Solved Can't login - lost USB kb support

redtuiop

redtuiop

New member
Local time
9:49 PM
Messages
92
Location
Belfast, N. Ireland UK
I've just suddenly lost my keyboard function on starting up my PC today so can't log in to Windows. I've tried various options incl all other ports (5), safe mode, previous good config, and checking the USB support in the Bios but nothing is making any difference to the problem. Thankfully I've a dual-boot machine and have XP still installed which is what I'm using to write this, and it shows the keyboard is working fine otherwise. :huh:

I didn't do anything yesterday that I can think of that might be responsible for the problem, and obviously without access to the OS can't change anything anyway if there was. I do have a couple of old restores, but would rather not have to use them, and since I can't get back into Win 7 just at the minute to do a more up-to-date backup, equally not too keen to have to consider a reinstall.

=================
Have solved the problem. As ever, thanks to a superb backup program which I had set up to save a System Image as well as other backups, I was able to restore the proper driver files to sort out the problem. I'd discovered the kb drivers had been corrupted somehow so once they were restored, I was up and running again. Now stuck with another problem, but will hold off asking for help on it just yet as I think I'm heading towards a proper Restore or worse, a Reinstall if I can't get it sorted out.

Any suggestions??
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Generic
OS
Win 7 64bit SP2?
CPU
Intel G2030 3GHz
Motherboard
Gigabyte Motherboard GA-H61M
Memory
4 Gb
Graphics Card(s)
OnBoard
Sound Card
OnBoard
Monitor(s) Displays
BenQ GL2250
Screen Resolution
1920 x 1080
Hard Drives
3 x SATA (500, 1000, 2000)
PSU
460W Coolermaster
Case
Coolermaster
Cooling
3 x Fans
Keyboard
Microsoft Ergonomic 4000
Mouse
Kensington Trackball
Internet Speed
100 Gb
for the future if it didn't work, you can reinstall without formating, all files and folders in the partition that you used to install Windows 7 on will be but in a folder called: Windows.old in this way you will not lose anything and save time trying to fix and might fail in every time. now talking about your next problem :p
 

My Computer

OS
Windows 7 Ultimate x64
CPU
Core 2 Quad Q6600 2.40 GHz, 8 MB L2 Cach
Motherboard
MSI P35
Memory
4 GB DDR2
Graphics Card(s)
1GB MSI nvidia 8600 GeForce
Sound Card
Realtech
Monitor(s) Displays
Samsung 19 inch LCD
Hard Drives
500 GB SATA
Internet Speed
DSL 512Kbps :( VERY SLOW :(
I have the same problem. What did you do to fix this? :confused: I'm tired of plugging and unplugging, troubleshooting and re-troubleshooting my keyboard everytime I boot up.. My OS is Windows 7..
 

My Computer

OS
Windows 7 Home Basic 32bit
CPU
Intel Core i5-760
Motherboard
ASUS P7H55-M
Memory
2 GB DDR3 1333 Kingston
Graphics Card(s)
Redfox NVidia GeForce GTS 250
Sound Card
(Built-in)
Monitor(s) Displays
SamsungEX2020
Hard Drives
2x500 GB Seagate SATA
PSU
CoolerMaster 500W
Case
Gigabyte LUXO m1004
Hi,

In your BIOS, check to see that something called LEGACY USB or LEGACY USB SUPPORT is enabled. This option in the BIOS is specifically designed to allow keyboards and mice to work without the need for the drivers to be loaded.

Regards,
Golden
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Golden said:
Hi,

In your BIOS, check to see that something called LEGACY USB or LEGACY USB SUPPORT is enabled. This option in the BIOS is specifically designed to allow keyboards and mice to work without the need for the drivers to be loaded.

Regards,
Golden
Click to expand...

Legacy support is set to AUTO.
 

My Computer

OS
Windows 7 Home Basic 32bit
CPU
Intel Core i5-760
Motherboard
ASUS P7H55-M
Memory
2 GB DDR3 1333 Kingston
Graphics Card(s)
Redfox NVidia GeForce GTS 250
Sound Card
(Built-in)
Monitor(s) Displays
SamsungEX2020
Hard Drives
2x500 GB Seagate SATA
PSU
CoolerMaster 500W
Case
Gigabyte LUXO m1004
Can you turn it to ON?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518

My Computer

OS
Windows 7 Home Basic 32bit
CPU
Intel Core i5-760
Motherboard
ASUS P7H55-M
Memory
2 GB DDR3 1333 Kingston
Graphics Card(s)
Redfox NVidia GeForce GTS 250
Sound Card
(Built-in)
Monitor(s) Displays
SamsungEX2020
Hard Drives
2x500 GB Seagate SATA
PSU
CoolerMaster 500W
Case
Gigabyte LUXO m1004

My Computer

OS
Windows 7 Home Basic 32bit
CPU
Intel Core i5-760
Motherboard
ASUS P7H55-M
Memory
2 GB DDR3 1333 Kingston
Graphics Card(s)
Redfox NVidia GeForce GTS 250
Sound Card
(Built-in)
Monitor(s) Displays
SamsungEX2020
Hard Drives
2x500 GB Seagate SATA
PSU
CoolerMaster 500W
Case
Gigabyte LUXO m1004
No worries - glad its sorted.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
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