Solved CCleaner

Aardvarkly

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222
Location
Northern France
I have been using CCleaner (Free version) for years but I am having a problem at the moment. I tried to "check for updates" this morning and it wouldn't update. It is currently on v6.38.11537 but doesn't update and shows a vague message about something went wrong. I looked on their website and everything is about a recent new CCleaner 7 which is a paid version. No info about how to update or sort out any problems with the free version. Has anyone else had any problems with it? Could this be Piriform dumping W7 users like so many others have done?

It certainly looks like it. I managed to find an older version to install. Works fine, and I have disabled "auto update" so should have no further problems.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built Asus
OS
Windows 7 Pro 64bit
CPU
Intel® Core™ i3 Processor 3.7ghz
Motherboard
Asus Intel Prime H270-Pro LGA 1151 ATX
Memory
Crucial (2x8GB) DDR4-2400
Graphics Card(s)
on board
Monitor(s) Displays
BENQ GL2450HE (24 inch)
Screen Resolution
1980 x 1080
Hard Drives
C drive is SSD Crucial 500gb mostly for the OS
PSU
Corsair CX750
Case
A big black one
Cooling
Cooler Master Hyper TX3i on the processor
Keyboard
Logitech k2700 wireless
Mouse
Logitech M575 wireless trackball
Internet Speed
Just under about 7mb/s on a good day
Antivirus
Avira Free
Browser
Opera, Firefox, Chrome, and Supermium
Has anyone else had any problems with it? Could this be Piriform dumping W7 users like so many others have done?

Quite possibly. I have been having the same problem with Wise Cleaner. Haven't been able to update it for the past two weeks or so. Just use the last working version.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway GT5656
OS
Windows 7 x64 SP1
CPU
AMD Athlon 64 X2 6000+ / 3.0 GHz
Motherboard
NVIDIA GeForce 6150 SE
Memory
6 GB
Monitor(s) Displays
Lenovo LED
Screen Resolution
1920 X 1080
Hard Drives
Windows on 500 GB spinner; Ubuntu 16 on Sandisk 250GB SSD; Bodhi5 on Samsung 250GB SSD; another old spinner for fooling around.
PSU
Original that came with computer
Keyboard
Logitech wireless
Mouse
Logitech wireless
Antivirus
Microsoft Sec Essentials
Browser
Vivaldi
Copy that!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built Asus
OS
Windows 7 Pro 64bit
CPU
Intel® Core™ i3 Processor 3.7ghz
Motherboard
Asus Intel Prime H270-Pro LGA 1151 ATX
Memory
Crucial (2x8GB) DDR4-2400
Graphics Card(s)
on board
Monitor(s) Displays
BENQ GL2450HE (24 inch)
Screen Resolution
1980 x 1080
Hard Drives
C drive is SSD Crucial 500gb mostly for the OS
PSU
Corsair CX750
Case
A big black one
Cooling
Cooler Master Hyper TX3i on the processor
Keyboard
Logitech k2700 wireless
Mouse
Logitech M575 wireless trackball
Internet Speed
Just under about 7mb/s on a good day
Antivirus
Avira Free
Browser
Opera, Firefox, Chrome, and Supermium
6.39.11548 was the last version 6 released before the disastrous version 7 was released.

I keep a copy of it to install and use after doing a clean install of Windows 7/10/11 in a computer.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell OptiPlex 9020
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i7-4790 3.60 GHz
Memory
32 GB DDR3-1600 MHz
Graphics Card(s)
Integrated Intel HD Graphics 4600
Monitor(s) Displays
Viewsonic 32" LCD
Hard Drives
Kingston SATA 3 240 GB SSD
Internet Speed
Spectrum Internet 1000 Mbps
The older one I found was 6.38.11537. Do you know where I can find your later version? There are a lot of sites offering "older versions" of software but most seem dodgy at best in terms of malware additions. I know the standard advice is always source your software from the developer's own site but in this case CCleaner doesn't offer any older versions.....or have I missed it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built Asus
OS
Windows 7 Pro 64bit
CPU
Intel® Core™ i3 Processor 3.7ghz
Motherboard
Asus Intel Prime H270-Pro LGA 1151 ATX
Memory
Crucial (2x8GB) DDR4-2400
Graphics Card(s)
on board
Monitor(s) Displays
BENQ GL2450HE (24 inch)
Screen Resolution
1980 x 1080
Hard Drives
C drive is SSD Crucial 500gb mostly for the OS
PSU
Corsair CX750
Case
A big black one
Cooling
Cooler Master Hyper TX3i on the processor
Keyboard
Logitech k2700 wireless
Mouse
Logitech M575 wireless trackball
Internet Speed
Just under about 7mb/s on a good day
Antivirus
Avira Free
Browser
Opera, Firefox, Chrome, and Supermium
Once a site releases a new version of an app, it usually removes the previous version.
That is why I always retain a copy of the version of an app which I intend to install again in the future.

