Can't install programs....Error: Insufficient privileges

[gears96]

Recently I have been trying to install some programs but i keep getting an error similar to this:
"Error occurred while attempting to create a directory in folder Program Data. Insufficient privileges. Install as administrator."

I keep getting the same error and I am trying to install Adobe Acrobat X Pro (if anyone is interested to know). And yes I am on an administrator account and i even tried installing it from the super administrator account. I have no ideas on how to fix this problem

Any help is appreciated . Thank you

 

[Ch@n]

Hi and welcome to sevenforums
Since you have already tried with both administrator and super administrator, can you disable UAC and check?
Disable UAC on Windows 7
Windows 7 makes it much easier to deal with UAC settings, and in fact you don’t have to completely disable UAC if you don’t want to.
Just type UAC into the start menu or Control Panel search box.
You can simply drag the slider up or down, depending on how often you want to be alerted.
If you drag it all the way down to the bottom, you’ll have disabled it entirely.

It is not recommended to keep UAC disabled, so once you have completed an installation re-enable UAC.

Let us know what happens.

 

[gears96]

Reply

Hi ad thank you for welcoming me =D

And I have tried installing it with the UAC disabled but it doesn't work same error

I also tried installing it with the firewall disabled but that doesn't seem to work

Thank you for the advice though. Any help is very appreciated

 

[Ch@n]

Hmmm..thought so.

We will try a SFC (System File Checker) scan to see if you have any corrupt system files.
Click Start
Type: CMD, from the results, right click CMD
Click 'Run as Administrator'
At the Command Prompt, type: sfc /scannow

This will check for any integrity violations and fix any corrupted operating system files.

Restart your system and let us know.

Note: This will remove any 3rd party themes you have installed.

 

[gears96]

Ok I am doing it right now I will reply back when done

Thank you for the advice =)

 

[Ch@n]

All the best

 

[gears96]

Ok so yea there were some corrupted files

I am gonna try installing it now (Y)

Thank you i will reply back and tell what happened in the end

 

[gears96]

Still No luck... I am getting frustrated now, and my laptop is like 1 month old...I really need help

 

[Ch@n]

Right click Program Data folder, Security, Select Users, Edit, Select Users and in the bottom checkmark fullcontrol, Ok, Ok. Then try to install and check.

 

[gears96]

I tried that already still doesn't work =/

Thank you for your time though. Any other advice?

 

[Ch@n]

Ok, Lets dig into some more detail.
Lets see who has ownership of that folder,
ProgramData > Properties > Security > Advanced > Owner
What is listed under Current owner:
Open command prompt and fire the below commands and let me know the results,
1. attrib c:\programdata
2. cd \ProgramData
dir /al

 

[gears96]

Ok I will tell you as soon as I am done

 

[gears96]

Ok so the owner is the same account I am on... Any ideas now?

 

[Ch@n]

Mind sharing the results? Screenshot will also help .

 

[gears96]

Ok these are the results

 

[Ch@n]

From the screenshot, ProgramData folder is read-only. Can you uncheck it from properties and try installing and let us know the results.

You can remove the system and read-only attributes through command prompt.

Open cmd and fire the commands below,

attrib -r -s c:\test

 

[gears96]

I know it is, it's not unchecking because some files can't change so it goes back to read only

 

[Ch@n]

Follow the above commands through cmd.

 

[gears96]

It says "file not found -C:\test"

 

[gears96]

Screen Shot