CD Rom does not open

tonyvella

New member
Member
VIP
Local time
5:31 PM
Messages
161
On my second computer the cd-rom will not open either by pressing its button or by clicking "eject" in Windows Explorer. It does open though when I stick a pin (straightened paperclip) into the little front hole and it plays and burns perfectly. My question is whether it is safe to continue using the straightened paperclip to open it or am I likely to cause some further damage?

Thanks in advance for all advice.
 

My Computer

OS
windows 7 Home Premium
On my second computer the cd-rom will not open either by pressing its button or by clicking "eject" in Windows Explorer. It does open though when I stick a pin (straightened paperclip) into the little front hole and it plays and burns perfectly. My question is whether it is safe to continue using the straightened paperclip to open it or am I likely to cause some further damage?

Thanks in advance for all advice.

As long as it does not keep spinning when you open it your okay. I would hit eject wait for it to attempt to open (so you know the disk has spun down) then your good.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
10 Pro x64
CPU
Ryzen 9 3900X
Motherboard
Asrock x370 Tachi
Memory
64GB(4x16GB) DDR4
Graphics Card(s)
EVGA 1080ti FTW3
Sound Card
ASUS Xonar Essence STX (V4 Bursons), ODAC rev B, NFB-11, O2
Monitor(s) Displays
3xASUS PB278Q/R, Optoma HD142X
Screen Resolution
3x1440p, 1080p
Hard Drives
512GB 850 EVO(OS, Programs)
4TB (Movies)
3TB (Downloads)
3TB (Programs)
1TB HDD (Games)
2x6TB R1 (videos)
PSU
AX760
Case
Fractal Define R5
Cooling
NH-D15S
Keyboard
Massdrop Ctrl with Box Navy's
Mouse
G903, Alioth XXL Mat
Internet Speed
280/40
Antivirus
MBAM, ESET
Browser
Canary 64 Bit
Other Info
I also own a Thinkpad P50 Xeon 4K, X220T, X1C5
Buy a new one, they're dirt cheap.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
:ditto:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Professional X64
CPU
Core i7 (2nd gen) i7-2600K / 3.40GHz
Motherboard
ASUS P8Z77-V Intel 7 Series Motherboard
Memory
DDR3 2400MHz (OC) 16gb
Graphics Card(s)
Intel(R) HD Graphics 3000, -1988 Mb
Sound Card
8 ChannelsAudio Chipset Realtek ALC892
Monitor(s) Displays
LG 29UM65 Black 29"
Screen Resolution
2560 x 1080
Hard Drives
840 EVO 250 GB SSD ;2tb (2);Seagate;1tb Seagate; 750 gb Seagate; wd ext (2) 750 gb,WD 2tb X 2;WD 3TB Black
PSU
750 watt
Case
Thermaltake RX -1
Cooling
2120mm Fans Included 1Other Fan Ports 5x 200mm Fan Ports
Keyboard
Microsoft Digital Media Pro
Mouse
Microsoft Wireless 6000
Internet Speed
U-verse 18 mbps
Antivirus
MSE
Browser
Firefox, Chrome and my favorite: Pale Moon
Other Info
HdHomerun Dual Tuner.
SRS Audio Lab,
Pioneer BDR 208-DBK
PS3-What a difference in my Surround Sound Receiver!
HP 4540s - My new Toy.
Epson R280 Printer- To personalize my Dvds.
Canon MP 560 - For scanning.

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
cd-rom does not open

Thanks for the replies, friends. Some more info: the door will not open and eject when there is no disc. When I burn or play the machine ejects automatically when finished as it should ... does not open only when it's empty, no disc.

Something else. Dirt cheap is a relative term. Here in Ottawa, Canada for a 70-year old man who does not know how to take a CP apart and replace things for himself:

new cheap internal cd-rom = $40.00
minimum charge for installation = $75.00
tax on parts and service (13%) = $14.95
TOTAL: $129.95

and that's for a bottom of the line cheap piece of Chinese sh!t from Best Buy).

That's why I asked if I can keep on using the pin without causing more problems.
 

My Computer

OS
windows 7 Home Premium
Well without all of that pertinent information in the opening post I'm hardly going to guess it. A CD-ROM drive should not be costing $40, but that's beside the point if you're not in a position to buy one anyway.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
When I burn or play the machine ejects automatically when finished as it should ... does not open only when it's empty, no disc.

