Can't install TinyWall

[mulambo]

I get this " Configuration data of the product are damaged, contact the support team" message when double-clicking on the installer. I don't know what I did actually to make it happen, I have probably messed too much with the register and made huge mistake. After clicking OK, the installer closes.

The program is TinyWall and it doesn't even let me install older versions because it says the program is already installed but it isn't, it doesn't appear neither in my installed programs list, neither on the disk or other 3rd party uninstallers (like CC cleaner, etc...). Newer versions either show this same message or they tell me they're for Win10 so they can't be installed. It worked fine for a long while (beside not being shown as tray icon as it should had sometimes).

So, how to delete any trace of it from the system so it recognizes is as if never installed? Of course the installer is ok, I don't even know why MS Installer sees it as corrupted. It's the only program I know showing this issue.

 

[Megahertz07]

There is two versions of the TinyWall, one for Win 7 and other for Win 10, both with the same name.
TinyWall V3.3.0 is for Win 10 and 11
TinyWall V3.2.5 for win 7

TinyWall V3.3.1 for win 7, 8, 10 and 11

Windows Firewall must be enabled as TinyWall is a complement. All other firewall must be uninstall or disabled.

 

[mulambo]

There is two versions of the TinyWall, one for Win 7 and other for Win 10, both with the same name.
TinyWall V3.3.0 is for Win 10 and 11
TinyWall V3.2.5 for win 7

TinyWall V3.3.1 for win 7, 8, 10 and 11

Windows Firewall must be enabled as TinyWall is a complement. All other firewall must be uninstall or disabled.

Thank you, I've actually downloaded the installers from the official site of the developer and, as explained in the first post, they don't work for the reasons given above. As I've said in the post, it's a matter of registry which I unfortunely have damaged to the point Windows Installer "views" Tinywall installer as corrupted, all versions of the Win7-compatible installers give me the same pop-up as in the first post.
Windows Firewall was activated, but I don't think that was the problem because the problem is in Windows Installer, that would probably needs to be fixed in the register, as explained in the first post.

 

[Megahertz07]

Open a CMD window as administrator and type:
chkdsk c: /f
It will say your disk is in use and ask if you want to schedule to next start = yes
Restart
Pay attention on the results, specially bad blocks, bad clusters, bad sectors etc

Back to Windows, open a CMD window as administrator and type:
sfc /scannow

If it finds any corrupted files, fixing or not, reboot and run again

 

[mulambo]

Open a CMD window as administrator and type:
chkdsk c: /f
It will say your disk is in use and ask if you want to schedule to next start = yes
Restart
Pay attention on the results, specially bad blocks, bad clusters, bad sectors etc

Back to Windows, open a CMD window as administrator and type:
sfc /scannow

If it finds any corrupted files, fixing or not, reboot and run again

It says some files weren't unable to restore and it gave a CBS.log that has this only part that seems interesting to the cause (the only part that's about something that could not be repaired) :

2023-06-15 23:59:35, Info                  CSI    00000350 [SR] Verify complete
2023-06-15 23:59:35, Info                  CSI    00000351 [SR] Repairing 1 components
2023-06-15 23:59:35, Info                  CSI    00000352 [SR] Beginning Verify and Repair transaction
2023-06-15 23:59:35, Info                  CSI    00000353 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-branding-base-ultimate_31bf3856ad364e35_6.1.7600.16385_none_979c1f2fd8e3b95a\basebrd.dll do not match actual file [l:22{11}]"basebrd.dll" :
  Found: {l:32 b:6avoUxU4IpE3jnx1EaCr2O+aQ/YuMiuitRMTQBzxF0M=} Expected: {l:32 b:gznNWcoQ5y4NjPvfLq/GZrSgMbn6uZyuTEB4VUoiD9c=}
2023-06-15 23:59:35, Info                  CSI    00000354 [SR] Cannot repair member file [l:22{11}]"basebrd.dll" of Microsoft-Windows-Branding-Base-Ultimate, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2023-06-15 23:59:35, Info                  CSI    00000355 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-branding-base-ultimate_31bf3856ad364e35_6.1.7600.16385_none_979c1f2fd8e3b95a\basebrd.dll do not match actual file [l:22{11}]"basebrd.dll" :
  Found: {l:32 b:6avoUxU4IpE3jnx1EaCr2O+aQ/YuMiuitRMTQBzxF0M=} Expected: {l:32 b:gznNWcoQ5y4NjPvfLq/GZrSgMbn6uZyuTEB4VUoiD9c=}
2023-06-15 23:59:35, Info                  CSI    00000356 [SR] Cannot repair member file [l:22{11}]"basebrd.dll" of Microsoft-Windows-Branding-Base-Ultimate, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2023-06-15 23:59:35, Info                  CSI    00000357 [SR] This component was referenced by [l:206{103}]"Microsoft-Windows-Branding-Ultimate-Client-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.BUC Namespace"
2023-06-15 23:59:35, Info                  CSI    00000358 Hashes for file member \??\C:\Windows\Branding\Basebrd\basebrd.dll do not match actual file [l:22{11}]"basebrd.dll" :
  Found: {l:32 b:6avoUxU4IpE3jnx1EaCr2O+aQ/YuMiuitRMTQBzxF0M=} Expected: {l:32 b:gznNWcoQ5y4NjPvfLq/GZrSgMbn6uZyuTEB4VUoiD9c=}
2023-06-15 23:59:35, Info                  CSI    00000359 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-branding-base-ultimate_31bf3856ad364e35_6.1.7600.16385_none_979c1f2fd8e3b95a\basebrd.dll do not match actual file [l:22{11}]"basebrd.dll" :
  Found: {l:32 b:6avoUxU4IpE3jnx1EaCr2O+aQ/YuMiuitRMTQBzxF0M=} Expected: {l:32 b:gznNWcoQ5y4NjPvfLq/GZrSgMbn6uZyuTEB4VUoiD9c=}
2023-06-15 23:59:35, Info                  CSI    0000035a [SR] Could not reproject corrupted file [ml:520{260},l:62{31}]"\??\C:\Windows\Branding\Basebrd"\[l:22{11}]"basebrd.dll"; source file in store is also corrupted
2023-06-15 23:59:35, Info                  CSI    0000035b Ignoring duplicate ownership for directory [l:62{31}]"\??\C:\Windows\Branding\Basebrd" in component Microsoft-Windows-Branding-Base-Ultimate, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral

