can't play .mov files from WMC

[chadd]

for some reason i can't play any .mov files from inside WMC. i've downloaded a bunch from hd-trailers.net and apple trailers and when i try to play them in WMC i just get the "cannot play video" error.

these .mov files play just fine when i open them in both WMP and MPC-HC.

i'm running win7x64 with no codec packs installed, just ffdshow.
i really don't want to install any codec packs either, but i'm wondering if installing shark would be a necessity to get this working.

anyone have any ideas? the part that really confuses me is that they play fine in WMP but won't open in WMC...

 

[Jacee]

Download Shark007.net - Windows 7 Codecs - WMP12 Codecs

 

[chadd]

so installing a codec pack is the only option?

 

[chadd]

i still can't get this to work... is installing a codec pack the only option? or is there a setting in ffdshow that i'm missing?

 

[whs]

.mov is a standard codec in Win7. Installing an extra codec pack is not going to help. WMC is very capricious. There must be another problem. I would just use WMP or VLC.

 

[chadd]

is it a standard codec in win7x64?
i tried doing more testing with a trailer .mov from apple's site and got these results:
MPC-HCx64 - plays fine
WMPx32 - plays fine
WMPx64 - cannot play video
WMC - cannot play video (i presume this is because WMC uses the x64 player?)

 

[whs]

Does the WLMM in your x64 work with ,mov?

 

[Shark007]

.mov is a standard codec in Win7.

mov is NOT a codec, it is a container just like MKV is a container. Windows 7 is capable of splitting the container down to its audio/video contents (sometimes) but your system would still need the proper codecs to be able to playback these contents.

Installing an extra codec pack is not going to help.

and this assumption is based on what knowledge?

WMC is very capricious.

Just because you fail to understand Media Center playback does not class the player as capricious.

I would just use WMP or VLC.

of course this would be your choice given your lack of understanding concerning video playback in general , but you know what? This is the Media Center forum, not the VLC forum.

If WMP and VLC can play the video but Media Center cannot, it is DEFINATELY a codec problem.

BTW, Media Center DOES NOT use Windows Media Player for playback.

I dont even know if installing my codecs will help you but if you upload a sample mov file to mediafire.com and post the download url here, I can test it and tell you if my software can solve your problem, or not, without you even installing it to test its viability.

 

[whs]

LOL, Shark it is obvious that you are the expert and I am a layman. But on my systems (x64 and x86) .mov files work perfectly well. But your insights are appreciated. It is never too late to learn something.

Btw: WMC is capricious - I have nothing but trouble with it - and that is independent of codecs. I deccided not to use it.

 

[chadd]

I dont even know if installing my codecs will help you but if you upload a sample mov file to mediafire.com and post the download url here, I can test it and tell you if my software can solve your problem, or not, without you even installing it to test its viability.

just go to apple and pick any trailer .mov file.
i have the same results with all of them.


is there any way for me to tell why it isn't playing in WMC? i'd rather figure out the problem than just throw codecs at it...

 

[Shark007]

On my 64bit test system i can play those trailers in Media Center without installing any additional codecs.

Use of such tools as MCDU or Win7DSFilterTweaker have most likely broken your system but at least you avoided those evil codecpacks.

 

[chadd]

so how can i tell why i'm not able to play these .mov files in WMC (or in WMPx64) ?

 

[Shark007]

All I can suggest is that next time you get around to formatting your system because you have broken it by attempting to fix playback issues on your own, you avoid the tools/software that are obviously breaking it.

BTW, my codecs are tried, tested and true. They are well known NOT to break your system and will provide FULL support for all your media without any additional software installations or tools what-so-ever.

it is possible that using the [Reset All] button of my Settings Application(s) will correct the issues you are experiencing.

Always remember, proper uninstall of my software can only be performed using the provided uninstall button on the Help TAB of the Settings Application(s)

 

[chadd]

All I can suggest is that next time you get around to formatting your system because you have broken it by attempting to fix playback issues on your own, you avoid the tools/software that are obviously breaking it.

so best suggestion is to reinstall windows? there isn't any way to find out why i can't play these in wmc? how will i know what "tools are obviously breaking it" if i don't know why it is broken?

or will installing your codec pack "reset" things?

 

[Shark007]

or will installing your codec pack "reset" things?

The [Reset All] button in the 64bit Settings Application MAY fix this for you,
because it does reset Windows itself to the Windows Native default settings.

For the 64bit Settings Application to function, you must 1st install the 32bit Win7codecs.

 

[chadd]

i'll try that then.

i would still like to know what was the actual problem in the first place so i can avoid that in the future.

 

[Shark007]

If using [Reset All] fixes it, the cause of the problem was Win7DSFilterTweaker

If it is not fixed, and you have used MCDU, use that tool again to try and set things back to Microsoft

 

[chadd]

i don't remember using either of those tools, but thanks for the advice.

 

[Shark007]

i don't remember using either of those tools, but thanks for the advice.

I'm sorry for assuming you had. Often they are the root of Media Center problems. Now that I know you havent used these softwares, my next best guess is that some other software (probably a player) modified native registry information for the mov filetype. Attached to this post is the native registry entries for mov containers. Download it, and to install it, doubleclick the file. Test mov files in Media Center.

 

[chadd]

i installed your shark packs, both 32 and 64 in order as you said. hit "reset all" on both and then the .mov files played in WMC. so then i uninstalled the shark packs using the uninstall button on the help tab, in order, and after complete, i couldn't play .mov files anymore. i also couldn't watch live tv. (live tv worked before uninstalling)

i just tried your .reg file and it installed ok, but i still get the "cannot play video" in wmc.

can you think of anything else for me to try? i'd rather not go to the extreme of reinstalling win7, but if i have to i guess i have to...