Since the CD will open if software driven, have you tried this:

http://www.sevenforums.com/tutorials/196071-eject-close-cd-dvd-tray-add-desktop-context-menu.html

It may not work, but it can't hurt to try it and see if it will solve your problem.

As for the paperclip, I had a Dell that had the same problem. Must have used "the paperclip software" for years on it without any problems.

Jim
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional

If you had checked my specs prior to your rant, you would have seen that is what I paid for.

Maybe I should have spcified it was a BD player, but I assumed that would be obvious by the price.
Amazon.com: Buying Choices: Pioneer Electronics USA 15x SATA Internal BD/DVD/CD Burner with 4 MB Buffer BDR-208DBK
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Professional X64
CPU
Core i7 (2nd gen) i7-2600K / 3.40GHz
Motherboard
ASUS P8Z77-V Intel 7 Series Motherboard
Memory
DDR3 2400MHz (OC) 16gb
Graphics Card(s)
Intel(R) HD Graphics 3000, -1988 Mb
Sound Card
8 ChannelsAudio Chipset Realtek ALC892
Monitor(s) Displays
LG 29UM65 Black 29"
Screen Resolution
2560 x 1080
Hard Drives
840 EVO 250 GB SSD ;2tb (2);Seagate;1tb Seagate; 750 gb Seagate; wd ext (2) 750 gb,WD 2tb X 2;WD 3TB Black
PSU
750 watt
Case
Thermaltake RX -1
Cooling
2120mm Fans Included 1Other Fan Ports 5x 200mm Fan Ports
Keyboard
Microsoft Digital Media Pro
Mouse
Microsoft Wireless 6000
Internet Speed
U-verse 18 mbps
Antivirus
MSE
Browser
Firefox, Chrome and my favorite: Pale Moon
Other Info
HdHomerun Dual Tuner.
SRS Audio Lab,
Pioneer BDR 208-DBK
PS3-What a difference in my Surround Sound Receiver!
HP 4540s - My new Toy.
Epson R280 Printer- To personalize my Dvds.
Canon MP 560 - For scanning.

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Professional X64
CPU
Core i7 (2nd gen) i7-2600K / 3.40GHz
Motherboard
ASUS P8Z77-V Intel 7 Series Motherboard
Memory
DDR3 2400MHz (OC) 16gb
Graphics Card(s)
Intel(R) HD Graphics 3000, -1988 Mb
Sound Card
8 ChannelsAudio Chipset Realtek ALC892
Monitor(s) Displays
LG 29UM65 Black 29"
Screen Resolution
2560 x 1080
Hard Drives
840 EVO 250 GB SSD ;2tb (2);Seagate;1tb Seagate; 750 gb Seagate; wd ext (2) 750 gb,WD 2tb X 2;WD 3TB Black
PSU
750 watt
Case
Thermaltake RX -1
Cooling
2120mm Fans Included 1Other Fan Ports 5x 200mm Fan Ports
Keyboard
Microsoft Digital Media Pro
Mouse
Microsoft Wireless 6000
Internet Speed
U-verse 18 mbps
Antivirus
MSE
Browser
Firefox, Chrome and my favorite: Pale Moon
Other Info
HdHomerun Dual Tuner.
SRS Audio Lab,
Pioneer BDR 208-DBK
PS3-What a difference in my Surround Sound Receiver!
HP 4540s - My new Toy.
Epson R280 Printer- To personalize my Dvds.
Canon MP 560 - For scanning.

If you had checked my specs prior to your rant, you would have seen that is what I paid for.

Maybe I should have spcified it was a BD player, but I assumed that would be obvious by the price.
Amazon.com: Buying Choices: Pioneer Electronics USA 15x SATA Internal BD/DVD/CD Burner with 4 MB Buffer BDR-208DBK

It wasn`t a rant, and I wasn`t concerned about your blu ray player, the OP was talking about a CD rom, you should not even have mentioned anything if you weren`t talking about the same thing.

Your exact words "Not in my case - spent almost $100 - same intermittent problem"

Who knows, maybe you had/have some piece of junk optical player and spent $100 getting it fixed.

