CDBurnerXP x64 can't see my DVD drive

Mellon Head

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I'm not sure if this is a software or hardware problem, but here goes...

I picked up a new motherboard last week (ASUS M4A79XTD EVO), and since then CDBurnerXP refuses to see my DVD drive. I'm using AHCI, just like I did with the old board, and there was no problem with it, but with the new ASUS, no way. The drive itself works fine under Windows.

It's my favorite burning program for data disks, and I've tried all of the suggestions on the CDBurnerXP website with no luck. Any ideas besides malware like Nero?

Thx
 

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Win 7 Pro x64/Win 10 Pro x64 dual bootAMD FX 8350 Vishera @ 420016 GB Mushkin Blackline DDR3-2400 @ 1866 (9-1...XFX Radeon R9 280 Double D Black Edition
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
Last edited:

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Windows 7 Home Premium 64bitIntel(R)Core(TM)2 quad [email protected] 2.39GHz6GB DDR2 6400GeForce 8500/512MB
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HP M9077c
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Windows 7 Home Premium 64bit
CPU
Intel(R)Core(TM)2 quad [email protected] 2.39GHz
Motherboard
ASUSeK
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6GB DDR2 6400
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GeForce 8500/512MB
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Realtek High Def Audio
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HP w2408 LCD 24" widescreen
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1920x1200
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6 pack of Bud
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MS wireless Inteli
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MS wireless Inteli
Is there any kind of helper app to go with your board's chipset? For example, on one of my systems that uses an Intel chipset, I've had to load the Storage Matrix Manager to get CDBurnerXP to recognize an SATA burner.
 

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Windows 7 Ultimate x64 SP1Intel Core i7-260012 GB Patriot Extreme DDR3-1333Nvidia GTX 470
OS
Windows 7 Ultimate x64 SP1
CPU
Intel Core i7-2600
Motherboard
Gigabyte GA-P67A-UD3P-B3
Memory
12 GB Patriot Extreme DDR3-1333
Graphics Card(s)
Nvidia GTX 470
Monitor(s) Displays
Dell UltraSharp 2209WA
Hard Drives
OCZ Agility3 240 GB, WD5001AALS, WD7501AALS
PSU
OCZ ModStream 700W
Case
CoolerMaster HAF 912 Advanced
Cooling
CoolerMaster Hyper 212 Plus
If you can't get CDBurnerXP to go then I'd recommend Imgburn for data and video discs, and Burrrn Portable for audio CDs.

btw they both work for me on both Vista64 and W7 32 bit.
 

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Windows 7 32 bitAMD 5200+ dual core2 GBNVidia GeForce 6150SE 128 MB
Computer Manufacturer/Model Number
HP Media Center
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Windows 7 32 bit
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AMD 5200+ dual core
Memory
2 GB
Graphics Card(s)
NVidia GeForce 6150SE 128 MB
Monitor(s) Displays
CRT
Screen Resolution
1280x1024
Hard Drives
500 GB Sata internal :

SIIG USB 3.0 docking stations w/WD Caviar Black 6 Gb/s drives
Keyboard
PS/2
Mouse
PS/2 Wheel Mouse
Other Info
SIIG USB 3.0 PCIexpress card.
I'm not sure if this is a software or hardware problem, but here goes...

I picked up a new motherboard last week (ASUS M4A79XTD EVO), and since then CDBurnerXP refuses to see my DVD drive. I'm using AHCI, just like I did with the old board, and there was no problem with it, but with the new ASUS, no way. The drive itself works fine under Windows.

It's my favorite burning program for data disks, and I've tried all of the suggestions on the CDBurnerXP website with no luck. Any ideas besides malware like Nero?

Thx

CDBurnerXP doesn't work if AHCI is enabled. This is well known.
 

My Computer My Computer

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Windows 7 Home Premium x64Intel Core 2 Quad Q9450 @ 3.2GHz4GB DDR2-800MSI Radeon HD 5850
OS
Windows 7 Home Premium x64
CPU
Intel Core 2 Quad Q9450 @ 3.2GHz
Motherboard
Asus P5Q PRO Turbo
Memory
4GB DDR2-800
Graphics Card(s)
MSI Radeon HD 5850
Sound Card
Creative Labs Audigy2 ZS
Monitor(s) Displays
Samsung 225BW
Hard Drives
(2) 1TB Samsung F1, (2) 1.5TB Samsung F2, 1TB Samsung F2, 2TB Samsung F3
PSU
Corsair HX650
Case
Antec Nine Hundred

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1Intel Core i7-260012 GB Patriot Extreme DDR3-1333Nvidia GTX 470
OS
Windows 7 Ultimate x64 SP1
CPU
Intel Core i7-2600
Motherboard
Gigabyte GA-P67A-UD3P-B3
Memory
12 GB Patriot Extreme DDR3-1333
Graphics Card(s)
Nvidia GTX 470
Monitor(s) Displays
Dell UltraSharp 2209WA
Hard Drives
OCZ Agility3 240 GB, WD5001AALS, WD7501AALS
PSU
OCZ ModStream 700W
Case
CoolerMaster HAF 912 Advanced
Cooling
CoolerMaster Hyper 212 Plus
CDBurnerXP doesn't work if AHCI is enabled. This is well known.
It worked fine with the old motherboard, and AHCI was enabled.

