Can't install Office 2013, stuck on 94% progress!

Mr Davo

New member
Power User
Local time
8:03 PM
Messages
173
Hi Everyone,

I am experiencing some issues with the installation (or failed installation!) of Office 2013 Home & Business.

When I initially installed the software I wasn't aware that I should leave the computer running whilst Office 'installed in the background'. I rebooted the computer too early and the installation became corrupted.

At this point I attempted to fix the installation, however there was no improvement, so I made the decision to uninstall Office all together. Once uninstalled, I then reinstalled (from the installation CD / DVD).

Last night I left my computer sitting at 94% installed, as shown below, and when I returned to my computer after 12 hours the installation had not increased by a single percent!

12-hours-of-94.JPG


I am now at the point of uninstalling again, however I do not want to reinstall and find the same issue again.

Perhaps there is an "Office cleanup" program that I can run, or certain temp files that need to be deleted, or Registry keys that need tweaking...at any rate any suggestions on how to successfully install the software will be greatly appreciated.

Kind Regards,

Davo
 

My Computer My Computer

At a glance

Windows 7 (XP, by Virtualization)Intel i7 3820 (@ 3.6GHz)16 Gig DDR3 2133 (overclocked @ 2933MHz - 22G...ATI Radeon HD7800
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Velocity
OS
Windows 7 (XP, by Virtualization)
CPU
Intel i7 3820 (@ 3.6GHz)
Motherboard
Gigabtye X79-UP4
Memory
16 Gig DDR3 2133 (overclocked @ 2933MHz - 22GB/s)
Graphics Card(s)
ATI Radeon HD7800
Monitor(s) Displays
3
Screen Resolution
6400 x 1440 (3 Monitors, 1 Extra High Def!)
Hard Drives
500G SSD RAID 0 (Seq Read @ 889MB/s | Seq Write @ 844MB/s)
PSU
700 Watt
Case
Thermaltake
Keyboard
Microsoft
Mouse
Logitech
Internet Speed
20Mbps
Antivirus
AVG Internet Security Business Edition
Browser
Chrome
Other Info
7.7 on the Windows 7 INDEX! Not quite 7.9!!!
Try uninstalling Office again & then disable your anti virus program, before again installing it.
When Office 2013 is installed from a DVD, it does some of the installation via the internet from Microsoft, so it is also important to have you internet connection working at the same time.
Hope this gets you up & running.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bit sp1Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad...G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12...Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
Thank you.
 

My Computer My Computer

At a glance

Windows 7 (XP, by Virtualization)Intel i7 3820 (@ 3.6GHz)16 Gig DDR3 2133 (overclocked @ 2933MHz - 22G...ATI Radeon HD7800
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Velocity
OS
Windows 7 (XP, by Virtualization)
CPU
Intel i7 3820 (@ 3.6GHz)
Motherboard
Gigabtye X79-UP4
Memory
16 Gig DDR3 2133 (overclocked @ 2933MHz - 22GB/s)
Graphics Card(s)
ATI Radeon HD7800
Monitor(s) Displays
3
Screen Resolution
6400 x 1440 (3 Monitors, 1 Extra High Def!)
Hard Drives
500G SSD RAID 0 (Seq Read @ 889MB/s | Seq Write @ 844MB/s)
PSU
700 Watt
Case
Thermaltake
Keyboard
Microsoft
Mouse
Logitech
Internet Speed
20Mbps
Antivirus
AVG Internet Security Business Edition
Browser
Chrome
Other Info
7.7 on the Windows 7 INDEX! Not quite 7.9!!!

My Computer My Computer

At a glance

x64 (6.3.9600) Win8.1 Pro & soon dual boot x6...AMD A6-3420M APU with Radeon(tm) HD Graphics6.00 GBAMD Radeon(TM) HD 6520G
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
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