Solved Can't install Streets and Trips

[Britton30]

I've been trying unsuccessfully to reinstall MS Streets and Trips 2011 to my PC in the specs. It installed to my wife's without a hitch.
I manually downloaded the C++ noted here:



When I click to install this comes up:


Then this:



According to Installed updates I already have the C++ installed:



Can anyone think what I'm doing wrong?

 

[DavidE]

Does Streets and Trips create a log file with any error info that might help?

If not, one trick I use when I run into something like this:
- Search "C:" for *.log files and sort by DateTime descending
- Look through any log files created or updated around the time of the problem

There may even be entries in the WindowsUpdate.log file with info about this error.

MS is pretty good about logging info imho...
The problem can be finding and understanding it...

Maybe it's an issue with NetFramework ?

HTH,
David

 

[fireberd]

Many times doing a System Restore back to BEFORE the first attempt to install a product will give you a clean start and then it will install.

 

[Britton30]

David there was no log file related to Streets and Trips nor Updates.

Jack I'll try the restore today sometime.

 

[Layback Bear]

After you downloaded Street and Trips did you check Windows Updates?

 

[Britton30]

Well, now I can't do a restore point, it fails with a 80070005 error. Jack (LB) I did the requested update during the install attempt as in my snips. I tried it again after the failed attempt and nothing new came up. I have the software on a DVD.

 

[fireberd]

Have you tried to install it with "run as administrator"? If not, give that a try.

 

[DavidE]

Doing a Google for 80070005 it seems this error is often caused by a permissions problem.
If "Run as administrator" doesn't help, do you log in with an Administrator account?
If you can't restore from a Restore Point, do you have a recent System Backup Image you can restore?

 

[derekimo]

Found this Gary,

Error mesage trying to install Streets and Trips 2011 - .microsoft - Microsoft Community

 

[Britton30]

Thanks Derek I will give those ideas a shot.

 

[Britton30]

Success Using the steps listed under Answer in Derek's link the install went off without a hiccup.
Thanks Derek and y'all for the help.

 

[derekimo]

Cool, glad that worked for you Gary.

 

[DJCville]

Worked for me, too!

Well done, Derek!

 

[derekimo]

Worked for me, too!

Well done, Derek!

Thanks. Glad to hear it.

Welcome to the forum.

 

[robandjeanne]

Running MS Streets and Trips on W7 and W8.1

I have S&T 2007 and could not get it to run on W8.1. It runs good on W7, but would always hang up after the first attempt to use it on W8.1, and on W8 I don't think it even installed correctly. Amazingly once installed on W8.1, if you right click on the program click on properties then compatibility, you can select the option to run in W7. It works! This was probably the 7th session trying to get it to work. Success is sweet!