Catalyst Control Center missing/Wont install

[mansun37]

I've taken a look in the file and it still appears to list AMD and NVIDIA drivers, is that normal? Just run Drivers S. again and its not showing that there is anything left to remove.

 

[solarmystic]

And now for the penultimate step (sorry but we might need another one after this)

It's time to purge the system of these pesky pnputil entries to allow the Catalyst Install Manager to detect your card properly.

Published name :            oem13.inf
Driver package provider :   NVIDIA
Class :                     Display adapters
Driver date and version :   09/27/2009 8.16.11.9107
Signer name :               Microsoft Windows Hardware Compatibility Publisher

Published name :            oem24.inf
Driver package provider :   NVIDIA
Class :                     Display adapters
Driver date and version :   07/09/2010 8.17.12.5896
Signer name :               Microsoft Windows Hardware Compatibility Publisher

Published name :            oem40.inf
Driver package provider :   ATI Technologies Inc.
Class :                     Display adapters
Driver date and version :   04/19/2011 8.850.0.0000
Signer name :               Microsoft Windows Hardware Compatibility Publisher

Follow these steps VERY closely as one misstyped character can cause other plug and play devices in your system to fail or stop functioning.


1. Open yet another elevated command prompt


2. Type in these commands as displayed in the CODE box, one at a time, and press Enter for each command

pnputil -f -d oem13.inf
pnputil -f -d oem24.inf
pnputil -f -d oem40.inf

3. Reboot your computer again afterwards.

Respond when you've done the above steps.

 

[solarmystic]

I've taken a look in the file and it still appears to list AMD and NVIDIA drivers, is that normal? Just run Drivers S. again and its not showing that there is anything left to remove.

That's not a listing of what you have on your system, my good man, that the list of options you can select to make it scan for those particular drivers

Anyway, respond again once you've done the steps in my previous post, CAREFULLY... don't rush it.

 

[mansun37]

Ahh I see.

Driver S. is new to me, hadn't used it before this problem.

Have carried out above steps and am rebooting now.

 

[mansun37]

OK, rebooted

 

[solarmystic]

EDIT:- Oh my lord, I failed to realise one very important thing... You're running Windows 7 32 bit!!!!

The drivers i made you download were of the 64 bit version!!! You would've never been able to get that setup to detect your card in a million years!

Here's the proper link to the AMD 32bit drivers for your system:-

http://www2.ati.com/drivers/12-6_vista_win7_32_dd_ccc.exe

 

[mansun37]

I see....

...Oh how annoying.

Same list of 3 things as before

 

[solarmystic]

I see....

...Oh how annoying.

Same list of 3 things as before

Refer to my previous edited post... I just had a revelation of sorts

I've been so used to Windows 7 64bit that I assume all PCs with high end gaming hardware would have it installed.. Please accept my humblest apologies....

Please download that driver I linked to in my edited post... the 32 bit one and run the installer... hopefully all goes well this time, and select customized install again.

 

[mansun37]

No problem, easy mistake to make. I've actually been out of the PC gaming world for ages, but with the release of the new Sins of a Solar Empire I decided it was time to revisit the PC and perform some upgrades. Next on the list is a new mobo and processor, followed by bigger hard disk! At that point I should make the switch to 64 bit Win7, but 32 bit serves me well enough for now.

 

[solarmystic]

Have you got that last bit sorted out? What does the customized install window say when you run installer this time?

 

[mansun37]

Oh bum, still no joy.

 

[solarmystic]

Errr... (we're not giving up yet)

Try the driver from this link instead. These are newer and they're also 32 bit.

http://www2.ati.com/drivers/hotfix/catalyst_12.7_hotfixes/catalyst_12-7_beta_windows7_20120629.exe

Also do the whole pnputil.exe -e >pnp.txt upload bit again with the command prompt.. i need to see whether those entries are really gone from your system...

You are sure you're running on the Standard VGA Adapter now right? Check Device manager again to be sure... and please post another screenshot from that window and also GPUz again

 

[mansun37]

OK, just downloading now.

 

[mansun37]

Afraid still no luck, just the same 3 things as before.

 

[mansun37]

Afraid I need to call it a night now. If you've any other suggestions let me know and if I've time I'll try them out in the morning before work. Many thanks for all the help so far.

 

[solarmystic]

Alrighty then... have a good night and thanks for being patient..

 

[solarmystic]

As for any additonal suggestions, well, you did mention that the card came with drivers from a CD.. i guess you have the option of sticking with them... after all they were the only ones that could detect your card...

I tried looking through some additional documentation, including an .inf file manual update method, but it seems like your card's already in the inf files...

EDIT: If you would like an alternative to CCC, I'd recommend this software... I use it myself for my own AMD graphics card, and does well for my purposes...

http://downloads.guru3d.com/download.php?det=733

 

[mansun37]

All drivers I've tried have come up with the same available options to install. There's nothing during the installation process that suggests the card hasn't been correctly detected, and after installation the card operates fine.

I wouldn't have noticed the issue had I not tried to set up eyefinity, do you know if your suggested replacement supports it? I had a quick look but it's not explicitly stated.

I'm potentially doing further upgrades so will add installing a new version of windows to the list to hope that resolves this.

 

[solarmystic]

A cursory glance and read up suggests that ATI Tray Tools does not specifically offer the same customizibility that CCC offers with regards to Eyefinity..

If you're planning to upgrade to new hardware and adding new windows, a fresh new installation of the 64bit version of your Windows would be best, it would offer you a clean slate, and have a higher probability that these issues will not arise..

Being a card carrying ATI/AMD user for quite the past 8 years or so, I've dealt with many issues related to ATI/AMD graphics cards and their drivers/driver support for games in the past; one of which had the exact same symptoms like your problem, which is why we did the whole song and dance with those utilities yesterday.

As a heads up, you can use the key that came with your 32bit version of Windows 7 for the 64bit version as well if it is a retail version; just deactivate your 32bit version prior to the upgrade via Microsoft Support and activate your 64 bit version of 7 afterwards..

Thanks for being patient and cooperating with me yesterday...

 

[mansun37]

No problem, thanks for taking the time to offer up suggestions. At least it wasn't something so simple I look like an idiot! :-D