Check out my post (#3). It works for me.
I was going to add the RAID drivers like you suggested, but it now works for me, not the way I expected. My new motherboard has a way to set two of the SATA ports to standard IDE mode and leave the other four at AHCI. I set them to IDE and moved the DVD cable to one of those ports, and presto! CDBurnerXP now sees the drive.

I have no idea why it worked on the old Foxconn, but I'll take what I can get. :)

Thanks for the responses guys.
 

My Computer My Computer

At a glance

Win 7 Pro x64/Win 10 Pro x64 dual bootAMD FX 8350 Vishera @ 420016 GB Mushkin Blackline DDR3-2400 @ 1866 (9-1...XFX Radeon R9 280 Double D Black Edition
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
Ah, I see. I need the Intel Matrix Storage Manager drivers. I will install and give those a shot then!

Edit- Yep, tested it and it works. I checked the CDBurnerXP FAQ and it even states to install the Intel drivers: http://cdburnerxp.se/help/Appendices/troubleshooting
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel Core 2 Quad Q9450 @ 3.2GHz4GB DDR2-800MSI Radeon HD 5850
OS
Windows 7 Home Premium x64
CPU
Intel Core 2 Quad Q9450 @ 3.2GHz
Motherboard
Asus P5Q PRO Turbo
Memory
4GB DDR2-800
Graphics Card(s)
MSI Radeon HD 5850
Sound Card
Creative Labs Audigy2 ZS
Monitor(s) Displays
Samsung 225BW
Hard Drives
(2) 1TB Samsung F1, (2) 1.5TB Samsung F2, 1TB Samsung F2, 2TB Samsung F3
PSU
Corsair HX650
Case
Antec Nine Hundred
Is there any kind of helper app to go with your board's chipset? For example, on one of my systems that uses an Intel chipset, I've had to load the Storage Matrix Manager to get CDBurnerXP to recognize an SATA burner.

I had the same issue with both my optical sata drives not showing in CDBurnerXP. So I installed the Intel Rapid Storage Technology driver and it now works. I suspect this is what OP will need to do.
 

My Computer My Computer

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Windows 7 Professional 64-bitIntel E8400 3GHzKingston PC3-10700H 4GbXFX Radeon HD 5850 BlackEd.
Computer Manufacturer/Model Number
self built
OS
Windows 7 Professional 64-bit
CPU
Intel E8400 3GHz
Motherboard
Intel DX48BT2
Memory
Kingston PC3-10700H 4Gb
Graphics Card(s)
XFX Radeon HD 5850 BlackEd.
Sound Card
Asus Xonar DG
Monitor(s) Displays
2x Samsung SM-T220HD 22"
Screen Resolution
1680x1050 on two monitors
Hard Drives
OCZ Vertex 2 120gb 3.5" (OS)
Seagate Momentus XT 500gb
Samsung F3 1Tb (games)
2x Samsung F1 1Tb
PSU
Thermaltake ToughPower 850w
Case
Thermaltake Armor
Cooling
Scythe Mugen II
Keyboard
Microsoft Comfort Curve USB
Mouse
Razer Diamondback 3G
Internet Speed
8128/443
I had the same issue with both my optical sata drives not showing in CDBurnerXP. So I installed the Intel Rapid Storage Technology driver and it now works. I suspect this is what OP will need to do.
Yeah, for an AMD rig, they say to install the AHCI/RAID drivers, but I haven't yet with this new board. I was able to get it working by setting two of the ports to standard IDE.

I may install the drivers, though, because the hot swap is a little goofy with this board. I have no option to eject the drive anymore. I'm still tweaking it here and there and getting the kinks out. Best part of a new build, right? :)
 

My Computer My Computer

At a glance

Win 7 Pro x64/Win 10 Pro x64 dual bootAMD FX 8350 Vishera @ 420016 GB Mushkin Blackline DDR3-2400 @ 1866 (9-1...XFX Radeon R9 280 Double D Black Edition
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
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