Why should I/we have to examine your specs for someone else`s problem.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
Should've known you'd have a sarcastic remark, not unlike a previous one you made to a poster who you were extremely derogatory to after you misread his post and refused to admit you were wrong, but berated him nonetheless.

http://www.sevenforums.com/hardware-devices/364142-caps-lock-usb3-gone-lies.html

In the future, skip any of my posts and make us both happy.


BTW- an optical drive is what we were talking about - makes no difference if it a dvd or bd.

I'm unsubscribing from this thread - buh-bye!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Professional X64
CPU
Core i7 (2nd gen) i7-2600K / 3.40GHz
Motherboard
ASUS P8Z77-V Intel 7 Series Motherboard
Memory
DDR3 2400MHz (OC) 16gb
Graphics Card(s)
Intel(R) HD Graphics 3000, -1988 Mb
Sound Card
8 ChannelsAudio Chipset Realtek ALC892
Monitor(s) Displays
LG 29UM65 Black 29"
Screen Resolution
2560 x 1080
Hard Drives
840 EVO 250 GB SSD ;2tb (2);Seagate;1tb Seagate; 750 gb Seagate; wd ext (2) 750 gb,WD 2tb X 2;WD 3TB Black
PSU
750 watt
Case
Thermaltake RX -1
Cooling
2120mm Fans Included 1Other Fan Ports 5x 200mm Fan Ports
Keyboard
Microsoft Digital Media Pro
Mouse
Microsoft Wireless 6000
Internet Speed
U-verse 18 mbps
Antivirus
MSE
Browser
Firefox, Chrome and my favorite: Pale Moon
Other Info
HdHomerun Dual Tuner.
SRS Audio Lab,
Pioneer BDR 208-DBK
PS3-What a difference in my Surround Sound Receiver!
HP 4540s - My new Toy.
Epson R280 Printer- To personalize my Dvds.
Canon MP 560 - For scanning.
Tony your question from post # 7
That's why I asked if I can keep on using the pin without causing more problems.
It should not cause problems for you using the pin.

Yes CD rom are cheap except in Ottawa, Canada.


Did you look at the tutorial that akjudge suggested in post # 9?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
cd-rom door will not open

I want to thank everyone who took the time to help me answer my original question about my old Vista desktop. I should have made it clear from the start that I am a 70-year old who knows nothing about computer-repair and must rely on someone else doing the work for me - the same as my car: I can drive it and put gas into it, that's all.

As I mentioned before, the cd-rom plays and burns perfectly and since my burning software is set to "eject disk when finished burning" and works, the only time I face the inconvenience with the door is at the beginning of the burning process when I have to insert a blank disk. So I shall continue using my paperclip until the machine no longer responds to it - I feel assured through these replies that I am not causing additional harm.

Once again, thank you all.
 

My Computer

OS
windows 7 Home Premium
There is a repair for this. But it involves taking the drive out of the PC and dismantling it a little bit. That does not sound like anything you want to try.

Older optical drives use a small round magnet on the underside of the tray. This magnet pulls the disk tight to the tray to stabilize it while spinning. When the unit gets old this mechanism gets sloppy and the magnet interferes with the tray opening. When there is a disk in the drive there is no interference.
The fix is to apply a couple of layers of duct or electrical tape to the magnet to create a spacer of 1-2 mm. That is usually all it takes to clear the tray.

Stores that sell parts and computers will normally not do this type of repair, but if you can find a small independent shop they could do it in less than an hour. About $75 US.
And about the cost of a brand new top line blue ray burner :rolleyes:

It really only makes sense to do if you can do it yourself.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
It wasn`t a sarcastic remark at all, it was a remark on you adding useless information to a thread.

When I`m mean or sarcastic you will surley know it, I won`t do it in the open,I`ll send you a PM and tell you exactly how I feel.

I`m glad you unsubscribed, you weren`t helping at all. ;)


"Not in my case - spent almost $100 - same intermittent problem."

This comment was not explained until later and in no way helped the OP.

So you made a rude comment directed at me.

Please use your own advice and don`t make any comments to me until you know me better and can be more respectful, Thank You :)

And about the other thread, I wasn`t wrong about anything I said, I said nothing Nasty to him and the guy was being a jerk to me, I don`t care where you`re from, there`s no need for that, get your facts straight, re read the thread.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
Back
Top