graphics Card(s)
ASUS GTX 570 Direct CUII
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Westinghouse L2410NM
Screen Resolution
1920 x 1200(p) (59.950Hz)
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Boot Drive: 120Gb SSD OCZ VERTEX TURBO
Storage: 3Tb Hitachi Deskstar, 7200RPM, 64MB Cache, SATA 3
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Corsair 600T
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Corsair H70 CPU cooler
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Logitech G19
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My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Home Premium x64
CPU
Intel Core i5 2500K
Motherboard
MSI MS-7750
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8GB DDR3
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nVidia GeForce GTX650 Ti BOOST
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Realtek
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1TB
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500W
Game issue

Found out its possibly a game issue. Working on the EA forums now. Thanks for your help.
 

My Computer My Computer

Computer Manufacturer/Model Number
My Build
OS
Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
CPU
Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Motherboard
ASUS P8 P67 Pro
Memory
16 Gb Corsair Vengeance 1866Mhz
Graphics Card(s)
ASUS GTX 570 Direct CUII
Monitor(s) Displays
Westinghouse L2410NM
Screen Resolution
1920 x 1200(p) (59.950Hz)
Hard Drives
Boot Drive: 120Gb SSD OCZ VERTEX TURBO
Storage: 3Tb Hitachi Deskstar, 7200RPM, 64MB Cache, SATA 3
PSU
Purepower 600W
Case
Corsair 600T
Cooling
Corsair H70 CPU cooler
Keyboard
Logitech G19
Mouse
Logitech G5
I have problem also rdrnr74Can't install Battlefield 3, DirectX Setup error: An internal error oc
I am trying to install Battlefield 3 and I get a "DirectX Setup error: An internal error occurred." I tried using DirectX End-User Runtime Web Installer and I get a second error "An internal system error occurred. Please refer to DXError.log and DirecX.log in your Windows folder to determine problem." I can't seem to figure it out, so I am hoping some of you smart folks out there can help me out. My system exceeds the recommended requirements for the game.

Win 7 64bit Ultimate SP1
i7 2600K cpu
16 Gb memory
ASUS GTX 570 graphics card (just updated drivers)

I've attached some files that will hopefully help you out.

Thank you
Attached Thumbnails

Attached Files
DxDiag.txt (43.3 KB, 33 views)
DXError.log (10.1 KB, 30 views)
DirectX.log (458.8 KB, 30 views)

how solve this problem guys ??? help me please. I really would like play battlefield 3 !:confused:
 

My Computer My Computer

OS
Windows 7 ultimate, 32 bit
Same problem here, but found solution. I don't know when you're getting the error.
Here the installation reached 100% and then gave the error.

As you get the error: Just remove the dvd and click on install again.
This worked for me.
It probably downloads the dx files from the internet that way.

Hope it works for you.

Greetings,
Neel
 

My Computer My Computer

OS
Windows 7 Ultimate x64
where do u put this
fileDxDiag.txt (43.3 KB, 33 views)
DXError.log (10.1 KB, 30 views)
DirectX.log (458.8 KB, 30 views)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
WINDOW 7 HOME BASIC x64
CPU
Pentium(R) Dual-Core [email protected]
Motherboard
INTEL
Memory
2 GB
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