Solved Cant open Outlook

[kma1717]

Hi,

When I click on the Outlook 2010 icon on my desktop, it will not open, it just appears in the taskbar. The application just doesnt wanna seem to popup or open. I have tried a few fixes that Microsoft recommended and have tried an unistall/reinstall. After looking in Event Viewer, it said the following....

"Application popup: Windows - Application Error: The instruction at 0x5c71ead8 referenced memory at 0xe0ca5344. The memory could not be read".

In Event Viewer, under the Source column, it said "Application Popup"
In Event Viewer, under the Event ID column, it said "26"

I am not sure what the next troubleshooting steps would be, any help is greatly appreciated.

Thanks,
Kevin

 

[ThrashZone]

Hi,
Use the start menu listing of all programs Office/ outlook.
Do you get the same error ?

 

[kma1717]

Hi ThrashZone,

Thank you for the reply. Yes, the same thing happens. I cant find much about this issue online either If you think of any other suggestions, please let me know.

Thanks,
Kevin

 

[ThrashZone]

Hi,
Work your way though this,
Use Clean boot,
http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,
Cheers.

 

[kma1717]

I found this in an article and it resolved my issue. Thanks ThrashZone for trying to help me resolve this.

Solution: If Outlook is open but you cannot see it, close it by right clicking it in the task bar -> Close.

Once closed, right click the outlook icon you use to launch Outlook -> Properties -> Shortcut Tab -> Change the "run" drop down to "maximized". Apply.

 

[ThrashZone]

Hi,
Thanks for the update pretty weird that would be the case but what ever works