The file size of my copy of CCleaner 6.39.11548 is 84.2 MB.
I would upload it here for you to obtain, but the file size is too large to be accepted.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell OptiPlex 9020
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i7-4790 3.60 GHz
Memory
32 GB DDR3-1600 MHz
Graphics Card(s)
Integrated Intel HD Graphics 4600
Monitor(s) Displays
Viewsonic 32" LCD
Hard Drives
Kingston SATA 3 240 GB SSD
Internet Speed
Spectrum Internet 1000 Mbps
I fully understand. My internet is almost down to dialup speed today so it is just as well I don't have a large file to download. Many thanks anyway.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built Asus
OS
Windows 7 Pro 64bit
CPU
Intel® Core™ i3 Processor 3.7ghz
Motherboard
Asus Intel Prime H270-Pro LGA 1151 ATX
Memory
Crucial (2x8GB) DDR4-2400
Graphics Card(s)
on board
Monitor(s) Displays
BENQ GL2450HE (24 inch)
Screen Resolution
1980 x 1080
Hard Drives
C drive is SSD Crucial 500gb mostly for the OS
PSU
Corsair CX750
Case
A big black one
Cooling
Cooler Master Hyper TX3i on the processor
Keyboard
Logitech k2700 wireless
Mouse
Logitech M575 wireless trackball
Internet Speed
Just under about 7mb/s on a good day
Antivirus
Avira Free
Browser
Opera, Firefox, Chrome, and Supermium
The older one I found was 6.38.11537. Do you know where I can find your later version? There are a lot of sites offering "older versions" of software but most seem dodgy at best in terms of malware additions. I know the standard advice is always source your software from the developer's own site but in this case CCleaner doesn't offer any older versions.....or have I missed it.
You may have missed it. Go to: Download CCleaner builds | CCleaner Portable, Slim, and more

Here you will find two downloads that are 6.39:

CCleaner Free - Official sunset release
Standard installer for Windows 7 users

CCleaner - Portable
Zip file, no installer​
 

My Computers

System One System Two

  • Computer type
    Laptop
    Computer Manufacturer/Model Number
    Toshiba satellite C650D
    OS
    Windows 7 Home Premium x64
    CPU
    AMD V120
    Memory
    4GB
    Internet Speed
    150 Mbps
    Antivirus
    MSE
    Browser
    IE11, Edge, Firefox
    Other Info
    I also have W7 Pro on my System Two, and several W7 Hyper-V VMs. My other machines run Windows 10/11. Their specs are in my Ten Forums & Eleven Forum profiles.
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Lenovo Thinkpad T430
    OS
    Windows 7 Pro x64
    CPU
    Intel i5-3320M
    Memory
    8 GB
    Hard Drives
    250GB Samsung SSD 860 EVO
    Other Info
    Antivirus: MSE
Many thanks. I am downloading this one as I write. It will take a while at approx. 22kb/s.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built Asus
OS
Windows 7 Pro 64bit
CPU
Intel® Core™ i3 Processor 3.7ghz
Motherboard
Asus Intel Prime H270-Pro LGA 1151 ATX
Memory
Crucial (2x8GB) DDR4-2400
Graphics Card(s)
on board
Monitor(s) Displays
BENQ GL2450HE (24 inch)
Screen Resolution
1980 x 1080
Hard Drives
C drive is SSD Crucial 500gb mostly for the OS
PSU
Corsair CX750
Case
A big black one
Cooling
Cooler Master Hyper TX3i on the processor
Keyboard
Logitech k2700 wireless
Mouse
Logitech M575 wireless trackball
Internet Speed
Just under about 7mb/s on a good day
Antivirus
Avira Free
Browser
Opera, Firefox, Chrome, and Supermium
Ha I've been using v5.44.6575 (64-bit) for many years and it might complain monthly that I need to update it but of course I haven't and it works just fine for my purposes.

I dunno why I would update to 6.39 (mine ain't broke so why fix it) but I suppose I should at least download and have it on hand huh.

How often does it complain???
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude E6540 Laptop
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 4600M @ 2.90GHz
Motherboard
Dell Inc. 0CYT5F (SOCKET 0)
Memory
16.0GB Dual-Channel DDR3 @ 797MHz (11-11-11-28)
Graphics Card(s)
Intel HD Graphics 4600 (Dell) 2048MB ATI AMD Radeon HD 8790M
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP ZR30w (2560x1600@60Hz)
Hard Drives
256GB LITEONIT LMT-256M6M-41 mm SATA (SSD)
1TB Samsung SSD 860 EVO mSATA SATA (SSD)
2TB USB 3.0 USB Device
115GB SanDisk Ultra Fit USB
Other Info
Multiple Dell E-Port Plus II Port Replicator/Docking Stations 0Y72NH USB 3.0 + 130W AC Adapters
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