Can't seem to rename files in AVG Rescue

[Rawad]

Sure!

All the Options Below I have Tried and none of them seemed to fix the boot problem I am having with windows 7
ImageShack® - Online Photo and Video Hosting


Blue Screen OF Death
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ImageShack® - Online Photo and Video Hosting


I really hope these two images helped out.

 

[VistaKing]

Raiden

The F4 BSOD points to a hard drive issue . If you have an SSD drive update the firmware if you have a spinning head hard drive run the diagnostic test from the hard drive's manufacture .

 

[Rawad]

Raiden

The F4 BSOD points to a hard drive issue . If you have an SSD drive update the firmware if you have a spinning head hard drive run the diagnostic test from the hard drive's manufacture .

Sorry what you just confused the hell out of me . All I understood was Blue Screen of death . I have no idea what you mean by ssd drive or spinning head hardrive.

 

[VistaKing]

SSD drive is the Solid State Drive newer types of hard drives

Spinning head hard drive is the older mechanical hard drives.

 

[Rawad]

SSD drive is the Solid State Drive newer types of hard drives

Spinning head hard drive is the older mechanical hard drives.

So how would I update the firmware. Sorry I really don't have much experience.

 

[VistaKing]

What is the model of the hard drive ?

 

[Rawad]

What is the model of the hard drive ?

I don't see the model number . Is it suppose to say on the back sticker model because all I see the Microsoft sticker. I think the other sticker have been removed.


Windows 7 Home Prem OA HP
584037-001 (Model Number?)

 

[VistaKing]

Open up the command prompt . Click on rb: button type CMD inside the search programs and files box and press [ENTER]

Inside the command prompt type in

wmic DISKDRIVE GET SerialNumber

 

[Rawad]

Open up the command prompt . Click on rb: button type CMD inside the search programs and files box and press [ENTER]

Inside the command prompt type in

wmic DISKDRIVE GET SerialNumber

I will use the Windows 7 Installation Disk to do that and let you know the model number. What location it has to be C drive or D to type this in wmic DISKDRIVE GET SerialNumber ?

 

[VistaKing]

Doesn't matter . When you use the windows 7 installation DVD it will open the path to x:\Windows\System32 or X:\Sources .

Try opening the command prompt from Safe Mode with Command Prompt. Tab F8 while the PC is booting on the Advanced Boot Options choose Safe Mode with Command Prompt. Login if need be and input the commands .

 

[Rawad]

Doesn't matter . When you use the windows 7 installation DVD it will open the path to x:\Windows\System32 or X:\Sources .

Try opening the command prompt from Safe Mode with Command Prompt. Tab F8 while the PC is booting on the Advanced Boot Options choose Safe Mode with Command Prompt. Login if need be and input the commands .

None of the option work. I am just gonna do the step you suggested in windows 7 installation disk

 

[VistaKing]

Ok . Is there a way to get the model of the laptop on the bottom ?

 

[Rawad]

So I typed in exactly what you said wmic DISKDRIVE GET SerialNumber. Do I replace The DISKDRIVE with the letter of the hardrive which is D in this case? I will show you a picture

ImageShack® - Online Photo and Video Hosting

 

[VistaKing]

Point to D:\Windows\System32 then try the command again

 

[Rawad]

Point to D:\Windows\System32 then try the command again

It just says invalid XML Content.

 

[VistaKing]

Try this and tell me what the result is

In the command prompt that shows
X:\Sources
Type in

bcdedit | find "osdevice"

include quotes

   Note

the | pipe symbol is the key above Enter . Hold shift down and press the key with \ on it

Press the enter key after you inputted the command . It will tell you the drive letter of Windows . It might say its os device partition=D:

 

[Rawad]

Ok whats next? I got that part successfully working.

 

[VistaKing]

Does it say your OS device is D ?

Type in

cd D:\Windows\System32

 

[Rawad]

It Sure does.

 

[VistaKing]

Try running the command

cd D:\Windows\System32