CD ROM Stops Working, SM Bus Driver Missing - Are they connected?

[muralidg]

Hi There,

My CD ROM has stopped working. Is it something to do with a missing SM Bus Driver? Can someone help me? I have a Toshiba Satellite series C665 machine with Windows 7 Home Premium 32 Bit in it.

How to get my CD ROM to work?

Thanks in advance

Murali

 

[maxie]

Hi Murali Where do the errors show in the Device Manager ? Is the Sm Bus Controller missing from USB devices or other Devices ?

 

[fireberd]

Reinstall the Intel motherboard chipset drivers, from Toshiba and see if that fixes both problems.

 

[muralidg]

thank you...let me try....btw, is it a normal driver which i can safely download from any third party source or should I download only from Toshiba official site

 

[maxie]

HI there Use the Toshiba website

 

[muralidg]

is it possible to send me the link.....I live in india

 

[maxie]

Official Toshiba Support | Toshiba

 

[muralidg]

Hi Maxie....I installed the Intel Chipset from the Toshiba site and the SM Bus Controller issue stands resolved....thanks a ton, buddy. But, my DVD-ROM still does not seem to work. When I put the DVD in, it rotates...but does not come alive....the DVD ROM is visible on My Computer but the damn thing does not seem to play the DVD....any suggestions.....as always, thanks ahead

 

[maxie]

Hi there Is your DVD listed in the Device Manager with no errors beside it ? Also where In the Device Manager does the SMbus controller show up Under what Other Devices ?

 

[maxie]

Try it with other DVDs or a CD ... Could be that it is dead mate if that don't work

 

[muralidg]

Maxie...my DVD is not listed in the Device Manager but its listed in My Computer.....in the Device Manager there used to be a yellow triangle on top of the My PC....that has disappeared thanks to the Intel Chipset download....but the DVD ROM still is not playing....when I put a DVD...it revolves for sometime and then automatically ejects the DVD.....but the DVD ROM appears in the My Computer list

 

[maxie]

Hi there Go back to the Toshiba website and download the Driver for it ... Then see if you can Uninstall the DVD rom from My Computer and Reboot . If Windows cant find the Driver for it .. At least you know will have it

 

[muralidg]

thanks anyways mate

 

[maxie]

Most welcome .. How did it go ?