 

[Megahertz07]

I was trying to send the "basebrd.dll" but my Win 7 is English and yours is probably Italian.

Do you have the Win 7 SP1 installation disk or Win 7 SP1 iso?

 

[mulambo]

I was trying to send the "basebrd.dll" but my Win 7 is English and yours is probably Italian.

Do you have the Win 7 SP1 installation disk or Win 7 SP1 iso?

Yes, but that dll file cannot be found, maybe it's in some archive?
It's Win 7 Ultimate

 

[file3456]

Archive.org may have the Italian version...

 

[mulambo]

I meant an archive file from the disc / ISO, archive.org the site has something but I doubt that's it (at least not the official italian version).
I was looking for 3rd party installers, but couldn't find one (they're all about the reverse thing, how to make an installer) for free.
Not even this guide worked.
Honestly, I think it's something about the registry, because the system still sees the program as installed... but it's nowhere, probably just a trace of it remained in the registry but all the rest is missing so the system gets confused about it and goes derp.
Maybe if somebody could upload the raw files of the program, to see what happens if I run the un-installer.

 

[Megahertz07]

Yes, but that dll file cannot be found, maybe it's in some archive?
It's Win 7 Ultimate

You can extract the C:\Windows\Branding\Basebrd from the one of the 4 images images on the disk.

Why don't you do a Repair install .
A repair install will reinstall Windows keeping your data and programs.
- It's always recommended to make a drive image as a backup
- As it is an install it will request the Win 7 ultimate license key. You can retrieve the key from the current installation using LicenseCrawler

 

[mulambo]

Thanks, I think I'll try that when I'll have the time (and guts), at the moment I don't want to mess further with it all for just one program that doesn't install, I may just switch to another free firewall (there are plenty actually which do the job pretty well, I just liked TinyWall for how simple it was). Didn't know about licensecrawler, must try that.

 

[vagenrider]

There is two versions of the TinyWall, one for Win 7 and other for Win 10, both with the same name.
TinyWall V3.3.0 is for Win 10 and 11
TinyWall V3.2.5 for win 7

TinyWall V3.3.1 for win 7, 8, 10 and 11

Windows Firewall must be enabled as TinyWall is a complement. All other firewall must be uninstall or disabled.

I have win11 and the funny thing is that none of them worked for me except the one for win7

 

[mulambo]

it still gives me this with both versions for Win7 (it says "configuration data of the product are damaged, contact tech support".
as I said, I remember I messed with the registry so I think there's some corruption in there I can't fix
I've found another decent firewall anyway, so it's no big problem, just a nice tool I kinda miss. thank you anyway for all the concern

 

[vagenrider]

it still gives me this with both versions for Win7 (it says "configuration data of the product are damaged, contact tech support".
as I said, I remember I messed with the registry so I think there's some corruption in there I can't fix
I've found another decent firewall anyway, so it's no big problem, just a nice tool I kinda miss. thank you anyway for all the concern
View attachment 423240

really have no idea about your issue,i just discovered this nice tool and i was trying to find out how to install because all packages gives me some installation error...and then i tryied just for fun the win 7 package and installed perfectly(on my secondary win11 installation)

 

[mulambo]

really have no idea about your issue,i just discovered this nice tool and i was trying to find out how to install because all packages gives me some installation error...and then i tryied just for fun the win 7 package and installed perfectly(on my secondary win11 installation)

I don't know neither, I just hope they'll release a portable version, hoping the problem is just on the way my system manages installs.