DirectX install error - An internal system error occurred.

[callumshell1]

I recently re-installed windows and am now trying to install the DirectX End-User Runtimes (June 2010). All goes well, it installs everything, but as it finished I get this error:

I have tried redownloading, using other installers and updating my graphics drivers. Nothing will work. It's probably worth mentioning that the first time I tried installing, about a week ago, my computer totally froze in the middle of the install and I had to force restart.

Any ideas on how to fix this problem?

 

[A Guy]

Welcome to Seven Forums callumshell1. The 1st thing I would suggest would be to run the System Files Checker.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

See if it finds and corrects any errors. Also, see if you locate the 2 dx logs mentioned, in the windows directory, and post them here, or just the text if they are short, which they may well be.

A Guy

 

[callumshell1]

Thanks, I'll try that.

I forgot to mention, but I have no log files in my Windows folder.

Wait yes I do.
http://www.mediafire.com/?u2kmvyt6uryl0ea

I also ran that SFC scan, said there were errors but it couldn't fix them.

 

[A Guy]

If SFC could not fix something, then run the command again to see if it may be able to the next time. Sometimes it may take running the sfc /scannow command 3 or more times to completely fix everything that it's able to.

It found errors, that is where I would concentrate first. If it can't correct them, then the CBS log may point to where the issue lies. A Guy

P.S. From your DirectX.log

12/14/11 22:14:47: DXWSetup: A newer version of DirectX have been installed already.

Open regedit

Start> In search box type

regedit

Enter

Navigate to HKEY_LOCAL_MACHINE>Software>Microsoft>DirectX

Confirm version is 4.09.00.0904

This is the latest version, and the version your log says you have now.

12/14/11 22:14:47: DXWSetup: DirectX Version: 4.09.00.0904.00
12/14/11 22:14:47: DXWSetup: Setup Version: 4.09.00.0904.00
12/14/11 22:14:47: DXWSetup: A newer version of DirectX have been installed already.

 

[callumshell1]

Thanks, but there is still a problem. I'm trying to install Battlefield 3 but during the stage where it installs DirectX it fails, meaning I cannot play the game. Any ideas how I would fix this?

 

[mk10]

Thanks, but there is still a problem. I'm trying to install Battlefield 3 but during the stage where it installs DirectX it fails, meaning I cannot play the game. Any ideas how I would fix this?

First go to Computer > C > Program Files (x86) > Origin Games

Once you are in the Origin folder go into your BF3 Folder > _Installer > DirectX > redist

Once you are in this folder you will notice a bunch of .rar's. Delete ALL of the .rar files OUT of the redist folder. DO NOT DELETE: DSETUP.dll, dsetup32.dll, or DXSETUP.exe

Once the redist folder only has those 3 files that you DIDN'T delete are left, go back into Origin and hit the "Ready to Install" button again and it should be all set..

 

[madhouserevival]

I found this page after googling about the problem for hours and since it was in the first listing on Google I figured I'd post my solution here because it's more likely to be seen than any other in the results. What you are encountering is a registry error. It has incorrect info about your Directx installation.

I got an idea that worked. I have a mulitboot system, though this should work even from another computer if it has the exact same OS installed, so what I did was navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DirectX" and "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\DirectX" on my second OS and exported them to a backup folder, rebooted into my 1st OS and doubleclicked them to import them into the 1st System's registry, then rebooted again. After doing this I was FINALLY able to install directx_Jun2010_redist.exe successfully!

That'll teach me to back up my whole system more frequently!

 

[DragonDocter67]

i have the same problem

i have the same problem when trying to download fortnite

 

[techiesan778]

Hello !
I had some issues with the DX installation. I came across a utility called DXFix which indeed
fixed it.
I have posted for you here : DXFix.7z — RGhost — файлообменник
Wish it helps.